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Crossland Economy Studios - Albuquerque - Northeast

2.0 out of 5.0

Recent guest reviews

I felt like staying in a hostel but worse. The hotel is dirty

The outside of the hotel looks fine, but the room itself was very dated,old. But there was a small stove,fridge and micro wave.

To start: For some reason my address was somewhere in Illinois instead of my real address. Room door would not open - Dead batteries The A/C was very loud, making it difficult to sleep No hair dryer or iron in the room. Had to request for the hair dryer and got lucky there was one available Witnessed a couple that came in from LA with a confirmed reservation, almost turned down. The access to the hotel is weird, having to access it from behind a car dealership. Room is behind the times starting with the old vacuum tube television, no USB phone outlets for charging, low and slow Wi-Fi signal The room was bland and worn like a detaining room on tv. Had to ask desk clerk for clean dry towels the next day The night clerk did good when receiving us and a great effort in correcting what she could correct.

It was an OK place to stay if you're tired. Nothing fancy, but comfy.

Our stay was very nice. We enjoyed the room and how the staff were very helpful.. The environment was very comfortable. We enjoyed our stay.

The room was a little bit smaller than expected. But it was in good condition. Very clean and cozy. The staff were all polite and did there job 100. Overall we enjoyed our stay. We made reservations for another week.

We selected this hotel prior to seeing reviews on other sites - and wished we would have shopped around more! We were recommended a less expensive hotel in the area, but decided to opt for Crosslands (which was pricier) because they had full kitchen facilities and amenities and we were planning on cooking. When we arrived, there were NO kitchen items in our room (not even a standard coffee maker!) and the smoke alarm was beeping constantly (the batteries were dying). We tried to call down to the front desk, but it rang and rang, with no answer (fifteen minutes after we checked in, at about 3pm). We finally got a hold of the front desk staff at about 7pm - we were told that no kitchen items were left in the room, though they had them at the front desk. We asked them to bring them to us, and to take care of the smoke detector, but we were told that this was impossible because the person on the phone was the only staff member currently onsite. We went down to the office to pick up utensils, etc, and were handed two giant tupperware tubs of kitchen items, and then told that we needed to return the bins immediately to the office - so we had to walk up, unload them, and bring them back. Pretty ridiculous - especially considering tags in the room and at the front desk which announce that these items would be delivered to us. The room itself was shabby - mismatched thrift store furniture, unrepaired leaks underneath the sinks, etc. The bathroom only had one working faucet (hot - the cold had no water) and this dripped steadily all night long. Several of the towels were obviously not clean, but had been folded to hide the soiled parts (one on the kitchen counter had been used previously to wipe up a coffee spill, and was still stiff with coffee - despite the fact that there was no coffee maker present when we arrived!). The window had only blackout curtains (no privacy curtains). None of the pillows matched, and the bedsheets on one of the beds were torn. If you are exhausted and just need crash space, this would be better than the airport floor - but I wouldn't recommend it for anything else. You can get cheaper accommodations elsewhere, without the hassle. I will say that the late-night desk person (Michael) was the best part of this experience. He was very kind and apologetic - but unfortunately didn't seem to have the authority to do anything for us.

Room was decent, bathroom was decent, okay for a single person.

I selected none smoking and I ended getting a smoking room. I was concern because I had my 2 kids , I had to bring deodorant and open the windows, the ac was a 60 degrees to get rid of the smell. the toilet was not property working so we had to keep fixing it. the hotel was full due an event but unfortunately the staff members can't do anything about it. No refunds, nothing because my reservation was done thru O. The saving is not a big deal when you have issues and the hotel can't fix them because the reservation was not done directly thru them . This is the fist time that I used O and my experience was not positive, sorry.

When we arrived at 10:30 PM ,. The hotel was doing their night audits. we did not get in the room until 11;50pm. We will not stay at this hotel in the future.

The place had an odd smell. They had a lot of trouble checking myself and co-worker in. The staff was friendly, however, and happy to work around the problems.

Full of gangsters and dodgy people. I did not feel safe here. I decided to take all my luggage into the car rather than leave it in the hotel room. Sure enough, my door was open when I returned that night. That said, there is a serviceable kitchen and the bed was not too bad. Air conditioning worked. They have a posted "quiet hour" notice and the only noise is from the freeway (but lots of that). Good location if you have business on the North end of town. It's pretty close to the Balloon Fiesta park, Sandia Casino, Tramway but a long way away from Old Town or downtown.

Good price, Good part of town. Coffee cups could have been cleaner but was overall clean. Staff was good, they gave me a call when the room was ready.

I drove over night from Oklahoma City to Rio Rancho to watch my old high school wrestle at state and I needed a place to sleep for the night. This place was perfect! I was tight on money and this was a great price (I paid 39 dollars) and it was well worth it. The room was very clean no stains on the floor no stains in the shower, it had a fridge, a stove and pots, pans and dishes if I wanted to make something. It was a great room for the price. The only little thing I saw was that the silverware was a little dirty but I wasn't eating there so it didn't bother me at all, also it was a little hard to find. There is only one entrance/exit to get into the hotel and if you miss it you're going to have to drive a pretty big circle just to get back. I would recommend this hotel to anyone staying in the area.

Everything about this hotel was good EXCEPT the HARD Mattress! It was so hard we couldn't sleep. Too bad cause everything else was nice. The staff particularly were sooooo nice.

Bare bones deal-clean, in need of updating-Not a bad area, but the place was a little hard to find-it is tucked back behind another motel. You get what you pay for...

