Aqualuz Suite Hotel Apartamentos Lagos4.0 out of 5.0
Recent guest reviews
Stayed for 3 weeks. We had upgraded to a pool view apartment and it was worth every penny. Lovely terrace with a table and chairs. Apartment very comfortable with good heating. Extremely nice staff everywhere. Very approachable and helpful. Cleaned every day and towels changed.
Photos on the site was from new rooms we went to the old part, very disappointed with room, very old, small kitchenette, small bathroom and old furniture, window from the bedroom communicate to public hall, very annoying listening people walking in middle of night or in the morning staff working in the bedrooms, the parking need to be pay 4€ per day, swimming pool with access 1 time per day.
Was very pleased with our stay in the AquaLuz. Pros - Friendly helpful staff, lovely facilites, great pool, plenty of sun loungers, bright modern apartments Cons - Very expensive food/drinks/snacks (lots of lovely, better priced places within 3-5 mins of hotel) Kids Entertainment (Went to try some daytime activities but they didn't go ahead as my kids were the only ones there) Overall - would happily recommend!
After a very disappointing first experience in Lagos, we arrived at AquaLuz Suites. It's a little way out of town but only a 15 minute walk and close to the beaches. The room was excellent value for the price. Staff were extremely helpful and friendly; we had a late afternoon train on the day of check out and they allowed us to keep the room until 3pm at no extra charge. Comfortable room and good breakfast.
Everything about the hotel was superb. It is near the centre of the town, ten minutes walk, the reception staff were amazing, helpful and knowledgable, rooms modern and very clean. Couldn't ask for any better.
We spent a week in an apartment with city views! The sun did not reach the balcony at any time of the day, so the apartment was very shady and quite cold, luckily we did not spend very much time in the apartment. I am very disappointed with the attitude of the hotel, I left my reading glasses in the hotel lobby which they located, but would not post them to me and said that they would instruct a delivery company to send them, the cost of this is over 57 euro's, so I have told them to keep the glasses. I would have thought that in the interest of good will and customer relations they would post them to me, even if the postage was to be collected in England. They were is a light pouch and would weigh very little. The hotel is about a 15 mins walk into Lagos, down very steep hill, but you can easily get a taxi for 5 euro's or a number 4 bus from the bus station to get you back up the hill. Because of the unhelpful attitude and pettiness we will not be staying again.
I was so disappointed by the Aqualuz as we were excited to stay there. the staff were rude, we went down at 8.30am one morning to the pool to be turned away and told it would be strictly closed until 10.30am. At 9.20am I walked out onto my balcony to see the pool full and therefore I could not get a sunbed at that point. There are also large portions of the pool areas that become shaded quite quickly and again when we tried to move our sun loungers to another area we were again met with animosity and told to put them back when we were done. It felt like we were back in school, being reprimanded by teachers! From then on we spent our days at the lovely beaches. In short if you are planning on sun bathing don't stay here. Guests were also sent an appalling letter, attached. It didn't make much sense and was grammatically incorrect. For the price we paid for this hotel, the standards were unacceptable and most of the staff were incredibly rude.
This Hotel/Resort is in a great location to Lagos's old town and a 15 minute walk to the beach and the start of the cliff walk. Staff were very friendly,helpful and knowledgeable. Great looking pool and breakfast. A big bonus was the laundry on site.
Having been lucky to visit Lagos a few times, we chose the Aqualuz on previous experiences. We were not dis-appointed, the hotel is very welcoming and willing to help you enjoy your holiday in any way they can. October, however is a quiet time to visit as the hot/sunny weather is not the norm (26c all week when we visited). The rooms are spacious and very well kept, maids visit daily and are 'attention to detail' extra towels, never a problem. Although, as others have said, the rooms are a little dated, I believe the hotel is currently updating, as the new block has now been completed. The food on offer at breakfast and in the evenings are varied, fresh and plentiful, regularly replenished and tasty. Food and drink is good value. The pool area is vast and more than enough sun-beds, the garden areas are well maintained, they also have a good size children's pool. The 'Kids club' was not open when we visited due to time of the year but we can recommend it based on a previous visit - also has an indoor playroom and small arcade room. Lagos itself, is a short 15 mins walk away and is a 'foodies' paradise with quirky and diverse restaurants everywhere, lovely beaches and friendly people. Finally, its the staff that make the Aqualuz! All very friendly and helpful. We would especially like to thank Paulo (Bar/Restaurant) who looked after us well and helped to keep the children entertained with his puzzles and drawings!
We stayed here for a week when we arrived we got room 4th floor nice enough but The noise from seagulls in the morning was awful Had a chat with reception got upgraded to premium room for 15 Euro a night extra well worth it Really enjoyed our stay
- Walking distance to Dona Ana Beach
- Free WiFi in public areas
- Onsite dining
Aqualuz Suite Hotel Apartamentos Lagos places you within a 10-minute stroll of Sao Goncalo de Lagos Statue and Pinhao Beach. This 4-star aparthotel has 177 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool. Meia Praia Beach and Dona Ana Beach are also nearby.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.
Aqualuz Suite Hotel Apartamentos Lagos's 177 air-conditioned apartments provide refrigerators and phones. LCD TVs come with satellite channels. Bathrooms offer hair dryers, free toiletries, and bidets.
Guests of Aqualuz Suite Hotel Apartamentos Lagos enjoy a full-service spa, an indoor pool, and an outdoor pool. Self parking is offered for EUR 6 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Other amenities at this spa aparthotel include a children's pool, a health club, and a sauna.
Reviews from Trip Advisor
85.0% of guests recommend this hotelTotal of 724 reviews