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Quality Inn & Suites

2.5 out of 5.0

Recent guest reviews

Queen sizes extra firm and thick foam matress beds. Newly remodeled. This was a very nice inexpensive place to stay. Nice pool. Good breakfast.

This hotel was close to white sands and was Awesome !!!! The staff here was great, hats off to you all.

Leary of the room's true cleanliness, but staff was very nice. Fine for one night's stay.

I was extremely disappointed with Quality Inn hotel in NM. I was locked out of my room & so was my sister, who was in a different room @ the same hotel. We came in late on the second nite, we were there & didn't appreciate having to go downstairs to speak with staff so they could issue us new room key cards. Then to find out my room hadn't been cleaned. The sink was dirty, the faucet was water spotted & the mirror was also water spotted & my bed wasn't made. The over-head light & one of the lamps wasn't working. There was a small spot on bathroom wall that looked like blood & it was never cleaned while I stayed there! I don't think I ever want to go to any of the Quality Inn hotels. I pre-paid my room & I never thought I would receive such horrible service from Quality Inn hotel! I will never recommend Quality Inn to my relatives, friends nor acquaintances.

what a nice place, drove 660 miles for our first stop on way to Tucson az. clean room, shower great, bed soft, breakfast good, staff so nice. Book this one now

It was clean, in great location and most of all the staff was the best, made us feel right at home and provided all travel information that we need to enjoy our stay.

We needed a place to crash before visiting White Sands and this place was a good choice. It's an easy 15 minute drive from White Sands and the free hot breakfast was a great way to start the day. There were also a lot of places close by for dining.

Our room was clean and close to highway so that was convenient. But the breakfast lady ruined our trip. She had a tip plate prominently displayed which is the first time ever seen that at a hotel for an hourly employee. She was rude to my husband. When someone came in she would follow them and stand next to them and monitor everything they took. Then when my husband went back to the buffet to fix me a plate (he's a morning person and I'm not and he always brings me breakfast in bed, it's a romantic gesture that is a ritual of ours when we travel) she asked him if he was going to eat a second plate and he told her no he was bringing it to me. She made him put it back and said I had to come down there to eat that people had been stealing. He tried to show her our room paperwork but she was having none of it. We have never encountered anything like this. By then it was too late to jump up, shower, and go eat breakfast, plus I wouldn't have gone to eat by myself without him anyway because I'm sure she wouldn't have let him come back in lest he eat more than was allotted! So no breakfast for me that day! Thanks for ruining a precious ritual and memory.

The room stunk, literally. It smelled like they had tried to cover up smoking odors by using some deodorizer. And it was a nonsmoking room. All of our clothes smelled like it. Today a hotel needs good internet service. Service was slow to non existant. A not so pleasant stay. A waste of money to stay here.

it was good everything food in morning fresh and for dining out most within walking distance

The rooms were very clean, breakfast was great. I have only two complaints. I booked a room for some friends and after the first night when we returned after a day in Ruidoso, housekeeping had removed the dirty towels but did not clean the bathroom or put in clean towels. Second, the exercise room could use some maintenence. Only the treadmill worked. The seat on the stationary bike was on crooked and the cables on the weight center were broken leaving it unusable.

We were in Alamogordo visiting family. We slept in the room but we weren't there for extended periods of time. The room was sufficient, clean and the location was convenient. This room was fine for our needs, but definitely not fancy. The free breakfast was plentiful and varied. The staff was friendly. We would stay there again. It is a motel. Stairs, no elevators.

Imagine my surprise, followed quickly by anger, when the clerk told me I could have saved SEVENTEEN BUCKS per night by booking directly with the hotel. [...]

It was reasonable and confort hotel.

I was at this hotel just for the night. Nothing great about it. It could have been neater.

Fantastic. Great service. Wonderful full service breakfast!

We did like the outside entrance to our room. It was very clean--good internet access. Considerate cleaning help when we had a problem. Good breakfast. Very good location for our trip to White Sands. Check in attendant was a little curt(but she was very busy).

