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Travelodge Inn And Suites Albany

2.5 out of 5.0

Recent guest reviews

MOST REPULSIVE HOTEL!!!! Hands down worst hotel stay ever. I will NEVER return. I stayed 1 night on 5/20. As soon as I walked thru the front doors, you can smell smoke and a stench that was unbearable. The hotel room itself was repulsive to stay in. Room was tiny but that was least of my concerns. Unfortunately all hotels in the surrounding areas were sold out for graduation, so I has no option to even leave and get another hotel. The room smelled and looked like it hasn't been cleaned in years. The desk chair was filthy that I could not even sit on it. Spiders on the windows, dust and dirt covered the entire room. I was so repulsed I didn't even want to lay on the bed, because I was scared of getting bed bugs!!! Staff was rude when I told them the hair dryer was broken and fuse in bathroom was also broken. I was so disgusted I did not even use the towels in the bathroom to dry off. I used tissues to dry myself off. Bathroom floor had hair all over it and toilet did not flush properly. This hotel is a complete dump and they have no right charging $120 a night. The carpet is filthy and all you can smell is cigarette smoke and mildew in the room. I made the mistake of leaving some clothes in the room and called same day and next day and nobody can find my clothes. How does housekeeping not see them?! I called customer service to file a complaint. The owner of this hotel should be ashamed of what a complete dump!!!

Front desk night staff - she was warm, helpful, (Elizabeth?) welcoming -she alone makes it worth staying there. The Cleaning staff, likewise , helpful and warm, offering to help. The day male staff at front desk, accommodating but not terribly friendly nor professional in demeanor. Someone or their dog pooped on the stairs (no elevator) and it wasn't addressed for hours because the staff was cleaning rooms - a tad short staffed. Maintenance (room was hot) was curt, disdainful and not too bright. But! The room was clean....that matters. Overall, wouldn't stay again, but in a pinch it was ok.

This hotel is behind a restaurant and across the street from a major shopping mall. There are plenty of restaurants on Wolf Rd and there are more in the mall. The motel is older but well kept. My room was clean and comfortable. I have stayed there before when in town and till stay there again when in Albany.

Spent one night after a friend's wedding. The room was small, but it was clean and had everything we needed. Desk staff was excellent.

This wasn't a ritzy room by any means, but it was also only about $60 for the night. At that price I'm not expecting ritzy. They had a nice gym room, a nice tv in the room I stayed in, and comfy beds. It's located within walking distance of a mall for dinner. The only downside was that you could hear people in the hall. No biggie to me at that price.

We were traveling back from Maine and needed a place to stop for the night. This fit the bill perfectly. It also allowed our pets. It's in a perfect location and the rooms were surprisingly really nice for the price per night and it's in a very safe area. Only complaint if you can call it that is they could use some weather stripping around the doors. There was a somewhat significant gap around the bottom of the door which let in a lot of hallway light into the room in the middle of the night. That would be nit picky though. I would 100% stay here again.

Efficient, clean. I felt welcome. The cleaners really did a good job. The breakfast was great. I already booked my next trip.

Our stay started off on a bad foot. We arrived at the motel very late (4:30 a.m.) due to flight delays. Although our room had been booked and paid for in advance thru a travel service the desk clerk gave us a very hard time. Saying that he had already closed his books for the day he could not give us a room. When I told him we were tired, achy, and hungry he said I had an attitude and would not give us a room. When I told him that the room was already paid for and showed him the confirmation from the travel service he relented but took his time getting me the key. No elevator or anyone to help carry 4 suitcases up a STEEP flight of stairs. The room itself was very shabby. The finish on the dresser/tv stand was peeled away in large sections. The curtains didn't close correctly. There was paint spatter on a large section of the carpet. In spite of the run-down condition of the room it was clean. The cleaning staff were very courteous, asking if we needed anything whenever they saw us. The desk staff on the day shift were courteous also.

