My family and I spent one night in Old San Juan before heading back home and we’re so glad we chose to stay at Casablanca! The staff was so welcoming and kind it instantly made our stay worth while, not to mention the comfortable bed!
Everything was great during our stay, the staff was very friendly and welcoming, facilities were clean, room was great. However, there were two negatives. First our room was close to the restaurant and there was a lot of smoke coming out of the restaurant and into the room, they should get a good ...
For what we ended up paying for the rooms this was an amazing deal. Overall, the hotel was very nice and felt modern without feeling pretentious. The room we had felt a little dated in terms of some small details but the view and overall experience made up for anything the room was lacking. Who really ...
My only real complaints was that the shower curtain was kind of dirty, as well as shower, the floor needed to be swept, the housekeepers kept slamming the laundry room door making me jump every time, the walls are very thing so loud people kept me up. Beds were kind of hard. Staff was great
We were very happy with our stay at the San Juan WBC. The rooms were clean and comfortable and staff was extremely friendly. We were at the hotel during the week Hurricane Irma hit PR and we were very content with the accommodations made by the hotel staff for our safety.
Overall enjoyed the stay. The hotel was clean and was perfect for our overnight stay. Multiple places close by for dinner and breakfast. Kids had a great time at the pool.
I usually never write reviews but had to on this one. The hotel was nice, in a great location. However we had a problem with the air condition in the room and we were not taken care of. The room was at 62 degrees and we froze. They had someone come three times but nothing changed. I was annoyed because ...
My family stayed during the worst disaster in Puerto Rico’s recent history. The hotel staff took great care of us and provided us with the best treats you could ever have if you are experiencing a disastrous category 4 hurricane. They were prepared for the emergency at hand.
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