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Baymont Inn & Suites Albany at Albany Mall

2.5 out of 5.0

Recent guest reviews

I start this review by letting everyone that this is not a reflection of the Wyndham Brand. This hotel property from what I learned, was taken under new management. Upon my arrival to the hotel property, the outside was clean and it was well maintained. The check-in process was quick and easy as the staff immediately greeted me and told me what room I was staying in. I was given the keys, and I went to the car to retrieve my things. I open the room door, and the room instantly had a moldy scent to it. Although the air condition was on, there were parts of the room that had not been dusted properly. My wife, who accompanied me later in the morning, she became sick because of the dust in the room. The bed, was a complete disaster due to it not being cleaned. The sheets towards the foot of the bed, had a stain on it. This was reported to the front office, and upon me returning to the room later that evening, it was not changed out. The headboard had spots where it needed to be dusted. The floor looked clean, however, once I walked around, my socks were covered in with a brown residue. The bathroom tub had a extremely slow drainage problem. This means if you were taking a shower, the dirt you were washing off, you were standing in it until you got out of the shower. This was all reported to the front office, and they did not get started on the repairs until we checked out.

I had to check-out in the early morning because i was eaten alive in the bed by fleas that had invaded the room (the room is not allowed to have pets)!!

We arrived very late and were given a handicapped room. I am not sure how these rooms compare to the regular rooms, but this room was VERY small. There were 4 of us, with 4+ suitcases. We had to climb over each other. The beds were also very low to the ground. The air conditioner was on high but could barely be felt. We didn't expect much for the price and the room was clean and beds were fine. Just would have liked a little larger room.

Nice. Clean Hotel.Very friendly staff .Pool area nice and clean. Cozy clean room. Covienant location. Definitely would say again. Staff had excellent customer service skills. I would recommend this hotel to a friend.

my wife an I really enjoyed our stay at the Baymont Inns & Suites the rooms were clean and comfortable the location was very appropriate and close to shopping and dining and most important close to the freeway system which we use frequently

My visit was very pleasant upon checking in to my room. The front desk was very polite & helpful. I was very please to see , that it was the same online as in person. The locations surrounding was very to get to. Yes, Me and daughter would stay again. Thanks, M.O.

If you don't want anything fancy, but want all of your needs met this is the perfect hotel. The beds are comfortable. The rooms keep out the hobos that like to sometimes wander around. It is in an extremely safe area. But, seriously. It serves it's purpose

We were very pleased with our stay at the Baymont. The staff was accommodating and extremely friendly. I enjoyed the breakfast, as everything was individually wrapped instead of all being on one platter for guests to serve themselves. We won't hesitate staying at the Baymont again when staying in the area.

The staff was wonderful and the bedding was new and comfortable. The hotel was bought out and the name changed the day we checked in. We couldn't find it and fortunately had the phone number to find it-it is now Baymont.

The location of the hotel was excellent, central for the driving we had to do, while in Albany. The room was clean and the cleaning staff were efficient. My only problem was the noise from the heat/air conditioner. It was very loud , therefore we could not keep the unit on at night. That night was cold and we had to put on extra clothes to stay warm and to get a good night's sleep. The front desk staff were very friendly and helpful.

Basic hotel, clean, pool, fitness room, free continental breakfast, close to several fast food restaurants and mall. Reasonable price. Would gladly stay there again. Had 15% off [...] code and non smoking king cost me $74.

The hotel was just fine, room was very nice and staff was pleasant but the hotel was almost empty and when we asked for a downstairs room were told that we had already been preassigned to an upstairs room so that we couldn't be changed. We checked in late so I felt certain that they wouldn't fill up that night but we just went upstairs without comment. Would have been more convenient to be downstairs.

I WAS IN TOWN FOR A FAMILY REUNION.THE ROOM WAS VERY NICE.BED WAS VERY COMFORTABLE.

We had a very pleasant short stay at the Jameson Inn in Albany. We were in town for the Albany Nut Roll Bicycle Ride and needed to be as close as possible to Chehaw Wild Animal Park. The Jameson Inn was very convenient. We checked in very late (12:30am), which was not a problem. We had notified the hotel prior to the date of arrival. Our room was very clean and had plenty of space. We didn't require much, as we were only there to sleep and leave again at by 7am. It was very quiet. The only appliances we used were the coffee maker and the air conditioner and they both worked fine. There was a hair dryer available too. No refrigerator in our room. The bathroom was very clean and the shower worked well. We did utilize the WiFi. The hotel was very close to the Albany Mall and there was an Arby's just in front of the Jameson Inn inside the same parking lot. There was a small shopping center on the other side. We would stay at the Jameson Inn again.

The Jameson Inn in Albany is a jewel. Large clean rooms, comfortable beds, and a great staff. There are several quality dining options right around the corner, and fast food is close by. I'd stay there again.

