The staff and appearance of the downstairs lobby provided a great first impression. Our room had a king bed with a comfy rounded couch that turned into an extra bed, if needed. The room felt clean when we walked in, the shower was comfortable, the bed was comfortable, and the downstairs lobby was ...
Great hotel. Very clean, nice rooms for applicable price range and star rating. Good simple breakfast. Smooth check in and check out.
The hotel staff was pleasant. We did have to wait a while on the valet but to be fair it was because there were several groups getting vehicles. Still, it took a while. The rooms were comfortable and clean and the location perfect for our stay.
Parking was difficult, due to construction going on across the street. Hotel had valet that was expensive. And they couldn't accommodate handicapped parking.
Easy check in and out. I asked for an additional ice bucket and actually got it. The restaurant features mediocre food at a high price. My room was well-situated--ice machine and stairs right across the hall. Pretty quiet even though hotel is on the busy Preston corridor.
It was the perfect spot to be in. The convention center, where I went to daily for seminars was down the street. I often used the free shuttle service that other hotels did not offer. It was very convenient especially during inclement weather.
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