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Courtyard by Marriott Albany Airport

3.0 out of 5.0

Recent guest reviews

It was good. Never knew that because I booked this hotel through Orbitz, Marriot would not take my rewards card for points. That was weird.

we reserved with orbitz we got the best deal ,we looked online and we got exactly what we saw in pictures very clean,staff was very nice,they have breakfast in the morning but was not included which was alright we knew , and we gassed up and hit the interstate really not far from hotel when u leave ,

We checked in before 8 PM, and the parking lot was not even a quarter full. Though we had a reservation for a 247 square foot room with a king bed, we were assigned a handicapped-accessible room behind the elevators that was painfully small (less than 200 square feet by my measure). We might have asked for a roll-away bed for our child, but there was no room to put it. I asked the person at the front desk if all their rooms were so small and was told that yes, our room was small, but they were sold out and we had a handicapped-accessible room. Even by early the next morning, the motel didn't even look a little busy. We got a terrible night's sleep. Otherwise, they had an indoor pool (which also was tiny). No breakfast in our rate. Check in was fast. Wi-fi was free and reasonably fast. Public area cleanliness/maintenance was not quite average (pool area dingy, non-functional exit door, tired carpets).Staff wasn't rude, but they sure couldn't help--or at least, they didn't. I had really expected more from a Marriott property that purported to be high end in their market segment, but this was remarkably inferior in every way from the Hampton Inn, LaQuinta or Holiday Inn Express. Maybe it wouldn't have seemed so bad if we didn't have a room with less than two feet of open space around the bed on all sides.

Close to airport, quiet, clean and quick to get to. I'd stay again in a heartbeat.

The staff at this hotel were so accommodating !!! These girls were fast and knew exactly what they were doing!! Really enjoyed the Starbucks coffee and the delicious tea offered in the afternoon.

Everyone was friendly and helpful. We used this hotel as our home base for visiting the Baseball Hall of Fame in Cooperstown (about 70 miles away). It is close to the Interstate, airport, and several restaurants.

Friendly, customer friendly staff. Loved the location because it was near the airport. We were traveling to Albany for a special event.

Modern, clean and great amenities like work out facility & pool. Restaurant has plenty of seating. Continental breakfast in the morning very nice with custom breakfast to order. Would stay again if in the area.

Everything from check in ti check out was great. Front desk staff were very friendly. Room and hallways were very well maintained

We arrived at 1 AM after a 12 hour trip and found our room had a leaking roof right directly over our head while in bed. Too late to pack up to another room, we just pulled the bed back and slept. In the morning the Agent provided reward points for a free stay since our stay was provided thru Orbitz. The paid for Ticket for breakfast and preview of the food didn't look good to us and we left the hotel for better fare down the street.

Nice quiet room

Very clean room, homey atmosphere. We were very pleased and would return. And the bed was very comfy- all around pleased

Nice location, value and clean. Would stay again. Room was cold......

[...]I was then placed in the handicapped room which had an unusual smell to it. This room had a toilet that ran every 30 minutes through the night. At first I thought it was the next door guests until I realized it was the room's own toilet the next morning.The nightstand plugs were switched on and off by the entry light switch which means that if you wanted to read prior to going to sleep, you had to have the entryway lights running and then had to go to the door to shut them off.To their credit, they changed my room for the next night and that room was acceptable.The pool and hottub, although small were quite pleasant.The rest of the staff were friendly and efficient.Still, I was disappointed over this stay.

The room was very comfortable, clean and seemed to be newly decorated with a contemporary motif. The staff were helpful and very polite. I had thought that a breakfast buffet was included in the price of the room, but it was a la carte. The location was convenient to the airport and shopping. The sign for hotel was low and difficult to see, making it a little hard to see.

