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Reviews

4.0 / 5Very Good
1,948 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Condesa Beach
    1 min walk
  • Popular Location
    Diana the Huntress
    2 min walk
  • Popular Location
    Diana Galleries Mall
    4 min walk
  • Airport
    Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    17 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-27. Try updating your dates to see prices for your trip.

    About this area

    Acapulco

    Located in Acapulco, Hotel Emporio Acapulco is in the business district and on a private beach. Diana the Huntress and Zocalo are notable landmarks, and travelers looking to shop may want to visit Gran Plaza Shopping Mall and La Isla Shopping Village. Traveling with kids? Consider El Rollo Acapulco and Barco Palao.

    Popular Location

    What's nearby

    • Condesa Beach - 1 min walk
    • Diana the Huntress - 2 min walk
    • Diana Galleries Mall - 4 min walk
    • Plaza Bahia - 6 min walk
    • Gran Plaza Shopping Mall - 13 min walk

    Getting around

    • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 31 min drive

    Restaurants

    • Venue 1 – Serves breakfast, lunch, and dinner.

    About this property

    Hotel Emporio Acapulco

    Catch some rays on Hotel Emporio Acapulco's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 422 rooms offer free WiFi and free wired Internet, plus balconies and plasma TVs with cable channels. Guests will also find 24-hour room service, premium bedding, and coffee makers.

    Awards and affiliations

    • The property is a member of Preferred Hotels & Resorts.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Self parking: MXN 110 per night
    Valet parking: MXN 110 per night
    24-hour drop-off airport shuttle (surcharge)
    Cruise terminal shuttle (surcharge)

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–noon: MXN 259-300 per person
    2 restaurants
    1 swim-up bar, 1 poolside bar and 1 bar
    24-hour room service

    Things to do

    3 outdoor pools
    Children's pool
    Fitness center
    Full-service spa
    Sauna
    Shopping
    Spa tub

    Family friendly

    3 outdoor pools
    Children's pool
    Dry cleaning service
    Laundry facilities

    Conveniences

    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    24-hour business center
    1 meeting room
    Computer station
    Conference space

    Outdoors

    Beach cabanas (surcharge)
    Garden
    Pool umbrellas
    Private beachfront location
    Terrace

    Spa

    Body treatments
    Facials
    Massages
    Massage/treatment rooms
    Sauna
    Spa tub

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Premium bedding

    Bathroom

    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    Cable channels
    Pay movies
    Plasma TV

    Food and drink

    Coffee/tea maker
    Free bottled water

    Outdoor space

    Balcony

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Phone
    Safe
    4.0

    Very Good

    5 - Excellent
    767
    4 - Good
    745
    3 - Okay
    255
    2 - Mediocre
    107
    1 - Poor
    74
    4.2
    Cleanliness
    4.0
    Service and Staff
    3.9
    Amenities
    4.0
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    2/5

    • Liked: Amenities, property conditions & facilities
    • Disliked: Staff & service

    Great facility with nice pools. Very poor service and over priced for Mexico. Over a 2 hr wait for food orders and cold food (with it being 30 degrees out) If you have friends staying in another hotel it will cost $40 for them to swim in the pool or to even go up to your room. I guess I’m old School when I think if I want a friend to come to a room that I’m paying for it should be ok. (I get the whole not using the pool)

    Stayed 2 nights in Feb 2020

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Outdated, the pool area isn't as im the pictures also too small and too plain outdoors area, rooms too small and too outdated. Valet parking service is the worst they takeore than 30 mints to bring your car out at all times.. staff were rude and unfriendly..

    Stayed 4 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, amenities, property conditions & facilities

    Location was perfect. Convenient to most everything. Close dining, shopping and means to get around. This property is used by the Mexicans who vacation from Mexico City. There are more local or native people who stay there than from USA and other countries.

    Stayed 7 nights in Feb 2020

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