We arrived and our room was not yet ready. Staff suggested that if we waited an hour they would upgrade us to a luxury suite. We then had lunch and upon our return we were upgraded a promised. Everything was A++.
You can not find a better hotel in the center of it all in Hong Kong. You are treated like royalty from the minute you approach the entrance of this chic modern high rise. I will visit again for sure.
The Pottinger is in a great location between the old and new parts of the island. Easy walking to everywhere. The hotel has an impressive staff who is very helpful. Breakfast was great and the Italian restaurant is amazing.
Wonderful location for star ferries to wanchai and central. Breakfast is very good, and in my personal opinion, dimsums are even better than crystal jade's.
Excellent location, quiet, huge room even by American standards, lovely waterfront promenade path close to ferry terminal. Would definitely stay there again.
Overall - a pleasant stay. BAD The lobby was not very welcoming and a bit plain. The staff, at least the one that checked us in, was not particularly friendly, although efficient. And there was no one to carry our luggage when we arrived or after check in. A bit strange for a five star hotel. GOOD ...
We had a pleasant stay at the Hyatt Regency. Hotel is clean, modern and has many nice amenities. Location near MTR station is convenient for travelers. Staff services are friendly and helpful. Food choices plenty and wonderful. Overall highly recommendable.
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