Comfort Hotel Bourg En Bresse0.0 out of 5.0
Recent guest reviews
Dirt cheap, service non-existent, as can be expected for the price. What's worse, though, is a bathroom, distinctly uncomfortable in its un-cleanliness, never mind that the available space barely allows entering into the shower stall. I won't be back.
We had to cancel the reservation of one of several double rooms but were charged for it anyway, as well as for 2 breakfasts which we never took. The evening meal was mediocre, the service very slow and we were made to believe that drinks were included when, in fact, we were charged a flat fee of 4.50 Euros - a stiff price for a small bottle of water! The breakfast was the bare minimum and no black tea-bags. The price for a double room outside the door was 60 Euros but once inside it turned out to be 68 Euros, an increase of 13,5 %! Conclusion: Bad management, dishonesty and poor quality - to be avoided.
For the past couple of years, I have been stopping in this “Comfort” hotel in the outskirts of Bourg-en-Bresse for one night during the summer, when I drive from Paris to Annecy in order to spend a few days with my younger son, who is a tenor in Switzerland but lives on the French side of the border where life is cheaper. This hotel has a very good deal at 71 Euros for bed and breakfast plus dinner, which is very cheap for France. Unfortunately, they have a very dishonest cancellation policy, like more and more hotels are doing now because people accept it, and they want you to CANCEL your reservation ONE DAY BEFORE ARRIVAL or you lose your money! Very dishonest indeed, because every time my flight has been cancelled (which has happened three times in the past two years: AA 63 of May 8, 2010 between Paris and Miami because of the ashes from the Icelandic volcano + AA 995 of November 10, 2010 from Miami to Sao Paulo due to mechanical problems and AA 984 of November 26, 2011 from Montevideo to Miami because of ashes from a Chilean volcano this time!) it has NOT been cancelled 24 hours before, but at the very last minute! My American Airlines flight 63 from Paris to Miami on May 8, 2010 was even cancelled after I had been sitting on my usual bulkhead seat 2A during four hours! Needless to say that I never got a penny from the airline for the inconvenience! Had I been holding a reservation from one of those dishonest hotels (let’s not fear to use the right word) I would have lost my money. This is why I usually reserve an Ibis hotel the first night when I arrive by plane because they have an honest cancellation policy: by 6 or even 7 pm the day of arrival and sometimes on a courtesy hold without credit card. Therefore, I always pay with points (12,000) from my Choice Privileges account, which is the very best hotel program of all, including the Holiday Inn, Best Western and Starwood Hotels (Sheraton, etc.). This way, if something happens and I cannot cancel my reservation one day before arrival, I lose 12,000 points but no money because, unlike the Sheraton of Montevideo, where you lose $250 even if you reserve with points, Choice Hotels do NOT request a credit card for an award night and you only lose your points, which is better than losing $250 at the Sheraton! Last July 28, 2011, I got room 215 at this low end Comfort hotel for 12,000 points, which is outrageously high compared to the 8,000 points that I paid at the Quality Suites Bibliothèque François Mitterrand in Paris Rue de Tolbiac last December 2011 and also last week, when I returned for FIU Spring break 2012. Room 215 is on the second floor French standard, which means THIRD FLOOR WITHOUT ELEVATOR in the US. A window opens over the parking lot and the room itself is reasonably small by US standards. It has a queen bed (not very frequent in France) and a small shower and toilet. BUT it has NO AC and NOT EVEN A FAN. So if you go in the summer, you better bring your battery pocket fan with you! If you don’t want to have dinner in the premises, you will have to take your car to go downtown Bourg-en-Bresse, where you will have several good restaurants, especially around the “Eglise de Brou”. You can read my review of an outstanding restaurant for lunch over there called LA TABLE RONDE, which I already posted in Trip Advisor. And be prepared to leave this “Comfort” hotel BEFORE 11 AM, EVEN IF, LIKE ME, YOU ARE A PLATINUM member of Choice Hotels. Most hotels will give you a complimentary late check out until 2 or 3 pm (4 pm at the Sheraton Montevideo) if you are a Gold or Platinum member but not this one! At 11 am sharp they were calling me and the maids were waiting to do the room. ALLEZ, OUSTE! DEHORS!
Very easy to find from the motorway, the room was clean and staff very nice and helpfull. The 3 person bedroom vas just a litle bit small. Breakfast a little bit expensive but compensated by not making the kid pay.. The only problem was talking in French. The man spoke no English, but somehow with the help of both could understand eachother. There is no elevator, but we the room was at the first floor,
Visited this hotel as a stop over on our journey and found it to be good value. We had a very pleasant welcome and good service throughout. The room was clean and had all expected ammenities, maybe it needed a little updating. The food was very good value too, athough there was only one choice of main course in the evening. The buffet breakfast offered all the usual options which were fresh and tasty. It's location was an industrial area. This was not a problem for us. There were other hotels in the vicinity.
Nous avons passé une nuit en famille et sommes très satisfaits de cet établissement. L'accueil très sympathique, la propreté de l'ensemble, l'équipement de la chambre ont concouru au bon déroulement de notre court séjour. Agréable surprise: bouilloire, café, thé, gâteaux, eau minérale nous attendaient dans chacune des chambres. Enfin, mention spéciale pour le petit déjeuner très copieux et varié. Si je devais revenir à Bourg en Bresse, je sais où je passerais la nuit.
À souligner le bon accueil et la gentillesse du personnel. Hôtel bien tenu, est situé dans une zone commerciale mais le soir très calme . La chambre est petite mais propre. À noter un plateau de thé et café déposé sur le lit à notre arrivée.
Accueil très bien. Chambre calme et propre.un petit plateau dans la chambre avec café thé gâteau et eau. Un lit parfait . Petit déjeuner buffet avec tout ce qu'il faut ! juste le café très fort pas aimer mais c'est une question de goût !
Nous nous sommes arrêtés en famille sur le retour de vacances, hôtel confortable mais un peu chaud en été, même si la salle d'en bas permet de se rafraichir, un petit investissement en climatisation ne serait pas du luxe je pense. Tout le personnel est très gentil et accueillant.
Chambre correct manque la climatisation Literie très bien Salle d'eau très bien douche et wc Petit plateau avec sachet de thé avec un petit gâteau et bouloir électrique Le petit déjeuner très varier yaourt viennoiserie chocolat café etc ...
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within 2 miles (3 km) of Bourg-en-Bresse Cathedral, Comfort Hotel Bourg En Bresse is within 3 miles (5 km) of Brou Cathedral. This 40-room hotel has conveniences like a restaurant, free in-room WiFi, and free self parking. Also near this Viriat hotel are Apothicairerie de Bourg-en-Bresse and Ainterexpo.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served each morning for a fee.
The 40 rooms have desks. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries.
At Comfort Hotel Bourg En Bresse, guests have access to free WiFi in public areas, a meeting room, and free newspapers. You can take advantage of free parking if you drive. The front desk has multilingual staff that can answer questions about the accommodations, services, and more.
Reviews from Trip Advisor
20% of guests recommend this hotelTotal of 32 reviews