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Best Western Sovereign Hotel - Albany

3.0 out of 5.0

Recent guest reviews

Hotel had a funky weird metal type smell. Luggage rack would not fit in elevator easily. One of the beds was caved in. Tub looked unclean with terrible caulking job. Pool was closed when it should have been open.

we stayed for three days while moving to albany and could hear the people around us clearly. the bed had springs poking out. but not bad for 64 bucks

Lobby had musty odor. My non smoking room smelled of cigarettes and pot. There was no hot water when taking a shower.

Only stayed one night, comfy. Could be busy when major events are going on at UAlbany.

Easy to locate. Easy check in. Friendly staff. Nice breakfast.

Clean hotel rooms, good breakfast, nice staff. Stayed 2 nights while taking the NY Bar Exam. Staff was very friendly and the hotel was comfortable. Breakfast was very good. Lots of great options and not a long wait.

Lobby smelled bad, not a good start! building needs updated, room was okay. would not stay there again :(

The ad for the location stated full breakfast but how can you have a full breakfast when a meat is not offered, and the eggs were frozen omelets, and had to be microwaved. I probably will not stay at another Best Western. On the upside the bed and living area were nice and the bed was comfortable.

Great location, rooms are tiny though. After spending all day outside it was an easy place to find some rest. Awesome views from the 20th floors and higher. Take the airport bus back best 40 min and 140HKD spent.

Quiet, clean, and breakfast was amazing! Would stay again for sure

This was our second time staying at this hotel. The first time we came, they were doing renovations. The hotel looks great and the staff is very friendly! Our room was clean and comfortable. We were a bit disappointed by the indoor pool. While the water was warm, the pool room was freezing. I hope next time, they turn the heat up a bit. Overall, great stay for a great price!

The staff was extremely friendly. I don't think I passed by a staff member without them saying hi and wishing me a good day. Really enjoyed that.

Hotel was quite nice. Staff friendly and quite helpful. Breakfast is pretty good. There are hot options, so definitely better than some hotels that only serve pastries. I'm staying at a hotel while waiting for my new apartment. I work nights and frequently had my Do Not Disturb sign on my door so I could get some sleep during the day. The sign went missing from my door on the third morning, so I'm guessing they don't like you to use it.

In town for just one night for a concert at the Palace Theater. The hotel was in a great location. Very clean room, nice amenities, staff was friendly. Complimentary breakfast was the best I ever experienced at any hotel!

Attended a weekend class at St Rose. Room was clean bed was comfortable. Staff members were cordial. Breakfast was free so that was a nice bonus. Would stay again.

Great location, clean & comfortable hotel at a good fare if you are traveling west or east through upstate NY.

We were in town to visit with my husband's brother (in a nearby nursing home) and to attend a family picnic. The hotel was located fairly close to both events. The hotel staff were friendly and accommodating. The room was more than ample for our needs. My biggest 'issue' was the fact that the door to the stairs was nearly impossible to open from either side (2nd floor)...this could be a disaster waiting to happen should a fire occur...neither children nor older and feeble adults could easily open that door.. The variety and selection of breakfast items was great...enough variety for anyone...unfortunately, when we went for breakfast, several items were gone and not replenished, e.g. the oatmeal, the whipped cream for the waffles, the scrambled eggs....it did not really matter much because we certainly had more than enough other items to choose from...

Comfortable and clean room. Good breakfast. Only disappointment was pool was under renovations. Did offer pool from closet sister location for use if we wanted.

I've stayed at this hotel on more than one occasion, and for good reason! The staff is always very prompt and accommodating. The rooms are always clean. And the breakfast is better than any hotel breakfast I've ever had. They have a great selection. The location is great. There are restaurants, convenience stores, malls, movie theaters, and coffee shops very close by. I would definitely recommend this hotel.

A good experience. Good restaurant, pleasant staff, good location.

1228 Western Ave Albany NY

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in McKownville, Best Western Sovereign Hotel - Albany is within 2 miles (3 km) of sights such as Albany NanoTech Complex and University at Albany SUNY. This 192-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking. It's also near Crossgates Mall and Westgate Plaza.


Dining

Free hot/cold buffet breakfast is served each morning from 6:30 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

All 192 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and ironing boards.


Property features

Guests of Best Western Sovereign Hotel - Albany have access to an indoor pool, a fitness center, and a sauna. There's free parking, as well as a free airport shuttle during limited hours. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, 6 meeting rooms, and conference space.

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Sovereign Hotel - Albany

Everyone (10) Business (19) Couples (21) Family (24) Other (12) Friends (5)
2

disappointing, not again.

Everyone

Hotel had a funky weird metal type smell. Luggage rack would not fit in elevator easily. One of the beds was caved in. Tub looked unclean with terrible caulking job. Pool was closed when it should have been open.

By on Jul 5, 2017

3

decent hotel for the price. a solid three stars

Everyone

we stayed for three days while moving to albany and could hear the people around us clearly. the bed had springs poking out. but not bad for 64 bucks

By , from albany ny on Jun 5, 2017

1

run down smelly hotel

Everyone

Lobby had musty odor. My non smoking room smelled of cigarettes and pot. There was no hot water when taking a shower.

By , from new jersey on Mar 6, 2017

Review comment responded on Mar 9, 2017

Dear Sherri, Our sincere apologies for not meeting your expectations. Rest assured that your feedback is valuable and will be used to implement adequate changes. Sincerely, Gil General Manager.

3
Everyone

Only stayed one night, comfy. Could be busy when major events are going on at UAlbany.

By on Nov 7, 2016

3
Everyone

Easy to locate. Easy check in. Friendly staff. Nice breakfast.

By on Oct 10, 2016

4
Everyone

Clean hotel rooms, good breakfast, nice staff. Stayed 2 nights while taking the NY Bar Exam. Staff was very friendly and the hotel was comfortable. Breakfast was very good. Lots of great options and not a long wait.

By , from boston, ma on Aug 1, 2016

2

eh... not so much !

Everyone

Lobby smelled bad, not a good start! building needs updated, room was okay. would not stay there again :(

By on May 3, 2016

3

full breakfast

Families

The ad for the location stated full breakfast but how can you have a full breakfast when a meat is not offered, and the eggs were frozen omelets, and had to be microwaved. I probably will not stay at another Best Western. On the upside the bed and living area were nice and the bed was comfortable.

By on Apr 19, 2016

3

hotel right in the heart of hong kong island

Everyone

Great location, rooms are tiny though. After spending all day outside it was an easy place to find some rest. Awesome views from the 20th floors and higher. Take the airport bus back best 40 min and 140HKD spent.

By , from PA on Mar 29, 2016

4

great weekend!

Everyone

Quiet, clean, and breakfast was amazing! Would stay again for sure

By on Mar 18, 2016