Searched many places in the area for a nice hotel and a good rating. This place knocked me out of the park, it was a fantastic hotel, though they are renovating, it doesnt take away from the hard everyone puts in to make this hotel great. it has many restaurants around it in any direction as well as the mall across the street. The room was comfortable and clean every night i went to sleep. I would recommend this place to everyone. The breakfast isnt to much to brag about but its just a little meal which is definitely a filler. Love this Hotel

Good value for the money and good location to restaurants

This hotel was okay. Nothing unexpected or out of the ordinary. I needed a place to sleep and it was located in Albany, where I wanted to stay, and near the airport.

Good for those traveling with pets, not terribly shabby, breakfast is just OK.

The hotel was just fine for the price. No frills but clean and quiet.

I've stayed here numerous times in the past, the breakfast is awesome if I'm around long enough to enjoy it. Creaks from divider doors have been removed, rooms tidied up more so than last time I stayed, free shuttle provided from private company. will also provide 24 hour shuttle service for little extra fee, $12 last I asked. Hotel is close to the mall for good eats and treats. Friendliest staff I've ever dealt with.

Staff is effective, gentle, and eager to help. Nice location.

Room was dated but bed was comfortable. Parking lot lights kept room bright despite curtains. Wake up call came on time. However, there was NO WATER from the tub/shower. Front desk clerk was no help, offered no alternatives or repairs, said no other room available for shower, not even an apology for the inconvenience, just kept repeating, "Oh, wow. I don't know." I could hear water running in other rooms as I walked down the hall, but no effort was made whatsoever to help me.

Directly across from colonie center mall which was perfect.

This hotel was dirty and reeked of mold and mildew. Woke up with eyes burning and sore throat due to mold infestation in the room and hotel. I could attract a picture if I could of the mold growing on the carpet. Tried to get another hotel at 1 am it was that bad but no vacancy anywhere in our area!

Stay there was fine. Included continental breakfast a winner. Exercise machines an added bonus. public areas on the tired side. What you'd expect for the price you pay.

42 Wolf Road Albany NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a 5-minute walk of Colonie Center Mall, Travelodge Inn And Suites Albany is within a 15-minute stroll of Northway Mall. This hotel has 92 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Near the airport, the hotel is also close to Albany NanoTech Complex and University at Albany SUNY.


Dining

Start your day off right with a free continental breakfast offered each morning. This hotel has a restaurant that's perfect for a leisurely bite to eat.


Rooms

Travelodge Inn And Suites Albany's 92 rooms are air-conditioned and provide microwaves, refrigerators, and free newspapers. Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.


Property features

At Travelodge Inn And Suites Albany, guests have access to a fitness center, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities and an ATM.

Room options

Double Room, 2 Double Beds

Full 2 | Sleeps 4

Standard Room, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Double Room, Accessible

Full 1 | Sleeps 2

Standard Room, 2 Double Beds, Accessible, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Travelodge Inn And Suites Albany

Everyone (6) Couples (21) Business (21) Family (13) Other (17) Friends (5)
1

never stay here!!!! place is a dump and repulsive!

Everyone

MOST REPULSIVE HOTEL!!!! Hands down worst hotel stay ever. I will NEVER return. I stayed 1 night on 5/20. As soon as I walked thru the front doors, you can smell smoke and a stench that was unbearable. The hotel room itself was repulsive to stay in. Room was tiny but that was least of my concerns. Unfortunately all hotels in the surrounding areas were sold out for graduation, so I has no option to even leave and get another hotel. The room smelled and looked like it hasn't been cleaned in years. The desk chair was filthy that I could not even sit on it. Spiders on the windows, dust and dirt covered the entire room. I was so repulsed I didn't even want to lay on the bed, because I was scared of getting bed bugs!!! Staff was rude when I told them the hair dryer was broken and fuse in bathroom was also broken. I was so disgusted I did not even use the towels in the bathroom to dry off. I used tissues to dry myself off. Bathroom floor had hair all over it and toilet did not flush properly. This hotel is a complete dump and they have no right charging $120 a night. The carpet is filthy and all you can smell is cigarette smoke and mildew in the room. I made the mistake of leaving some clothes in the room and called same day and next day and nobody can find my clothes. How does housekeeping not see them?! I called customer service to file a complaint. The owner of this hotel should be ashamed of what a complete dump!!!

