Hotel Da Gale2.0 out of 5.0
Recent guest reviews
How they call themselves a Hotel- more of a hostel & even those are better standard. Had the misfortune to witness an abusive & aggressive receptionist screaming & shouting at a couple, I could still hear her from the road & going down the hill. Very basic room, had small balcony but on ground floor next to bins & where laundry was loaded from 7am & very very noisy. No ceiling fan or air conditioning, could not even leave bathroom window open as it opened up flat, easy access for a person. Breakfast should be looked at under Trade descriptions-bread roll & jam, squash & a coffee machine that did not work properly, not even a toaster. We brought cheese & ham for supermarket but with no fridge in room this was not a daily option- went into town for a superb breakfast for 2 euro. Staff had better lift than guests-modern with window & sounded 100% better, 1 lift only for whole hotel, did not trust so we used the stairs. Neither towels or sheets changed week there, no toiletries provided Came home early one night to try hostel bar-what a joke, passed the barman smoking outside the main stairs, that should have told us-bar open from 4pm-8pm Only slept in place, others leaving to go to other hotels Only good point-did have an electronic safe for 2 euro daily, due to thinness of door use if you are still consider this dump for a holiday. AVOID AT ALL COSTS
Do not book the hotel!!!Rooms are really bad,beds not comfy,smell of damp,be aware Bed Bugs!!!!!Breakfast a big Joke-dry bread/butter/jam,5 minutes walk from the hotel local cafe-cheap can have full breakfast;fresh juice,coffee-from£3-£6.Location is perfect,but you can find a lots of hotels for almost same price and same location.Be aware c/in time is before 8pm,if you arrive at 8.15 pm your room will be sold and Reception will give you advise to sleep on the sofa in lobby area.DO NOT STAY HERE!
Great location in the Old town, very pleasant place. The beach is 10 min walk away. Staff is very helpful, very welcoming hosts. My friend and I were really nicely surprised. Thank you for our stay! 😊
The hotel could be a lot better if more money were invested in renovating it as a lot of areas are pretty run down. The maids cleaned all the outside areas and our room every day and linen and towels changed every 3 days. Also the staff were friendly.The hotel is suitable for very non fussy people who only want to use the hotel as a base as it is very close to the town of Albufeira, the beach and a nice marina. It is not suitable for those who like to spend time enjoying hotel luxuries. The rooms are basic and tired, there is no hairdryer or tea/coffee making facilities and you only get one very small pillow and a blanket each. The bathroom was clean but desperately needed renovation as the bath's surface was extremely worn away so that a large part of the bath was a different colour in places, especially around the plug hole and we had a problem with a really bad smell of drains coming up which the hotel solved by filling the sink and B Day overflow holes with silicone. (We were told that the hotel are in the process of renovating all the bathrooms). The windows were only held closed with one fastening so we had to wedge them partly open with a flip flop if we wanted any air so they wouldn't bang around in the wind. Also we had to put a sock in the main door to wedge as it rattled badly from breeze in the night. The roof top terrace view is stunning and the pool on the roof is very clean but small. We enjoyed an afternoon sitting on the roof by the pool which was very enjoyable but space is limited. Breakfast also basic and help yourself buffet style. It consists of cereal, bread rolls, jam, oranges, apples and juice and coffee from a machine. Some crockery is chipped and cracked but this and cutlery was clean. We are not fussy and can cope with the types of problems mentioned but one big downfall for us was when we arrived to check in. We were told that we had to be located to another hotel for one night as they had plumbing problems. They called us a taxi to take us there (which we were expected to pay for ourselves). They booked us in at hotel Turel Park which, although in a great location for some was a nightmare for us. It was a place designed for teenagers who want to enjoy the nightlife. It was right in the middle of town and being an older couple we were kept awake until 5am with thumping music that was so loud it was thumping and vibrating through the floor, not to mention shouting and swearing drunks just below our balcony. Also the hotel was pretty basic and didn't even have a bedroom. We had to sleep on two wooden sofas that served as beds. I hardly slept and couldn't wait to leave. We were told to take a taxi back to De Gale in the morning for breakfast, which we did just after 8am. We were told that they don't usually reimburse for taxi fares but they did refund us after we complained. We were then told we couldn't have our room until after 2pm so had to spend the next day trying to live out of our suitcases.
