The hotel was very convenient - 5 minutes walk to terminal 1 check in Check in on Friday evening was appalling - more than 40 minutes with 1 associate very experienced and the other one very new and not knowing what to do Wake up call difficult to place Every else was good
There are a few abandoned buildings surrounding the hotel and that doesn't provide good impression to any hotel guest. The hotel is always full and needs bigger parking lot. Hotel breakfast is fine. Hotel rooms are big but outdated especially the bathrooms.
I arrived late at night, check in was quick and efficient...in bed in 5 minutes! Woke up late and despite breakfast service was closed the staff treated me to a delicious cappuccino and fresh croissant! Shuttle to airport was punctual and quick! All in all a bery good experience:-)
It's not exactly near the duomo so if u like to take trains and the metro then this hotel you would love because it's located steps away from Milan central station. There's a mini mall there too. Great service, friendly staff, and very helpful too
Staff was wonderful and very accommodating. Room was very luxurious and they bring your bags to the room. Breakfast buffet was very different for the American pallet, I felt like I was eating lunch at 9:30 in the morning.
Close to most important tourist destinations. Close to central railway station. Would have given it all five stars but on day we were leaving the hotel bellhop did not help my wife with her two heavy bags until the last minute. He didn't even hold the door open for her. Hate to blame the hotel for ...
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