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Reviews

106 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Parking Available

Map

What's nearby

  • Popular Location
    Icacos Beach
    4 min walk
  • Popular Location
    Acapulco Convention Center
    9 min walk
  • Popular Location
    El Rollo Acapulco
    12 min walk
  • Airport
    Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    15 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-27. Try updating your dates to see prices for your trip.

    About this area

    Acapulco

    Located in Acapulco, Acapulco Park Hotel is in the city center and near the beach. Diana the Huntress and Zocalo are notable landmarks, and the area's natural beauty can be seen at Condesa Beach and Icacos Beach. El Rollo Acapulco and Barco Palao are also worth visiting.

    Popular Location

    What's nearby

    • Icacos Beach - 4 min walk
    • Acapulco Convention Center - 9 min walk
    • El Rollo Acapulco - 12 min walk
    • Diana the Huntress - 2 min drive
    • Diana Galleries Mall - 2 min drive

    Getting around

    • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 26 min drive

    About this property

    Acapulco Park Hotel

    This hotel features an outdoor pool, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite. All 88 rooms offer refrigerators, TVs with cable channels, and safes. Showers and phones are also available to guests.

    Property amenities

    Internet

    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: MXN 120.00 per day
    Limited parking spaces

    Food and drink

    1 bar

    Things to do

    Outdoor pool
    Tennis

    Family friendly

    Outdoor pool
    Refrigerator

    Conveniences

    Elevator

    Guest services

    24-hour front desk
    Daily housekeeping
    Tour/ticket assistance

    Languages spoken

    English
    Spanish

    Outdoors

    Garden

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Shower

    Entertainment

    Cable channels
    TV

    Food and drink

    Refrigerator

    More

    Phone
    Safe
    3.2

    Guest rating

    5 - Excellent
    20
    4 - Good
    24
    3 - Okay
    32
    2 - Mediocre
    14
    1 - Poor
    16
    3.1
    Cleanliness
    3.3
    Service and Staff
    2.9
    Amenities
    2.8
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good and affordable

    Short trip and needed a place to stay that was on the strip. Next to main strip and secure

    Stayed 1 night in Jun 2019

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    When I arrived to the property my first experience wss terrible. i had made my reservation with a credit card and they expected me to pay a separate deposit with cash. When i mentioned the parking for my car, I was told I would have to pay separately with Mexican cash for my parking stay. Although I mentioned this was not stated I was forced into paying extra for it. Then I was asked for a cash deposit for the air conditioner remote, another cash deposit for the television remote and when I asked for extra towels I was told that was not allowed since we already had 2. But the room was for 6 people. The bed sheets had holes, the room was dirty, the kitchen was dirty, the bathroom window is purely a screen with no glass and the television was completely broken and looked like it was from the 80’s. The next day I was asked for a parking reciept yet I had not been given one and only proved it because I had paid by card instead of cash as they insisted. Completely unprofessional and I would not recommend.

    Stayed 2 nights in Jan 2019

    3/5

    • Liked: Staff & service
    • Disliked: Cleanliness

    Hotel too old needs renovations tvs too small a/c very old

    Stayed 1 night in Sep 2018

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Give us cash or sleep on the streets of Acapulco

    I was told upon check in with my infant son, 5 year old son and wife after 10 days of international travel that their credit card machine was down. They told me to pay cash or I could not get a room. I had to walk the city looking for an ATM or bank after 8 hours of travel carrying my bags with me. The hotel had no regard for anything but their cash. They also wanted 100 pesos $5 american for a remote control otherwise no tv. Hotels.com should not be listing for this hotel. I would have gone elsewhere but there were no rooms available anywhere due to the holiday week

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    You have to pay a deposit to receive control for tv that don't work

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