The room was not clean. The chairs were stained with dirt. (They need to buy new chairs and get a bigger table.) We had to put towels on the chairs so we can use them.
The bathroom was not clean. We had to clean it so we can use it (At least they left clean towels.)
The electric stove burners were not properly mounted on the stove. We had to remount them properly in order to use the stove.
The door jamb was broken and the front kitchen light was burned out. (At least the lady came and fixed those things.) -- After the repairs, the door is still hard to close and lock.
When you scan the key card to open the door, the door would re-lock itself too quickly, if you are not quick enough to move the handle. (They should put at least a 5 second time delay from the time the card is swiped so we have time to open it before it locks again.)
We asked for a another room that was clean and in good working order. The person on duty said their cleaning people left early and they cannot get us another room.
In summary, the cleaners need to learn how to properly clean the rooms and CHECK everything in the room and make sure everything is in good order before making the room available. (It seems apparent that the hotel manager is not doing his job in checking their work.)
If this room was not a Hotels.com "free night" room, we would have asked the manager to refund our money.