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Recent guest reviews

I loved the location of the room, overall we had a few minor issues that were address immediately. I will stay there again...

We checked in and was at our room within 10 minutes. Close enough to Old Town to catch the trolley or walk. Had a great breakfast. Loved the 2-room suite - I could watch tv in one room and my wife could quietly read in the other.

Breakfast on our previous stay was buffet and was terrific each day. This stay had cooked while you wait one day and that was terrible. The next day which was Saturday had a buffet and was better but nothing like last summer. Everything else was good including the manager’s reception in the evening which was great.

Good location. Tight parking in the garage. Happy hour was good.

My dislikes about the hotel are as follows: 1) as much water as we drink every now and again, my husband and I will drink juice or a soda and that was not available at the hotel whether at a store or vending machine, 2) our fridge in our room did not seem to get cool, 3) not that this can be constantly monitored..but the elevators used always had trash/litter at no fault of the hotel. We we loved is the amount of space in the suite, the fact that there was a tv in each room, complimentary cocktail and full breakfast, customer service was EXCELLENT, and the location of the hotel was perfect. Absolutely will visit again

This is conveniently located near the Metro and the trolley. Friendly staff and large suites. The Manager’s reception was a fun time to mix and mingle.

Horrible customer service! Front desk horrible! I will not stay here again!

I love the people that served the breakfast, so lovely and very kind people.

The room was small and old looking. The bathroom didn't have a fan and the beds look more a full size not a queen size. Breakfast was ok

The breakfast was delicious, and the evening mixer was a nice touch.

We loved the open bar from 5:30-7:30. Included more than just wine and beer. Great touch. Breakfast was excellent.

It was a great place to stay in Alexandria, and easy to get to DC.

Appreciated the overall courtesy and friendliness of all the staff, the free buffet breakfasts,andfree drinks at happy hour.

The location and services was better than expected. The bathroom in my suite had a musty odor to it especially around the toilet. That can improve and it would get 5 star from me.

Very pretty...comfortable...and reasonably priced...never had time for the breakfast but it’s made-to-order.

Diagonal Rd Alexandria VA

Hotel highlights

  • Free breakfast
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Located in Old Town Alexandria, Embassy Suites Hotel Alexandria Old Town is within a few miles (5 km) of sights such as Birchmere and Potomac River Waterfront Park. This 288-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and a spa tub.


Dining

Each morning free breakfast is included with your stay. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

All 288 air-conditioned accommodations feature kitchenettes and space to spread out with living rooms and dining areas. Guests can expect WiFi, wired Internet, and flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, sofa beds, and coffee makers are other standard amenities.


Property features

At Embassy Suites Hotel Alexandria Old Town, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. Self parking is available for USD 18.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include WiFi in public areas, conference space, and a 24-hour business center.

Room options

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 King Bed | Sleeps 4

Suite, 2 Double Beds, Balcony

2 Double Beds | Sleeps 6

Suite, 2 Double Beds, Accessible (Roll-In Shower)

2 Double Beds | Sleeps 6

Suite, 1 King Bed, Non Smoking (Larger)

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites Hotel Alexandria Old Town

Everyone (23) Couples (3) Family (11)
4
Family

I loved the location of the room, overall we had a few minor issues that were address immediately. I will stay there again...

By , from Alexandria on Aug 31, 2020

Review comment responded on Aug 31, 2020

Greetings Anita - Thank you for tour business and thank you for sharing feedback! We look forward to your return! With care,

5
Everyone

By on Aug 2, 2020

Review comment responded on Aug 3, 2020

Greetings - Thank you so much for taking time to leave a rating on your recent experience with us at the Embassy Suites Alexandria! I am pleased you had an excellent time with us. We genuinely appreciate your traveling during these time and choosing us! Please come stay again really soon! With care,

5
Partner Couples

We checked in and was at our room within 10 minutes. Close enough to Old Town to catch the trolley or walk. Had a great breakfast. Loved the 2-room suite - I could watch tv in one room and my wife could quietly read in the other.