1020 S White Sands Blvd Alamogordo NM

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within 2 miles (3 km) of Flickinger Center for Performing Arts, Quality Inn & Suites is within 3 miles (5 km) of Toy Train Depot. This 90-room motel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. New Mexico State University Alamogordo and New Mexico Museum of Space History are also within a 15-minute drive.


Dining

Free hot/cold buffet breakfast is included with your stay.


Rooms

All 90 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Free local calls, hair dryers, and ironing boards are also standard.


Property features

At Quality Inn & Suites, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff can assist with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed with Sofabed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Quality Inn & Suites

Everyone (2) Couples (6) Business (1) Students (1) Family (6) Other (1)
5

great beds.good sleep.

Everyone

Queen sizes extra firm and thick foam matress beds. Newly remodeled. This was a very nice inexpensive place to stay. Nice pool. Good breakfast.

By , from Texas on Jul 10, 2016

4

vacation

Students

This hotel was close to white sands and was Awesome !!!! The staff here was great, hats off to you all.

By on May 9, 2016

3

nice view

Everyone

Leary of the room's true cleanliness, but staff was very nice. Fine for one night's stay.

By on Mar 31, 2016

2

visiting relatives -quality inn hotel, alamogordo nm

Families

I was extremely disappointed with Quality Inn hotel in NM. I was locked out of my room & so was my sister, who was in a different room @ the same hotel. We came in late on the second nite, we were there & didn't appreciate having to go downstairs to speak with staff so they could issue us new room key cards. Then to find out my room hadn't been cleaned. The sink was dirty, the faucet was water spotted & the mirror was also water spotted & my bed wasn't made. The over-head light & one of the lamps wasn't working. There was a small spot on bathroom wall that looked like blood & it was never cleaned while I stayed there! I don't think I ever want to go to any of the Quality Inn hotels. I pre-paid my room & I never thought I would receive such horrible service from Quality Inn hotel! I will never recommend Quality Inn to my relatives, friends nor acquaintances.

By on Sep 2, 2015

5

best rest

Couples

what a nice place, drove 660 miles for our first stop on way to Tucson az. clean room, shower great, bed soft, breakfast good, staff so nice. Book this one now

By on Aug 28, 2015

5

best quality inns we have stayed at

Families

It was clean, in great location and most of all the staff was the best, made us feel right at home and provided all travel information that we need to enjoy our stay.

By on May 5, 2015

4

nice place to crash

Couples

We needed a place to crash before visiting White Sands and this place was a good choice. It's an easy 15 minute drive from White Sands and the free hot breakfast was a great way to start the day. There were also a lot of places close by for dining.

By on Jan 5, 2015

1

breakfast lady rude!

Couples

Our room was clean and close to highway so that was convenient. But the breakfast lady ruined our trip. She had a tip plate prominently displayed which is the first time ever seen that at a hotel for an hourly employee. She was rude to my husband. When someone came in she would follow them and stand next to them and monitor everything they took. Then when my husband went back to the buffet to fix me a plate (he's a morning person and I'm not and he always brings me breakfast in bed, it's a romantic gesture that is a ritual of ours when we travel) she asked him if he was going to eat a second plate and he told her no he was bringing it to me. She made him put it back and said I had to come down there to eat that people had been stealing. He tried to show her our room paperwork but she was having none of it. We have never encountered anything like this. By then it was too late to jump up, shower, and go eat breakfast, plus I wouldn't have gone to eat by myself without him anyway because I'm sure she wouldn't have let him come back in lest he eat more than was allotted! So no breakfast for me that day! Thanks for ruining a precious ritual and memory.

By on Jul 13, 2014

2

nothing quality

BusinessTravelers

The room stunk, literally. It smelled like they had tried to cover up smoking odors by using some deodorizer. And it was a nonsmoking room. All of our clothes smelled like it. Today a hotel needs good internet service. Service was slow to non existant. A not so pleasant stay. A waste of money to stay here.

By on Apr 7, 2014

4

great place

Singles

it was good everything food in morning fresh and for dining out most within walking distance

By on Aug 8, 2013