Amman Airport Hotel4.0 out of 5.0
Recent guest reviews
cons: maintenance not kept up in the building; elevator buttons don't always open door or move the elevator on the 1st try; dining facilities are less than adequate; not much variety in food; a 4.99% charge is automatically added to all purchases (gift shop, etc) inn addition to the TWO taxes already required; no iron or ironing board in rooms; can hear people in hallways; pros: shuttle service is convenient; and free to guests of hotel; amenitiies such as soaps, etc. are nice;
despite the proximity of the hotel to the airport, this hotel is very quiet, very comfortable, clean, great food and venue to invite guests and conferences. The events manager [Mr Zakariah] was fantastic, helpful, professional and prompt and this approach was reflected in the culture of the hotel. Nice food and great restaurant
Great location, the hotel was located very close to the airport and the airport pick up shuttle was very useful as I was traveling with 1 year old baby with luggages. Recommended for travellers really looking for a quick comfort a rest after a long journey!
Horrible Horrible Staff and Hotel , so we went to use the pool and my 7 year old son has celiac disease and i have with me all the papers from the doctor just incase any trouble with the food cause i carry my sons food with me . so on the security door i was telling the lady that my son has celiac he is not allowed to eat anything or he will be harmed .. so this lady started yelling in front of my son saying (allergy no allergy food or no food this food is not allowed to come in).. when i saw my sons look with the disappointment and the shock i can't tell how I felt how can someone be so Nasty Rude to this extend !! anyways i went to the reception i asked for the manager they followed me inside i explained to the receptionist he goes i can order healthy food for you i am like he doesn't eat anything !not that this lady stopped talking or yelling all the time in the background she kept saying nothing is coming in nothing and i am searching all your bags on and on >>>>> long story short had to wait for like half an hour for the manager but he was praying so no one came and we decided that we need to go somewhere else cause what type of hotel is this!! i promise you zero education or knowledge of hotel or how to talk to guest or treat them not even a smile u feel your going to visit someone in prison !!!
The convenience of this hotel is in its proximity to Amman International Airport and in the fact that it offers a free shuttle service to and from the airport every 10 minutes or so. The hotel itself is showing its age and the room service is below what you'd expect. It's ok for a night's stopover like I did but I wouldn't recommend it to a friend for anything more than that, unfortunately. The staff are friendly and helpful, but that's about it. There didn't seem to be any restaurant within walking distance.
Stayed in the hotel prior to travelling back to the UK. Hotel was expensive for what is is, presumably its locality comes at a premium. Food was average, early breakfast box was not nice. That said I was in the airport within 10 minutes thanks to the free shuttle
This is hardly a motel! We had an over night 8 hrs connecting flight so preferred to rest in a hotel nearby the airport not to waste time commuting. This was the only one nearby the Amman Airport and it has fair rating on TripAdvisor!! Started with staff who doesn't even have the first simple rule in hospitality, a smile! We are a family with one 13 yrs old son, so we booked a double bedroom and the website stated an extra bed charge of 14.95USD however at the reception they charged us 48USD for the extra person and to give us an extra same room bed. We went into the room which seemed very basic.. then we were surprised that they sent us a mattress and claimed they had no beds. So one of us is supposed to sleep on the floor over only a mattress. After several calls with the reception they offered a triple room but asked us to have a look at it first befell we move.. may be this is the only thing they did right.. to ask us to check it first as it turned out to be a little stinky room that doesn't qualify for a basic notion, so we have up and used the matresss.. So we wasted around 90mins out of our rest time and ended up with one of us sleeping on the floor! It started to get even worse when we stared using the so called bathroom.. the the sink is completely blocked, the toilet flush is not working, and u can notice basic hygiene issues.. Net net .. we were charged over 200ISD for a horrible experience.
I stayed here on an 8 hour layover...it was marketed as free for layovers over 8 hours on Royal Jordanian...however that's not the case if you're traveling within the Middle East. I didn't care, as 8 hours in the airport lounge wasn't going to work. So, I paid about 150 USD for 5 hours of bed sleep. The place was fine but does have a lockdown/prison feel as you can't really leave the hotel. This makes perfect sense as you don't need a visa to stay only in the hotel, but it is still a bit awkward. Room-wise, nothing impressive. A tad dated and the bathroom seemed a little dingy. Again, perfectly fine for a layover sleep though.
Yes, they're a bit pricey. But what airport hotel isn't? You're paying for proximity to the airport, and that means stiff competition--and in this case, no competition. The Amman Airport Hotel is about a 5-minute shuttle drive from the airport. You have to pass a guard booth and barrier to get into the parking area, and then walk through a metal detector and pass your luggage through an x-ray machine--though I doubt the guys who operate it are sufficiently trained to detect anything cleverly concealed, and the person who passed me through only gave the screen a cursory glance. So it's probably more show than substance. Once inside you have relatively few options: hang out in your room, sit in the lobby and be constantly pestered by employees suspicious that you're there, or walk through the cramped gift shop. The breakfast is truly excellent, including a made-to-order omelet bar. And it is supervised by a very conscientious woman who aims to please. The only time I ate dinner there it was a buffet that wasn't very good. They're both expensive, but the breakfast is well worth it. The rooms are relatively spacious, though the paint is peeling in spots and the carpet is worn. Rooms have a decent desk and a large TV (though with little to watch). I've stayed here several different times, and the biggest drawback to the hotel in my opinion are the beds--they are ROCK hard. Literally. The hotel does provide the usual bathroom amenities, the bathroom is large, and the lobby and breakfast room are nicely furnished. There is a small cafe and a small--but hugely overpriced--gift shop. And the desk clerks generally are polite and speak excellent English; the restaurant staff, not so much. The desk staff is also very professional and competent, both on the phone when making reservations and when dealing with in-hotel requests. One word of advice: when you check in/out, ask to pay in Jordanian dollars not in US dollars. If you pay in foreign currency they will charge you an exorbitant exchange commission--without telling you they will--whereas if you pay in JD then your CC will probably just convert the amount without charge. All in all, I think it is a pretty good hotel.
I stayed here for one night after our flight arrived late into Amman. It seemed to be the only option in the area. The shuttle bus to and from the airport was regular, the staff were friendly, the rooms were clean, the breakfast was good. The reason for the 3 star rating is the cost - it was almost £150 (including taxes) which felt overly expensive. The advantage of having a monopoly in the area!
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located 1.1 mi (1.7 km) from Qasr al-Qastal, Amman Airport Hotel is within a 15-minute drive of Qasr Al-Mshatta. This 304-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking. It's near the airport and also within a 15-minute drive of Amman Waves.
Free continental breakfast is served each morning from 6 AM to 10:30 AM. Enjoy dining at the hotel's 2 onsite restaurants: Mosaic Restaurant specializes in international cuisine and serves breakfast, lunch, and dinner; La Terrace offers relaxing pool views. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or 2 coffee shops/cafés.
The 304 soundproofed rooms feature kitchenettes. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, free bottled water, and safes are also standard.
Amman Airport Hotel features an outdoor pool, a children's pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle for a fee (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include an outdoor tennis court, free WiFi in public areas, and 3 meeting rooms.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 559 reviews