Had a nice stay, staff helpful even when busy. Close to airport and free shuttle nice, but fills up quickly so start early. Far from city center (though accessible by Metro).
Great customer service - they were so kind and helpful in arranging transportation and giving me walking directions. Communication was consistent before arriving as well. I was allowed an early check in and they held my luggage after I checked out - which was really convenient. There's all day water ...
I stayed one night so it was not a destination, but it is close to museums, Atocha train station, parks, and shopping. I was very early and the went out of their way to get me into a room early. Since the hotel is close to a plaza and busy area of town, it was not extremely quiet during the day but ...
The building is nice, clean and big rooms for european standard, clean bathrooms, excellent location. Overall a great experience. For the price is well worth it ! Here some pictures !
This hotel is a few steps up a side street from the Plaza de Opera and the metro, and within walking distance to Puerto de Sol and Plaza de Mayor.. great location. Rooms were small but the comfortable bed was great. Bathroom was modern and perfectly clean. The staff were all very very helpful. Can't ...
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