2720 Dawson Rd Albany GA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located 3 mi (4.9 km) from Albany Museum of Art, Baymont Inn & Suites Albany at Albany Mall is within a 10-minute drive of Chehaw Park. This 62-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Theatre Albany and Albany Municipal Auditorium are also a short drive from this Albany hotel.


Dining

Start your day off right with a free continental breakfast, served each morning from 5:30 AM to 9 AM.


Rooms

The 62 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include free newspapers, free local calls, and ironing boards.


Property features

Guests of Baymont Inn & Suites Albany at Albany Mall have access to an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 2 Double Beds, Smoking

Full 2 | Sleeps 5

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 3

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Baymont Inn & Suites Albany at Albany Mall

Everyone (1) Business (3) Couples (6) Family (3) Other (2)
3

homecoming weekend in ga

Everyone

I start this review by letting everyone that this is not a reflection of the Wyndham Brand. This hotel property from what I learned, was taken under new management. Upon my arrival to the hotel property, the outside was clean and it was well maintained. The check-in process was quick and easy as the staff immediately greeted me and told me what room I was staying in. I was given the keys, and I went to the car to retrieve my things. I open the room door, and the room instantly had a moldy scent to it. Although the air condition was on, there were parts of the room that had not been dusted properly. My wife, who accompanied me later in the morning, she became sick because of the dust in the room. The bed, was a complete disaster due to it not being cleaned. The sheets towards the foot of the bed, had a stain on it. This was reported to the front office, and upon me returning to the room later that evening, it was not changed out. The headboard had spots where it needed to be dusted. The floor looked clean, however, once I walked around, my socks were covered in with a brown residue. The bathroom tub had a extremely slow drainage problem. This means if you were taking a shower, the dirt you were washing off, you were standing in it until you got out of the shower. This was all reported to the front office, and they did not get started on the repairs until we checked out.

By , from Orlando, FL on Oct 21, 2017

Review comment responded on Oct 23, 2017

We apologize for the inconvenience you had during your recent stay during Homecoming weekend. Again we are really sorry for not meeting your expectations during your stay!

1

very bad experience with fleas!

BusinessTravelers

I had to check-out in the early morning because i was eaten alive in the bed by fleas that had invaded the room (the room is not allowed to have pets)!!

By on Jul 21, 2015

3

stop on way to orlando

Families

We arrived very late and were given a handicapped room. I am not sure how these rooms compare to the regular rooms, but this room was VERY small. There were 4 of us, with 4+ suitcases. We had to climb over each other. The beds were also very low to the ground. The air conditioner was on high but could barely be felt. We didn't expect much for the price and the room was clean and beds were fine. Just would have liked a little larger room.

By on Jul 18, 2015

5

nice, clean, friendly staff.

Singles

Nice. Clean Hotel.Very friendly staff .Pool area nice and clean. Cozy clean room. Covienant location. Definitely would say again. Staff had excellent customer service skills. I would recommend this hotel to a friend.

By on May 19, 2015

4

hotel review

Couples

my wife an I really enjoyed our stay at the Baymont Inns & Suites the rooms were clean and comfortable the location was very appropriate and close to shopping and dining and most important close to the freeway system which we use frequently

By on Jul 15, 2014

5

moving thru to atlanta

Families

My visit was very pleasant upon checking in to my room. The front desk was very polite & helpful. I was very please to see , that it was the same online as in person. The locations surrounding was very to get to. Yes, Me and daughter would stay again. Thanks, M.O.

By on Apr 2, 2014

3

perfect for a quick stay

Couples

If you don't want anything fancy, but want all of your needs met this is the perfect hotel. The beds are comfortable. The rooms keep out the hobos that like to sometimes wander around. It is in an extremely safe area. But, seriously. It serves it's purpose

By on Mar 18, 2014

4

business

Couples

We were very pleased with our stay at the Baymont. The staff was accommodating and extremely friendly. I enjoyed the breakfast, as everything was individually wrapped instead of all being on one platter for guests to serve themselves. We won't hesitate staying at the Baymont again when staying in the area.

By on Apr 12, 2013

3

friendly staff!

Couples

The staff was wonderful and the bedding was new and comfortable. The hotel was bought out and the name changed the day we checked in. We couldn't find it and fortunately had the phone number to find it-it is now Baymont.

By on Dec 7, 2012

5

great location, room and staff

Families

The location of the hotel was excellent, central for the driving we had to do, while in Albany. The room was clean and the cleaning staff were efficient. My only problem was the noise from the heat/air conditioner. It was very loud , therefore we could not keep the unit on at night. That night was cold and we had to put on extra clothes to stay warm and to get a good night's sleep. The front desk staff were very friendly and helpful.

By on Nov 29, 2012