Lobby staff very helpful but cleaning staff was another story. 4 people in the room and they bring 2 bath towels that's it just 2 towels. Housekeeping was still on the floor but had to call desk to get someone else to bring towels. Housekeeping after day one never kept coffee supplies filled. One ...
My family enjoyed our stay at the hotel. Loved the Banana cafe-great coffee and banana muffins (better than buffet choice) and the staff was great. Food at the pool was delicious but costly (as expected and worth it). Staff at front desk can be friendlier. Overall, good experience.
My husband and I just returned from a week's stay at the newly renovated El San Juan Hotel. The hotel and lobby look wonderful; the facility has been restored to its original grandeur! Rooms out in the villa area are also beautifully updated and appointed. We were met with friendly and accommodating ...
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