By on May 22, 2017

Review comment responded on May 24, 2017

Dear Valued Guest: Thank you for taking the time to write a review. As mentioned during our telephone conversation today, we have addressed all the issues with our Head Housekeeper and she will be discussing this with the Housekeeper who cleaned the rooms in your area. In the future our Head Housekeeper will be personally inspecting every room prior to the guest's arrival. As mentioned, we have a routine maintenance contract with a professional pest control service, which circumvents any potential insect potentials. I am pleased to advise you that we have honored the agreement we made today. Sincerely, Marilyn Director - Guest Relations

3

satisfactory for brief stay

Everyone

Front desk night staff - she was warm, helpful, (Elizabeth?) welcoming -she alone makes it worth staying there. The Cleaning staff, likewise , helpful and warm, offering to help. The day male staff at front desk, accommodating but not terribly friendly nor professional in demeanor. Someone or their dog pooped on the stairs (no elevator) and it wasn't addressed for hours because the staff was cleaning rooms - a tad short staffed. Maintenance (room was hot) was curt, disdainful and not too bright. But! The room was clean....that matters. Overall, wouldn't stay again, but in a pinch it was ok.

By on May 17, 2017

Review comment responded on May 19, 2017

We appreciate your taking the time to review your recent stay at our Travelodge Inn & Suites, Albany Airport. We apologize for the mishap on the stairs. The issue was addressed as soon as possible. However, it took some time for the carpet to dry and the cleaning fluid odor to dissipate I was concerned to see that your room was hot. Did you notify the Front Desk Staff as they may have been able to adjust the temperature control? Thank you so much for taking the time to compliment Elizabeth and our Housekeeping Staff. It is not often that guests make a point to recognize how our staff made a difference and met their expectations. I will make sure to share your comments with them. We were pleased to note that the cleanliness of the room met your expectations and our owner's Mission Statement which is: “To provide each and every guest with a clean, safe and friendly atmosphere with a . . . “SMILE“. It is our hope that you will give us a "Second Chance" to reverse your opinion of our Travelodge and allow us an opportunity to show you that we can and WILL DO BETTER. Sincerely, Marilyn Seidner Director – Guest Relations

4

not far from downtown, close to many restaurants.

BusinessTravelers

This hotel is behind a restaurant and across the street from a major shopping mall. There are plenty of restaurants on Wolf Rd and there are more in the mall. The motel is older but well kept. My room was clean and comfortable. I have stayed there before when in town and till stay there again when in Albany.

By , from Rochester, NY on Apr 12, 2017

Review comment responded on Apr 14, 2017

Thank you for taking the time to rate our hotel. We appreciate your four star rating and positive comments. We were pleased to see that your stay met your expectations and our owner’s mission statement which is: “To provide every guest with a clean, safe and friendly atmosphere . . with a SMILE“. We were especially pleased to read your comment that you would stay with us again when you are in Albany. Our staff extends their sincere apprecaiation for your Five score in their behalf and looking forward to welcoming you back to our Travelodge, Albany Aiirport. Sincerely, Marilyn Seidner

3

fine for a quick stay in albany

Couples

Spent one night after a friend's wedding. The room was small, but it was clean and had everything we needed. Desk staff was excellent.

By , from Upstate NY on Nov 15, 2016

Review comment responded on Nov 17, 2016

Thank you for your three out of five review pertaining to your November 12th stay in Room 243 at our Travelodge, Albany Airport. We were pleased to see that your stay met your expectations and our owner’s Mission Statement which is ““To provide a clean, safe and friendly atmosphere . . with a SMILE“ to every guest. Thank you so much for taking the time to compliment our Front Desk Staff. It is not often that guests make a point to recognize how our staff made a difference. I will make sure to share your comments with them. I know that the smile on their faces and the satisfaction of a job well done will boost their morale! We hope that we will have the opportunity to welcome you back during your next “Night Away”. Sincerely, Marilyn Director – Guest Relations