While this hotel is relatively close to the Albany Intl. Airport, you don't really get much plane noise and you acclimate quickly to the noise there is. I personally love watching planes, but realize it is not for everyone, so be aware what you are in for. The room was great. Simple modern decor. I love the arm chair w/ footstool. It is great to be able to relax somewhere other than the bed or desk chair. While mine was a business trip, I managed to get a little shopping in and I was pleased with the large mirror in the room. Great to check out your new purchases. The bathroom is a little tight, but they make good use of the space. I especially like the refrigerator in the room. The staff were very friendly and helpful, even recommending a hot shopping location. It was a great getaway. This place is very centrally located to everything you might need. Thanks for a great stay.

Nice and quiet and very new. I think there were only 5 other people staying there.

Room options

Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Courtyard by Marriott Albany Airport

Everyone (4) Couples (5) Business (2) Family (5) Friends (1)
4
Everyone

It was good. Never knew that because I booked this hotel through Orbitz, Marriot would not take my rewards card for points. That was weird.

By on Sep 5, 2017

5

hotel convenience

Everyone

we reserved with orbitz we got the best deal ,we looked online and we got exactly what we saw in pictures very clean,staff was very nice,they have breakfast in the morning but was not included which was alright we knew , and we gassed up and hit the interstate really not far from hotel when u leave ,

By on Aug 15, 2016

2

disappointing

Everyone

We checked in before 8 PM, and the parking lot was not even a quarter full. Though we had a reservation for a 247 square foot room with a king bed, we were assigned a handicapped-accessible room behind the elevators that was painfully small (less than 200 square feet by my measure). We might have asked for a roll-away bed for our child, but there was no room to put it. I asked the person at the front desk if all their rooms were so small and was told that yes, our room was small, but they were sold out and we had a handicapped-accessible room. Even by early the next morning, the motel didn't even look a little busy. We got a terrible night's sleep. Otherwise, they had an indoor pool (which also was tiny). No breakfast in our rate. Check in was fast. Wi-fi was free and reasonably fast. Public area cleanliness/maintenance was not quite average (pool area dingy, non-functional exit door, tired carpets).Staff wasn't rude, but they sure couldn't help--or at least, they didn't. I had really expected more from a Marriott property that purported to be high end in their market segment, but this was remarkably inferior in every way from the Hampton Inn, LaQuinta or Holiday Inn Express. Maybe it wouldn't have seemed so bad if we didn't have a room with less than two feet of open space around the bed on all sides.

By , from Rochester on Apr 17, 2016

5
Everyone

Close to airport, quiet, clean and quick to get to. I'd stay again in a heartbeat.

By , from Illinois on Apr 3, 2016

5

great experience

GetawayWithFriends

The staff at this hotel were so accommodating !!! These girls were fast and knew exactly what they were doing!! Really enjoyed the Starbucks coffee and the delicious tea offered in the afternoon.

By on Aug 4, 2014

4

great as a home base

Families

Everyone was friendly and helpful. We used this hotel as our home base for visiting the Baseball Hall of Fame in Cooperstown (about 70 miles away). It is close to the Interstate, airport, and several restaurants.

By on Jul 29, 2014

3

perfect for overnight travel

Families

Friendly, customer friendly staff. Loved the location because it was near the airport. We were traveling to Albany for a special event.

By on May 17, 2014

5

wouldn't change a thing

Couples

Modern, clean and great amenities like work out facility & pool. Restaurant has plenty of seating. Continental breakfast in the morning very nice with custom breakfast to order. Would stay again if in the area.

By on Nov 24, 2012

4

no problems at all

Couples

Everything from check in ti check out was great. Front desk staff were very friendly. Room and hallways were very well maintained

By on Jun 25, 2012

3

close to albany airport and shops

Families

We arrived at 1 AM after a 12 hour trip and found our room had a leaking roof right directly over our head while in bed. Too late to pack up to another room, we just pulled the bed back and slept. In the morning the Agent provided reward points for a free stay since our stay was provided thru Orbitz. The paid for Ticket for breakfast and preview of the food didn't look good to us and we left the hotel for better fare down the street.

By on Sep 27, 2011