There were kuterally dozens of roaches in my room. I checked out early. Told the front desk guy. I have videoes and photos as evidence. They didnt care. I want my money back. This is crazy.
Good
The front desk personal wasn't very friendly. She barely spoke to me. The price was reasonable but I am not so happy about the cleanliness of the place.
toilet dirty, sink clogged, bed linen stained,
Close to restaurants
Very fast check-in, staff was friendly, room was clean and had a pleasant presentation. Room doors are outside, but it was very quiet... Felt like we were the only ones in the hotel.
Overall, I had a nice stay. The bed was comfortable, the room large. The TV guide was not visible and could not find it the first night I was there. The second night I asked the front desk clerk. He said it was on the pizza menu. Not a good place to put a TV guide. Had I not asked I never would have found it. I would stay here again.
I didn't like the fact that they're renovating and nothing but construction sounds from 9a.-7p. Completely, ruined my birthday weekend of meditation and reflection
Pool lobby needs to be cleaned a little better. The room was great very clean.
Surprisingly decent room for the price, with coffee. The pool was exceptional (for the price). Comfortable beds and the room was kept clean. The only complaint was the carpet in the room was very dingy. Bring slippers and you’ll be OK>. :)
The housekeeping service wasn't that good. I stayed for a whole week and they were coming at different times each day.
Nice hotel for what I was looking for, and the prices fit perfectly.
All we needed. Clean & comfy. Close to all the good hangouts within walking distance.
pool didn't open early enough for us to use before our class!
This was a nice place to stay while attending a conference. I didn't spend loads of time at the hotel, but was there long enough to see people with pets, rooms for smokers, and just welcoming environment to all. The staff was very friendly and helpful. Breakfast wasn't extravagant but everything you need for a nice breakfast is available. This isn't the nicest place you'll ever stay in, hence the 4 stars, but if you need a good little hotel to stay at while you're on business or traveling then I would recommend. It's surrounded by good places to eat.
Located 1 mi (1.6 km) from Addison Circle Park, Red Roof Inn PLUS+ Dallas – Addison is within a 10-minute drive of Galleria Dallas. Each of the 107 rooms at this hotel includes a refrigerator, a microwave, and a coffee maker.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Red Roof Inn PLUS+ Dallas – Addison features free WiFi in public areas, a business center, and a seasonal outdoor pool. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area, laundry facilities, and a TV in a common area.
There were kuterally dozens of roaches in my room. I checked out early. Told the front desk guy. I have videoes and photos as evidence. They didnt care. I want my money back. This is crazy.
Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations and was dirty, I will be sure to send this information to our housekeeping director. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,Hotel Manager
Good
Thank you for staying with us,we appreciate your feedback!
The front desk personal wasn't very friendly. She barely spoke to me. The price was reasonable but I am not so happy about the cleanliness of the place.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know!
toilet dirty, sink clogged, bed linen stained,
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know!
Close to restaurants
Thank you for staying with us.We appriciated your feedback !
We are so sorry to hear that your stay with us was less than ideal. Please reach out to us directly .We would love to hear your feedback and improve upon items you felt we dropped the ball on
Very fast check-in, staff was friendly, room was clean and had a pleasant presentation. Room doors are outside, but it was very quiet... Felt like we were the only ones in the hotel.
Thank you for the kind words. We are so glad to hear that you stay with us was ideal and met all your needs. We hope to see you back soon
Overall, I had a nice stay. The bed was comfortable, the room large. The TV guide was not visible and could not find it the first night I was there. The second night I asked the front desk clerk. He said it was on the pizza menu. Not a good place to put a TV guide. Had I not asked I never would have found it. I would stay here again.
We appreciate your feedback on the Red Roof Inn & Suites Addison, TX. As we are always looking to improve upon the customer experience. I will be sure to pass along your comments to our Housekeeping team regarding the use of the cleaning products. We are trying our best to bring new changes in the TV guide. I will be sure to pass along your comments for future updates and hope that if your travels bring you back into the Addison area, you will consider the Red Roof Inn & Suites.
I didn't like the fact that they're renovating and nothing but construction sounds from 9a.-7p. Completely, ruined my birthday weekend of meditation and reflection
Thank you for your recent review of the Red Roof Inn & Suites Addison. I am so sorry the inconvenience you had to face during your birthday weekend. As you know our hotel is in a transitional phase and will eventually convert over to Red Roof Plus. In a few months, everything in the guest rooms will be completely updated from the mattresses, wood floor, furniture, lighting, etc. We hope you will give Red Roof another opportunity to serve you better on your next stay. We look forward to your next visit!
Thank you for the review. I am sorry for the inconvenience you had at the hotel.