Check in staff including guest services manager was very rude and offensive. However, the hotel is very nice, great staff other than the one I had the misfortune of approaching at Check in. The concierge is awesome, other guest services manager, and concierge all very helpful. I had the most horrible ...
The hotel was very nice. It’s connected to a couple large malls, so there’s a lot to shop and eat nearby. The hotel has a pretty good selection for food as well. The hotel has a nice view of the bay, and isn’t too far from the Flyer and the Gardens. Overall, it’s a good hotel for an affordable ...
I had my anniversary there, they provide us with flowers and a cake. They upgraded us to a suite room. The room was clean and comfortable. The staff was friendly and nice.
The hotel was great, the hotel rooms were really new and the matress was just absolutely awesome. The location was also just right especially for young kids who would like to go to the Universal Studios next to it. The distance between the park and the hotel is just optimal, and can be accomplished ...
I stayed at Carlton and SO Sofitel before. I would stay at SO Sofitel again but it is a bit away from a MRT station. Swissotel is nicely located and it is within the reach of many attraction spots. The overall experience is above average, the only thing that I take a few points away is because the ...
Beautiful room with a fantastic view. The staff at the hotel are wonderful -- helpful and friendly. My only complaint is that wi-fi is NOT included in the price. Their is a shopping mall next door where you can find free wi-fi (at Starbucks and a few other places), but it was a bit shocking to learn ...
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