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Recent guest reviews

Our room should not have been considered "ready". No soap or other toiletries; 1/8 roll toilet paper; two towels for a room that accommodates at least four; two coffee mugs, one of which was dirty; dusty and dirty coffee maker; no light bulb for the lamp that's the only light source for the living room area; no iron and ironing board. After requesting an iron and ironing board, just the ironing board was brought to the room. It was like that for our three night stay. Find someplace else.

Clean, big condo-like rooms for a good price. No airport shuttle “at night” - which meant “when it is dark.” Pretty early in the fall and winter.

Close to airport, lovely suite like accommodations on a very nice piece of property. Inexpensive guest laundry, friendly, helpful staff. Breakfast was okay.

I liked the convenience to the airport but didn't like having to go up stairs with my luggage.

They claim to have a shuttle, called 5 times and then waited well over an hour for them to show up. While the staff apologized for the inconvenience they really did not mean it. Since I had an early flight I needed to get a cab, front desk said the would have one waiting for me at 4:15 AM, morning came and no cab, had to call one ad was lucky to make my flight. Will never stay there again, should get a 1 0r 2 out of a 10 for customer service, very poor job

Very clean and nice room. Great central location to where I was scheduled to go

Good location and friendly staff. I do recommend this location.

We arrived and are room had trash from another guest in it and beds were not changed so we slept on floor front desk girls were very accommodating and understanding of my frustrations.

Unique setting but no cold water from sinks in bathroom or kitchen

The room was generous size, happy hour from 6-7:30 was a nice touch. The breakfast had plenty to offer. The bad: The room itself has stains in the carpet, it needed to be painted, the tub surround was falling off the wall. There was airport noise and the building exteriors needed some love. Lots of cob webs outside and the landscaping around the buildings needed attention.

I had no idea what to expect but was plesantly surprised with the entire encounter. Room was clean, staff was pleasant. Would def stay again.

The room was A nice space especially if he would be staying more than one day

Didn't like that we walked into a dirty room at check-in, but they gave us a new room & the pool was nice

this property truly made this a home away from home and took the stress out of traveling

Passing through and had to stop for the night in Albany. Hotel was a little away from town near the airport but we were pleased with our stay there.

Staff were super friendly and helpful. Unfortunately the free airport shuttle (part of the reason I booked this hotel) was out of order on my travel dates and getting a cab at the airport was a hassle. Uber was much more efficient on my way back to the airport, but still a hassle as now I have to wait for the hotel to reimburse my cab/uber charges in place of the free shuttle. The room itself was great and more than I expected for the price. Spacious and reasonably clean. The place was quiet and definitely a good choice for my needs (stopover night between flights). Breakfast was also good with hot and cold options. Things I would have liked that were not available: a safe in the room, coffee in the breakfast room (weird!), a foldout stand to put my suitcase on (there was loads of room to upack, but staying for just one night I wanted to live out of my suitcase and had to do this from the floor). All said, the price was great, and it delivered very well for that price point. Staff get a 10/10!

Residence Inn Drive Latham NY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within 2 miles (3 km) of Lions Park, Albany Airport Inn and Suites is within 3 miles (5 km) of Albany County Hockey Facility. This 112-room, 3-star hotel has free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

All 112 accommodations afford space to spread out with living rooms and dining areas. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.


Property features

At Albany Airport Inn and Suites, guests have access to a 24-hour fitness center, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, a computer station, and a terrace.

Room options

2 Bedroom Suite

2 Queen Beds and 1 Queen Sofa Bed | Sleeps 6

Bi Level Loft Suite

2 Queen Beds and 1 Queen Sofa Bed | Sleeps 6

One Bedroom Suite

2 Queen Beds and 1 Queen Sofa Bed | Sleeps 6

Fireplace Studio Suite

1 Queen Bed and 1 Queen Sofa Bed | Sleeps 5

Guest reviews for Albany Airport Inn and Suites

Everyone (19) Couples (3) Family (28)
4
Everyone

By on Dec 9, 2019

Review comment responded on Dec 19, 2019

We are glad to hear you enjoyed your stay!

2
Family Family

Our room should not have been considered "ready". No soap or other toiletries; 1/8 roll toilet paper; two towels for a room that accommodates at least four; two coffee mugs, one of which was dirty; dusty and dirty coffee maker; no light bulb for the lamp that's the only light source for the living room area; no iron and ironing board. After requesting an iron and ironing board, just the ironing board was brought to the room. It was like that for our three night stay. Find someplace else.

By on Dec 1, 2019

Review comment responded on Dec 27, 2019

We apologize about the experience you've had here during your stay and appreciate the feedback. We are working on fixing our mistakes to make our establishment a better place.

5
Everyone

Clean, big condo-like rooms for a good price. No airport shuttle “at night” - which meant “when it is dark.” Pretty early in the fall and winter.

By on Oct 27, 2019

Review comment responded on Oct 28, 2019

Hello! Thank you so much for staying with us and providing feedback! We are so glad you enjoyed your stay with us! Our airport shuttle hours are 7am to 11pm.

5
Everyone

By on Oct 21, 2019

Review comment responded on Oct 24, 2019

Hello! Thank you so much for staying with us and providing feedback! Please come again!

5
Everyone

Close to airport, lovely suite like accommodations on a very nice piece of property. Inexpensive guest laundry, friendly, helpful staff. Breakfast was okay.

By on Oct 16, 2019

Review comment responded on Oct 16, 2019

Hello! Thank you so much for staying with us! We are glad you enjoyed your stay! We appreciate your feedback!

5
Everyone

By on Oct 8, 2019

Review comment responded on Oct 9, 2019

Hello! Thank you so much for staying and providing feedback! We are so glad you enjoyed your stay and we hope to see you again!

4
Family

I liked the convenience to the airport but didn't like having to go up stairs with my luggage.

By on Oct 2, 2019

Review comment responded on Oct 3, 2019

Hi there! Thank you so much for staying with us! We would be glad to change rooms to the ground floor if available. We are so sorry for your experience with us. Thank you for providing feedback!

2
Family

They claim to have a shuttle, called 5 times and then waited well over an hour for them to show up. While the staff apologized for the inconvenience they really did not mean it. Since I had an early flight I needed to get a cab, front desk said the would have one waiting for me at 4:15 AM, morning came and no cab, had to call one ad was lucky to make my flight. Will never stay there again, should get a 1 0r 2 out of a 10 for customer service, very poor job

By on Sep 24, 2019

Review comment responded on Sep 25, 2019

Hello! We apologize your scheduled taxi driver did not show on time! As a courtesy, we do contact third-party taxis for guests and these are confirmed by the company when called. We also have Uber and Lyft in the area as other alternatives. We do appreciate your feedback!

4
Everyone

By on Sep 22, 2019

Review comment responded on Sep 23, 2019

Thank you so much for staying with us! We appreciate your feedback!

5
Everyone

Very clean and nice room. Great central location to where I was scheduled to go

By , from Harlingen, TX on Sep 12, 2019

Review comment responded on Sep 13, 2019

Hello Hector! We are so glad you enjoyed your stay and our location! Thank you so much for staying with us and providing feedback!

Albany Airport Inn and Suites

1 Residence Inn Drive, Latham, NY 12110
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