My wife and I were in Hong Kong on business and stayed here for a week. Excellent location, great breakfast, courteous and helpful staff, comfortable and clean room with a great view. Only issue we had was upon our arrival they were renovating a unit close to us so it was noisy. We asked for a room ...
We arrived and our room was not yet ready. Staff suggested that if we waited an hour they would upgrade us to a luxury suite. We then had lunch and upon our return we were upgraded a promised. Everything was A++.
The Pottinger is in a great location between the old and new parts of the island. Easy walking to everywhere. The hotel has an impressive staff who is very helpful. Breakfast was great and the Italian restaurant is amazing.
It's good if you want to visit Sai Kung, otherwise it's a little far away from the city central. What surprised me the most was that Unionpay is not available in the hotel, I've been to Hong Kong several times per year and this is the first hotel in which Unionpay is not accepted. Upperhouse said ...
Overall - a pleasant stay. BAD The lobby was not very welcoming and a bit plain. The staff, at least the one that checked us in, was not particularly friendly, although efficient. And there was no one to carry our luggage when we arrived or after check in. A bit strange for a five star hotel. GOOD ...
The staff were so friendly and efficient, we were really impressed. The shuttle service was very helpful because our flight was late in the evening. We love the promenade along the harbor right behind the hotel. Gorgeous view of the harbor.
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