It was a very clean property and a nice facility for what I paid. Internet was only $4.99 which wasn't so bad considering the cost per night being $37!!

They had everything that I needed, a comfortable bed and shower at an inexpensive price. I spent a night there during my cross-country road trip. For the price I paid, I had a better night's sleep than I have had at some higher-end hotels. Room was simple and inelegant which would be expected for the price. Conveniently located half-a-block from the freeway. I'm a low maintenance type of person, so I would stay there again if I needed an inexpensive place to stay. If I were with my wife (a little higher maintenance) I would find somewhere a little nicer for her sake.

Very clean very affordable even as a last minute reservation. The room had a kitchennet. I wish I can find that room at that price anywhere I go.

missing hair blow dryer, shampoo, coffee or tea bag.

Room options

Standard Studio, 1 Double Bed

Full 1 | Sleeps 3

Standard Studio, 1 Double Bed

Full 1 | Sleeps 3

Standard Studio, 2 Double Beds

Full 2 | Sleeps 3

Standard Studio, 2 Double Beds

Full 2 | Sleeps 3

Guest reviews for Crossland Economy Studios - Albuquerque - Northeast

Everyone (2) Couples (7) Business (12) Family (5) Other (16)
1

ghetto place

Everyone

I felt like staying in a hostel but worse. The hotel is dirty

By , from santa fe on Sep 14, 2016

3

restaurants near by

Everyone

The outside of the hotel looks fine, but the room itself was very dated,old. But there was a small stove,fridge and micro wave.

By , from phoenix on Jul 2, 2016

2

sorry not a 3 star hotel

Couples

To start: For some reason my address was somewhere in Illinois instead of my real address. Room door would not open - Dead batteries The A/C was very loud, making it difficult to sleep No hair dryer or iron in the room. Had to request for the hair dryer and got lucky there was one available Witnessed a couple that came in from LA with a confirmed reservation, almost turned down. The access to the hotel is weird, having to access it from behind a car dealership. Room is behind the times starting with the old vacuum tube television, no USB phone outlets for charging, low and slow Wi-Fi signal The room was bland and worn like a detaining room on tv. Had to ask desk clerk for clean dry towels the next day The night clerk did good when receiving us and a great effort in correcting what she could correct.

By on Oct 13, 2015

3

review

BusinessTravelers

It was an OK place to stay if you're tired. Nothing fancy, but comfy.

By on Oct 6, 2015

5

very nice stay

Couples

Our stay was very nice. We enjoyed the room and how the staff were very helpful.. The environment was very comfortable. We enjoyed our stay.

By on Sep 10, 2015

5

nice place while finding a new home.

Couples

The room was a little bit smaller than expected. But it was in good condition. Very clean and cozy. The staff were all polite and did there job 100. Overall we enjoyed our stay. We made reservations for another week.

By on Aug 29, 2015

1

terrible.

BusinessTravelers

We selected this hotel prior to seeing reviews on other sites - and wished we would have shopped around more! We were recommended a less expensive hotel in the area, but decided to opt for Crosslands (which was pricier) because they had full kitchen facilities and amenities and we were planning on cooking. When we arrived, there were NO kitchen items in our room (not even a standard coffee maker!) and the smoke alarm was beeping constantly (the batteries were dying). We tried to call down to the front desk, but it rang and rang, with no answer (fifteen minutes after we checked in, at about 3pm). We finally got a hold of the front desk staff at about 7pm - we were told that no kitchen items were left in the room, though they had them at the front desk. We asked them to bring them to us, and to take care of the smoke detector, but we were told that this was impossible because the person on the phone was the only staff member currently onsite. We went down to the office to pick up utensils, etc, and were handed two giant tupperware tubs of kitchen items, and then told that we needed to return the bins immediately to the office - so we had to walk up, unload them, and bring them back. Pretty ridiculous - especially considering tags in the room and at the front desk which announce that these items would be delivered to us. The room itself was shabby - mismatched thrift store furniture, unrepaired leaks underneath the sinks, etc. The bathroom only had one working faucet (hot - the cold had no water) and this dripped steadily all night long. Several of the towels were obviously not clean, but had been folded to hide the soiled parts (one on the kitchen counter had been used previously to wipe up a coffee spill, and was still stiff with coffee - despite the fact that there was no coffee maker present when we arrived!). The window had only blackout curtains (no privacy curtains). None of the pillows matched, and the bedsheets on one of the beds were torn. If you are exhausted and just need crash space, this would be better than the airport floor - but I wouldn't recommend it for anything else. You can get cheaper accommodations elsewhere, without the hassle. I will say that the late-night desk person (Michael) was the best part of this experience. He was very kind and apologetic - but unfortunately didn't seem to have the authority to do anything for us.

By on Aug 11, 2015

3

one night stay

Singles

Room was decent, bathroom was decent, okay for a single person.

By on Jun 30, 2015

1

what experience

Families

I selected none smoking and I ended getting a smoking room. I was concern because I had my 2 kids , I had to bring deodorant and open the windows, the ac was a 60 degrees to get rid of the smell. the toilet was not property working so we had to keep fixing it. the hotel was full due an event but unfortunately the staff members can't do anything about it. No refunds, nothing because my reservation was done thru O. The saving is not a big deal when you have issues and the hotel can't fix them because the reservation was not done directly thru them . This is the fist time that I used O and my experience was not positive, sorry.

By on Oct 6, 2014

2

family getaway

Families

When we arrived at 10:30 PM ,. The hotel was doing their night audits. we did not get in the room until 11;50pm. We will not stay at this hotel in the future.

By on Jul 12, 2014