Super 8 Albuquerque East2.0 out of 5.0
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Recent guest reviews
First of all the rate for a double room was listed cheaper on the site at $40 and when I finished paying it was over $55. Not a bargain after all. The evening staff was fine, the morning woman was barely civil. Place was clean and comfortable.
My first experience with the front desk clerk which I later found out was the manager was a cold and unpleasant welcoming, I was finally able to bring down the wall when talking about the plants in the lobby which belonged to the manager. The reservation was originally for 3 days which I added two more days due to my physical health and several doctor appointments in the next couple of days. I have severe issues using my lower extremities due to my back and MS. I ended up rented another night after the two day extension which was paid for online upfront. My boyfriend went downstairs to let them know we were staying another night and sign the paperwork which the controlling manager said no and would not allow him to bring up the paperwork for me to sign. This was around 8am and check out is at 11am, hence, the room is already paid for. I advised my boyfriend let her know I will be down there by 11am to sign. Hours before I am getting calls to go down. At 11:07am the manager is opening the door yelling and screaming at me while I;m in excruciating pain. I was embarrassed and applauded that this lady is yelling and screaming at me and because I was unable to jump out of bed at her command she said she is not renting to me to get out and call my husband to come get me and slammed the door when I asked for corporates number. NEVER have I EVER been belittled, felt soo low, shocked, embarrassed, and much more for my physical health not allowing me to be down right at 11am
Only problem was a 10-minute wait to check in because there was another person in front of me having problems with a credit card and because clerk had to deal with another customer on the phone.
When we returned to our room the room door was left open and only one bed was made up. I talked to the manager in the morning and she said she personally checked all the room doors before she leaves for the day and she said she takes pictures of the rooms and I asked her if she took a picture of the locked door and she didn't say nothing
It was a great place to stay. Staff friendly and helpful
This hotel is hot, smells horrible and is filthy. There was trash under our bed, dirt/dust in the air conditioning unit and large bugs in our room. I will never stay in another Super 8.
I stayed a few days and I didn't had any complaints. The staff was very friendly. My room was clean and didn't stink like others I have been to. The beds are super comfy! HD tv and free parking. Overall I really liked it and I would stay again!
This hotel was clean and quite'pele were friendly and the cont initial breakfast was just fine,nothing Fancy but good. It was nice and close to freeway for overnight stop,easy off easy on .
We were taken advantage of by the lady at the front desk. Charged 100 bucks extra............... No where near worth the money because of the staff. The staff is a bit lazy.
I have stayed in some really nice 4 and 5 star hotels and on a smaller scale, I would have to say that this stay was better on many levels than what I have experienced in the extremely higher price hotels. Thank you!
We have stayed at this super8 for the last 3 years on our Anniversary Vacation to NM. some of the rooms have a clear view of the Sandia Mountains. The price for this hotel is great for the quality you can easily spend double in ABQ and only end up with a slightly better room. The beds are clean comfortable, the showers/tubs are hot and clean the TV's are nice with Cable. The hotel is safe and quiet, the staff has been very comfortable and the Manager even stopped us in the hall to ask if our room was being cleaned properly. The towels are in good shape just not all that soft but get the job done. The King bed could have had more than 3 pillows on it but the pillows that were there are comfortable. But overall this hotel is clean comfortable and a great value. It is our ABQ vacation home.
people slamming doors, it had a weird odor, thing broken in the hotel. they said it was a super breakfast it wasn't , it was just plain. room was not clean at all. just plain dirty all around.
right when we walked in we instantly felt uncomfortable. We decided to give it a chance, so we went up to the room. The room wasn't clean, I was nervous to take my shoes off and my little sister didn't feel safe. We decided to check out a few min after seeing our room. It was non refundable, but totally worth leaving. I guess you get what you pay for.
Very nice place for the price. Had a really good experience. The only problem was the cleanliness.
Small, compact and comfortable. Located in far west Albuquerque, making for a quick exit to continue west on I-40.
Nice staff. Room was clean, free wifi. I bit out of way from downtown.
Our stay was clean, comfortable and quite. The location could have been better.
We were traveling 10 hours to the hotel, traveling from DFW to Las Vegas. This was our Half Way point. Knowing we would not arrive until 1:30 I called for a late check in, they were polite. Well lit parking, is the best I can say. Walk up smelled of animal urine at several doors, we tried others to avoid the slap in the face when you exited. Staff was courteous upon check in and out. Room was dirty, towel left hanging over shower rod, shower floor was dirty with hair down shower wall and drain. The bed only had 2 pillows on it. Sheets were dirty, and A/C didn't work.It was cooler outside than in the room at 8:30 the next morning. Breakfast was bare, juice dispenser was broken, no milk for cold cereal.
First room , the door card lock did not work. The door remained unlocked after you closedit. Next room that was ok but dirty, not cleaned well.
Super 8 Albuquerque East places you within a few miles (5 km) of Hinkle Family Fun Center and Los Altos Golf Course. This 98-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Also close to this Albuquerque hotel are National Museum of Nuclear Science & History and Kirtland Air Force Base.
Start your day off right with a free continental breakfast offered each morning.
Super 8 Albuquerque East's 98 air-conditioned rooms provide coffee makers and free local calls. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Free toiletries are also available.
At Super 8 Albuquerque East, guests have access to free WiFi in public areas, express check-out, and free newspapers. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. This hotel also has laundry facilities.