Hotel was very basic. When we were showed to our room although it was clean the bathroom was absolutely disgusting. I have to wear flip flops in the bath as all the enamel had come off. When we informed reception they did nothing about it. The manager did say that each room was being updated but these rooms should not have been available for booking in the state that they are in. The breakfast was appalling only offer two cereals and bread rolls. For a hotel of its size as well the swimming pool area was very small, only enough for about 6 people around the pool at a time. On saying all of that though the staff at the hotel were lovely and very friendly.
First of all the good thing about this hotel is its location, right near the beach, the top floor view is beautiful, beautiful sunrise and beautiful sunset to witness, its jawbreaking amazing! The bad side is it doesnt look nothing like the images shown. The rooms are like prisons. Nothing provided eg. No Air Conditioner.Staff all say it is what you booked we're sorry, like that helps with anything. We asked to get changed rooms, took a day even after we heard staff say we have rooms available and then they said we are fully booked. Wouldnt recommeded this hotel at all!
The worst nightmare of my life, booked this hostel I better say ( NOT HOTEL), because there was no other option ( No wonder why), at the time, for two rooms, arrived after a long journey around 1.30 pm, were told that need to wait. after waiting about 1.5 hours, the 1st room was ready, which was a smelly dirty, prison cell in the basement, with no air conditioning and no ceiling fan, nothing, had to carry the stuff through lots of stairs with no lift. the second room was not ready till 4.00, the bathroom in the lobby was dirty. although we had paid the full amount for both rooms for 3 nights, we left the hotel and found another fantastic hotel nearby called "Rocamar", and guess what? a 4* hotel including a perfect breakfast premium rooms, for Euro 180 per night, and we had paid Euro 100 for that crap.
One of the finest hotels I have ever stayed in 100% recommend. Free drinks on arrival and could not be more helpful. Ideal for business and family holidays. Thinking about surprising the wife and making a return romantic weekend visit.
Came here on a stag weekend 02/08/27. Booked through Easyjet holidays. We were meant to be at the sister hotel down the road but inexplicably had to move here. The layout of the place is confusing to say the least. Reception is on the 4th floor - but from street level you have to climb around 7 floor to reach it. We had rooms on the 1st floor (-3 in the lift) - but each time we came back you'd have to climb all the way up and come all the way back down. Lifts were a bit of a joke - took a good 5 mins to arrive everytime and max 3 people at once or it wouldn't move. Staff behind the bar were comedy gold. Even using a calculator we paid a different price each time. At reception - all weekend there was one creepy looking guy, no shirt, sat on the sofas. He was ALWAYS there. Not sure if he worked there, or was in transit or what but it was concerning! Rooms are basic. One pillow, sheets and blankets. It was 42 degrees whilst we were there, only dipped to 30 overnight so the lack of air con was an issue. Ours were all clean though. Breakfast was hit & miss (mostly miss). Coffee machine was good, breads were a bit stale (no toaster), fruit was past it's best and for some reason they didn't feel the need to refrigerate the milk. Best part of the place is undoubtedly the rooftop pool and bar area with fantastic views down over the town to the sea. Only took us 10 mins to walk down and be right in the action. It's a good hotel if you're expectations are modest & it's just somewhere to lay your head. I wouldn't take the wife though.
Arrived late on Saturday night, to be told that they had given our room away, even though we had booking confirmation with us. Receptionist was rude and laughed in our faces and said we should find somewhere else to stay at 2 o clock in the morning (two vulnerable 19 year old girls), now with nowhere to stay for the night. When we booked in the next day, we eventually got into the room and it was disgusting e.g. ants all in the bed, balcony covered in bird poo, shower/bath and tiles were filthy, only changed towels once while we were there, no toilet rolls provided and no wi-fi in rooms. Came in late one night and witnessed the same receptionist turn away a couple and told them to find somewhere else to stay, same as what happened to us. One of the receptionists was clearly drunk and he smelt very strongly of alcohol. No air conditioning. Anyone could access room via balcony on first floor. Didn't feel safe at all.
- Free breakfast
- Free WiFi in public areas
- 24-hour front desk
Hotel Da Gale places you within a 10-minute stroll of San Vicente de Albufeira Statue and Clock Tower. This 60-room hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and a seasonal outdoor pool. Municipal Archaeological Museum and Albufeira Old Town Square are a short walk away.
Free breakfast is included with your stay. At the end of the day, the bar/lounge is a great place to grab a drink.
Hotel Da Gale's 60 rooms provide safes and phones. For entertainment, guests can expect to find TVs.
At Hotel Da Gale, guests have access to free WiFi in public areas, a seasonal outdoor pool, and a terrace. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area.
Reviews from Trip Advisor
24% of guests recommend this hotelTotal of 281 reviews