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Recent guest reviews

I Love a Hot breakfast, same thing everyday but I didn’t mind. The toilet in the room took several flushes to clear, bathroom smelled like a nursing home, walls in the room thin and you can hear every time someone walked down the hallway. I thought someone was trying to break in my room but realized it was the vibration from the hall. Shower had no door so the floor will get wet. McDonald’s is across the street👍. Plenty of outlets! Refrigerator in the room, just missing a microwave. Decent gym and Starbucks inside hotel. Great location near 2 convenient stores, subway restaurant, dominos pizza, cafe, walking distance to train station and a bus stops in front of hotel. Also close to a Mall.

A bit far out. But clean and contemporary. Friendly staff

4 Portal Way London England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Rooftop terrace

Located in Acton, Holiday Inn London - West, an IHG Hotel is 2.7 mi (4.3 km) from Westfield London Shopping Centre and within a 10-minute drive of other popular attractions like Portobello Road Market. This 4-star hotel welcomes guests with 225 rooms and conveniences like free in-room WiFi, a gym, and a rooftop terrace.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.


Rooms

Guests can expect free WiFi and flat-screen TVs with digital channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are also standard.


Property features

At Holiday Inn London - West, an IHG Hotel, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Self parking is available for GBP 18 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Standard Room, 1 Double Bed with Sofa bed

1 Double Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 Double Bed

1 Double Bed | Sleeps 2

Premium Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Premium Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn London - West, an IHG Hotel

Everyone (1) Family (1)
4
Everyone

By on Jun 23, 2023

Review comment responded on Jul 31, 2023

Dear Bruce,Thank you for the time to provide scores for our hotel. We appreciate your support and hope to see you again in the future. Warmest regards,Warner BumatayFront Office Manager

4
Friends

I Love a Hot breakfast, same thing everyday but I didn’t mind. The toilet in the room took several flushes to clear, bathroom smelled like a nursing home, walls in the room thin and you can hear every time someone walked down the hallway. I thought someone was trying to break in my room but realized it was the vibration from the hall. Shower had no door so the floor will get wet. McDonald’s is across the street👍. Plenty of outlets! Refrigerator in the room, just missing a microwave. Decent gym and Starbucks inside hotel. Great location near 2 convenient stores, subway restaurant, dominos pizza, cafe, walking distance to train station and a bus stops in front of hotel. Also close to a Mall.

By on May 23, 2022

Review comment responded on Jun 14, 2022

Dear Shantee, Thank you for choosing to stay with us and for your detailed feedback. I am happy that you enjoyed your room's facilities, our gym and the hotel's location. Please accept my apologies for the shortfalls during your stay, rest assured that your feedback has been shared with our head of departments to follow up. We really appreciate our guest's comments and we can always improve our services and product. We hope to have the pleasure of welcoming you back soon. Regards,

4
Family

A bit far out. But clean and contemporary. Friendly staff

By on Mar 28, 2019

Review comment responded on Mar 29, 2019

Good afternoon, Thank you very much for taking the time to provide feedback for our hotel. I'm delighted to see that you've enjoyed your stay with us. Warmest regards Benjamin Guest Services Manager

Holiday Inn London - West, an IHG Hotel

4 Portal Way, London, England W3 6RT
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