1

not worth the money

Everyone

By , from Hartford CT on Oct 31, 2016

Review comment responded on Nov 1, 2016

Thank you for taking the time to review our Travelodge, Albany Airport.. We were sorry to hear that your stay did not meet your expectations. Unfortunately, due to lack of information, we were unable to address the issues mentioned in your review. We are particularly concerned as we would very much like to address the issues with the door and shower handle. Any information that you could give us would be greatly appreciated. Your comment that the breakfast was “Limited” caused concern as our standard breakfast items consist of assorted muffins, yogurt, mini bagels, apples, bananas, cereal, “Make-your-own” golden waffle, orange juice and coffee. If for some reason our usual breakfast items were not replenished, I sincerely apologize. It is our hope that you will give us an opportunity to show you that we can and WILL do better. Sincerely, Marilyn Seidner Director – Guest Relations

4

cheap wroth a gym

Everyone

This wasn't a ritzy room by any means, but it was also only about $60 for the night. At that price I'm not expecting ritzy. They had a nice gym room, a nice tv in the room I stayed in, and comfy beds. It's located within walking distance of a mall for dinner. The only downside was that you could hear people in the hall. No biggie to me at that price.

By , from ny on Oct 12, 2016

Review comment responded on Oct 14, 2016

Thank you for taking the time to rate your October 10th stay in Room 117 at our Travelodge Inn & Suites, Albany Airport. Your high scores and positive comments were greatly appreciated. We were pleased to see that you enjoyed your stay met your expectations and our owner’s standards to provide each and every guest with a “Clean, Friendly and Safe Experience”. It is our sincere hope that we will have the opportunity to welcome you back to our hotel during your next trip to the Albany area. Sincerely, Marilyn Seidner Director – Guest Relations

5

very convenient and comfortable.

Everyone

We were traveling back from Maine and needed a place to stop for the night. This fit the bill perfectly. It also allowed our pets. It's in a perfect location and the rooms were surprisingly really nice for the price per night and it's in a very safe area. Only complaint if you can call it that is they could use some weather stripping around the doors. There was a somewhat significant gap around the bottom of the door which let in a lot of hallway light into the room in the middle of the night. That would be nit picky though. I would 100% stay here again.

By , from rochester, ny on Aug 25, 2016

Review comment responded on Aug 27, 2016

Thank you for taking the time to rate our hotel. We appreciate your five star rating and positive comments. We welcome all our guests’ suggestions and will take your comment regarding weather stripping into consideration. We were especially pleased to read your comment: "I would 100% stay here again.” and will be looking forward to welcoming you during your next trip to our area. Sincerely, Marilyn Seidner Director – Guest Relations

5

nice, neat and clean.

Everyone

Efficient, clean. I felt welcome. The cleaners really did a good job. The breakfast was great. I already booked my next trip.

By , from The Catskills on Feb 11, 2016

Review comment responded on Feb 13, 2016

Thank you for taking the time to rate our hotel. We appreciate your five star rating and positive comments. We were especially pleased to read that you ‘BOOKED YOUR NEXT TRIP” and are looking forward to welcoming you back. Sincerely, Marilyn Seidner Director - Guest Relations

1

terrible experience

Couples

Our stay started off on a bad foot. We arrived at the motel very late (4:30 a.m.) due to flight delays. Although our room had been booked and paid for in advance thru a travel service the desk clerk gave us a very hard time. Saying that he had already closed his books for the day he could not give us a room. When I told him we were tired, achy, and hungry he said I had an attitude and would not give us a room. When I told him that the room was already paid for and showed him the confirmation from the travel service he relented but took his time getting me the key. No elevator or anyone to help carry 4 suitcases up a STEEP flight of stairs. The room itself was very shabby. The finish on the dresser/tv stand was peeled away in large sections. The curtains didn't close correctly. There was paint spatter on a large section of the carpet. In spite of the run-down condition of the room it was clean. The cleaning staff were very courteous, asking if we needed anything whenever they saw us. The desk staff on the day shift were courteous also.

By on Oct 15, 2015

5

couples retreat

Couples

Searched many places in the area for a nice hotel and a good rating. This place knocked me out of the park, it was a fantastic hotel, though they are renovating, it doesnt take away from the hard everyone puts in to make this hotel great. it has many restaurants around it in any direction as well as the mall across the street. The room was comfortable and clean every night i went to sleep. I would recommend this place to everyone. The breakfast isnt to much to brag about but its just a little meal which is definitely a filler. Love this Hotel

By on Oct 7, 2015