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190 reviews

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    About this area

    Alba Suites Acapulco is located by the ocean and in an area with good shopping. La Quebrada Cliffs and Zocalo are notable landmarks, and the area's natural beauty can be seen at Playa Caletilla and Condesa Beach. Traveling with kids? Consider El Rollo Acapulco and Barco Palao.

    Getting around

    • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 24 min drive

    Restaurants

    • Acapulqueno – Pool-view restaurant. Serves breakfast, lunch, and dinner. Kids' menu available.

    Property amenities

    Internet

    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Limited parking spaces
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Continental breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 95-150 for adults and MXN 85-110 for children
    1 restaurant
    1 bar
    Room service available

    Things to do

    5 outdoor pools
    Children's pool
    Playground
    Shopping
    Spa tub

    Family friendly

    5 outdoor pools
    Babysitting/childcare (surcharge)
    Children's pool
    In-room child care (surcharge)
    Kitchenette
    Laundry facilities
    Playground
    Refrigerator

    Conveniences

    Banquet hall
    Front-desk safe
    Gift shop/newsstand
    Reception hall

    Guest services

    24-hour front desk
    Daily housekeeping
    Laundry facilities
    Luggage storage
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Italian

    Business services

    1 meeting room
    Conference space

    Outdoors

    Garden
    Private beachfront location
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Climate control (air conditioning)
    Linens

    Bathroom

    Hair dryer (on request)
    Shower
    Towels

    Entertainment

    32-inch flat-screen TV
    Cable channels

    Food and drink

    Kitchenette
    Refrigerator

    Outdoor space

    Balcony

    More

    Phone
    Window screens
    3.5

    Guest rating

    5 - Excellent
    44
    4 - Good
    65
    3 - Okay
    39
    2 - Mediocre
    23
    1 - Poor
    19
    3.8
    Cleanliness
    3.6
    Service and Staff
    3.6
    Amenities
    3.5
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Room comfort

    Family get away

    It was nice trip beds are very hard and mattresses are old

    Stayed 2 nights in Jan 2020

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Too crowded

    The swimming pool is too crowded. Room next door is having a very loud music until the wee hours. Good for if you wanna party the whole night but not with little kids in tow. The beach is not nice. Not for little kids. The room have an unpleasant smell. We arrive at 6 pm and check out right away the following morning. We didn’t enjoy too much crowd

    Stayed 1 night in Jul 2019

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities

    Nice view, but too hot to enjoy in or out. A/C impossibly noisy! Sewage stink throughout, WORSE in our room! Complaints barely regarded. Huge distances between rooms and anything with many, many stairs. Impossible to go anywhere without breaking into serious sweat! Moved to a much better and more friendly accomodation 100 meters away. Same view. Quiet A/C. No stink. Friendly staff. Cleaner. AND CHEAPER!! Go to Aristos Hotels, instead!

    Stayed 3 nights in Jun 2019

    3/5

    • Liked: Staff & service
    • Disliked: Property conditions & facilities

    Stayed 1 night in Apr 2019

    4/5 Good

    • Liked: Cleanliness, staff & service

    Friendly Alba Suites

    The staff was friendly but their English limited at the reception area. We were showed to our accommodation promptly The hotel is older and there was more stairs than we expected to access our edifice. The edifice elevator was not always cooperating. The room was clean, good size fridge, there was a beautiful breeze on the balcony. We also had a nice view of the city. It was quiet. The bus service to the Caleta beach and shopping area was really appreciated. They have a lot of long term, friendly, Canadian guests and they guided us around. We had a relaxing week at Alba suites, the pools were clean and enjoyable. The pool chairs comfortable. Their convenience store was really handy.

    Stayed 7 nights in Mar 2019

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