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Reviews

4.6 / 5Exceptional
318 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Playa Pichilingue
    7 min drive
  • Popular Location
    Bahia de Puerto Marques
    8 min drive
  • Popular Location
    Majahua Beach
    9 min drive
  • Airport
    Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    15 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-01-23. Try updating your dates to see prices for your trip.

    About this area

    Acapulco

    Encanto Acapulco is located in Acapulco. Gran Plaza Shopping Mall and La Isla Shopping Village are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Icacos Beach and Condesa Beach. El Rollo Acapulco and Barco Palao are also worth visiting.

    Popular Location

    What's nearby

    • Icacos Beach - 6 min drive
    • Playa Pichilingue - 7 min drive
    • Bahia de Puerto Marques - 8 min drive
    • El Rollo Acapulco - 8 min drive
    • Majahua Beach - 9 min drive

    Getting around

    • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 15 min drive

    Restaurants

    • RestauranteTerraza – Pool-view restaurant offering Mexican cuisine. Serves breakfast and lunch daily.
    • Restaurante Origen – Pool-view restaurant with a bar offering international cuisine. Serves dinner daily.

    About this property

    Encanto Acapulco

    2 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar. All 44 rooms offer thoughtful touches like bathrobes and slippers, as well as comforts such as premium bedding and down comforters. Free WiFi and iPod docks are standard, as are LCD TVs with satellite channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free valet parking
    Free nearby parking
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request
    Beach shuttle (surcharge)
    Shopping center shuttle (surcharge)

    Food and drink

    Cooked-to-order breakfast available for a fee daily 7 AM–1:00 PM: USD 25-30 per person
    2 restaurants
    2 bars/lounges and 1 poolside bar
    Free daily reception
    24-hour room service

    Things to do

    24-hour pool access
    Full-service spa
    Health club
    Outdoor pool

    Family friendly

    Babysitting/childcare (surcharge)
    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities
    Outdoor pool

    Conveniences

    Elevator
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    Business center
    Meeting rooms
    Conference center (1018 square feet of space)

    Outdoors

    Pool sun loungers
    Pool umbrellas
    Terrace

    Spa

    8 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - prenatal
    Massage - sports
    Massage - Swedish
    Massage - Thai
    Massage/treatment rooms
    Outdoor treatment areas
    Spa open daily
    Spa tub
    Steam room
    Turkish bath/hammam

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Down comforter
    Free cribs/infant beds
    Premium bedding

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer
    Rainfall showerhead
    Shower

    Entertainment

    32-inch Smart TV
    iPod dock
    Satellite channels

    Food and drink

    Free bottled water
    Minibar

    More

    Desk
    Iron/ironing board (on request)
    Phone
    Safe
    Slippers
    4.6

    Exceptional

    5 - Excellent
    237
    4 - Good
    55
    3 - Okay
    13
    2 - Mediocre
    7
    1 - Poor
    6
    4.7
    Cleanliness
    4.7
    Service and Staff
    4.8
    Amenities
    4.7
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Acapulco gone great!! Hotel Encanto is a jewel. The staff wanted only to exceed expectations, and did. The property is very architecturally interesting and beautiful. Pool area is crisp and comfortable. Surroundings green and lush. Food choices where plentiful as well as delicious Go and enjoy this great place!

    Stayed 3 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Place to remember!

    Simply relaxing ambient and delicious food!

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Amazing views of Acapulco

    Great service and great hotel! Stayed in the pool Villa and the rooms were beautiful and comfortable.

    Stayed 2 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I book the wrong day accidently I called Orbitz within 5 minuets and book the correct day and have been unable to get my money back

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The entire experience was nothing short of amazing, from the check-in to the facility, to the staff.

    Stayed 2 nights in Oct 2019

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