The staff were the best part of the stay. Always friendly, respectful and willing to go the extra mile without even being asked. I felt like each one was there to personally help us. The breakfast buffet was outstanding -- fresh and varied. The room and pool were above average but didn't stand out ...
This was a great place to stay for our first trip to chiang mai. It's in a good location- you can easily wander around the old city. It's very close to the walking market which was fun. The breakfast is great. The staff are very kind and speak good English. The style of the hotel is very neat.
If you want to spring for it, this is a fabulous place. Luxurious villas with terrific rooms, unmatched grounds, wonderful staff (even the forty gardeners), great food at two restaurants. Out of town (Chiang Mai) far enouigh to be totally peaceful but close enough to visit as often as you want.
We travel around quite a bit. Ratilanna is a great hotel. Staff is friendly and helpful. Food is good. The beds are a little hard for our taste but we like our beds soft... the only thing I would change is the piano player goes on for a bit too long. It nice but maybe not on so loud at 10pm at might.... ...
PK very close to train station where we arrived. Pretty hotel with lovely atmosphere. Only 19 rooms here. Very welcoming, travel tour desk where we booked two tours when we arrived and were on our first tour 2 hours later. Great map at front desk with restaurant suggestions. We have eaten at two ...
Overall, our stay at this hotel was excellent. We liked the location but some may think a little far from the old city within the wall. I liked the room and the balcony was great. The bathrooms were very small, however, which would be my only negative on the rooms. The room stay included free breakfast ...
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