By on Feb 1, 2020

Review comment responded on Feb 2, 2020

Greetings - Thank you for sharing your feedback about your recent stay with us. I am pleased you and your wife got to enjoy all the great things about the hotel and get the most out of your relaxation time. I hope you will eb able to join us again soon for another fun weekend get away! With care,

4
Family Family

Breakfast on our previous stay was buffet and was terrific each day. This stay had cooked while you wait one day and that was terrible. The next day which was Saturday had a buffet and was better but nothing like last summer. Everything else was good including the manager’s reception in the evening which was great.

By on Jan 5, 2020

Review comment responded on Jan 5, 2020

Greetings - Thank you for sharing feedback and I am glad its was a good stay. I am sorry that it did not match up to your previous one. I hope that you will be back and I am sure that your following stays will live and exceed your first! With care,

4
Everyone

By on Dec 29, 2019

Review comment responded on Dec 29, 2019

Greetings - Thank you for taking time to share a rating about your experience with us at the Embassy Suites by Hilton Alexandria - Old Town! What parts of your stay did enjoy best? Hope to have you back with us again soon! Happy New Year!

5
Business Business

Good location. Tight parking in the garage. Happy hour was good.

By on Dec 27, 2019

Review comment responded on Dec 29, 2019

Greetings - Thank you for sharing and I am glad you had an excellent experience. Our location allows all of our guests to easily access all the attractions that the area has to offer. I hope you will be back again soon to visit again. With care,

4
Partner Couples

My dislikes about the hotel are as follows: 1) as much water as we drink every now and again, my husband and I will drink juice or a soda and that was not available at the hotel whether at a store or vending machine, 2) our fridge in our room did not seem to get cool, 3) not that this can be constantly monitored..but the elevators used always had trash/litter at no fault of the hotel. We we loved is the amount of space in the suite, the fact that there was a tv in each room, complimentary cocktail and full breakfast, customer service was EXCELLENT, and the location of the hotel was perfect. Absolutely will visit again

By on Nov 19, 2019

Review comment responded on Nov 26, 2019

Greetigns - Thank you for sharing your feedback on your recent stay. We value both the positive and the constructive. We will look into the constructive matters you outlined. One note, on your next visit there is a CVS and a Whole Foods right across the street on Duke St. that can service your drink needs as well as a gift shop here in the hotel open until 10 PM. We will continue to re-enforce the positives to keep them moving forward. I hope you join us again soon and we look forward to welcoming you back! With care,

5
Everyone

This is conveniently located near the Metro and the trolley. Friendly staff and large suites. The Manager’s reception was a fun time to mix and mingle.

By on Oct 29, 2019

Review comment responded on Nov 3, 2019

Hi - Thank you for the kind words and the excellent rating! I am glad you experienced the friendliness and warmness of our team members. They are the reason for any success that we enjoy as a hotel. I hope you are back in Alexandria soon and your visit includes another stay with us! With care,

2
Family

Horrible customer service! Front desk horrible! I will not stay here again!

By on Oct 22, 2019

Review comment responded on Oct 24, 2019

Greetings - I am extremely disappointed to hear that you experienced anything but superior guest service from our team. This is not our norm by any measure. I encourage you to reach out to me directly so I may better address this opportunity and coach the team so we can continue to elevate our guest experience. I do hope to hear from you soon and hope we will have you back in the future as our guest so we can provide the type of experience we have built our success on! With care,

5
Everyone

By on Sep 29, 2019

Review comment responded on Sep 30, 2019

Hi - Thank you for choosing the Embassy Suites by Hilton Alexandria - Old Town! I am so glad you had an excellent experience! I hope your next journey to our area is not too far off and that we will be a part of your next visit! With care,

Embassy Suites Hotel Alexandria Old Town

1900 Diagonal Rd, Alexandria, VA 22314
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