$430 Avg/night
Rate and special offer based on Check-in: Oct 30, 2014 Check-out: Nov 1, 2014

Excellence Riviera Cancun Luxury Adults Only - All Inclusive

5 stars
Riviera Maya, KM 324-342 Villas Del Mar No.3, Puerto Morelos, 77580
Best In Stay
Hotel Overview
Reviewer score
4.6
out of 5
433 reviews
Better then Excellent!

I've been to nice hotels in Cancun but none live up to The Excellence. Upon entry to huge doors... See full review

  • EddietheMunsterreyes
  • Oct 14, 2014
MUCH NEEDED VACATION

THE HOTEL WAS A EXCELLANT EXPERIENCE, 2ND TIME TO STAY AT THE EXCELLANCE AND WILL STAY THERE AGAIN. See full review

  • FRIEND'S ESCAPE
  • Oct 13, 2014
Excellence Riviera Cancun, an adults-only resort, is a great location for those who'd like to enjoy this popular travel destination without being overwhelmed by other visitors. Experience an excursion on pristine white sands before floating in the clear nearby waters. The resort's 440 luxury accommodations cater especially to couples and business travelers, with eight international restaurants, beach yoga classes and even a nightclub. Laze around on your balcony hammock and enjoy romantic touches inside the rooms, like king-size beds and marble bathrooms, where you can cool down after hot days beneath the Mexican sun.
Key facts
  • 440 guestrooms
  • 4 floors
  • 9 buildings
  • 6 outdoor pools
  • Dining: Agave, Basmati, Chez Isabelle, The Grill, The Lobster House, Oregano, Las Olas, Spice and Toscana
  • Health club/spa
  • Alegria Nightclub
  • Bars/lounges: Martini, CakeKafe, Blue, Sol, Cielo, Stars, Sports Bar, X Lounge, Revive, La Habana and Casino Bar
  • 2 poolside bars
  • 24-hour room service
  • Business center
  • 5 meeting/conference rooms
Neighborhood
Excellence Riviera Cancun is surrounded by jogging trails that make it easy to get acclimatized to the local scene before diving fully into Quintana Roo. Visit the many Mayan remains in the area, such as Las Ruinas Del Rey near the hotel sector, and El Meco. In addition to typical Mayan Riviera activities like scuba diving, guests who book their stay at Excellence often participate in deep-sea fishing charters, cycling tours, and deep-water dives that allow guests to explore colonial shipwrecks.
Hints and tips
Although Excellence Riviera Cancun is pretty exclusive and only 15 minutes from the airport, it's still best to prepare for regional traffic if you plan on exploration along the coast.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Excellence Riviera Cancun Luxury Adults Only - All Inclusive Rooms

Excellence Club Junior Suite Swim Up Ocean View
All our Junior Ocean View Excellence Swim Out Suites are 668 sq. ft. in size and offers private furnished terrace with outdoor Jacuzzi and direct access to the pool. Superior amenities include king beds, full views of the Caribbean Sea, sitting area, marble bathrooms with Jacuzzi for two, separate shower and water closet with double vanities equipped with hair dryer, scale and vanity mirror, 42" flat screen satellite TV, Service box for Room Service, bathrobes and slippers, Iron and Ironing board, direct dial phone, free high speed internet access (data port), air-conditioning with in-room climate control, CD/DVD player, alarm clock with Ipod connectivity, electronic in-room safe, coffee / tea maker, daily turn down service and Excellence Stationary, pillow menu, upgraded room service menu including wine and liquor preference, refreshed mini bar with beer, juices, soft drinks and water. KING BED
Junior Suite Swim up Spa Pool View 668 Sq.Ft
All our Junior Spa Pool View / Swim Out Suites are 668 sq. ft. in size and offers private furnished terrace with outdoor Jacuzzi and direct access to the pool. Amenities include king beds, magnificent view of the Spa and pool, sitting area, marble bathrooms with Jacuzzi for two, separate shower and water closet with double vanities equipped with hair dryer, scale and vanity mirror, 27" satellite TV, Service box for Room service, bathrobes and slippers, iron and ironing board, direct dial phone, free high speed internet access (data port), air-conditioning with in-room climate control, CD / DVD player, alarm clock with Ipod Connectivity, electronic in-room safe, coffee/tea maker, daily turn down service and Excellence Stationary, pillow menu, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING OR 2 DOUBLE BEDS.
Excellence Club Honeymoon Suite Ocean View
The spacious Honeymoon Suites are 1,041 sq. ft. and offers private and furnished terrace with outdoor Jacuzzi for two and full views of the Caribbean Sea. Superior VIP amenities include king bed, wet bar, living room, full marble bathroom with private massage room, separate shower and water closet with double vanities equipped with hair dryer, scale and vanity mirror, 42" flat screen satellite TV, service Box for Room Service, bathrobes and slippers, iron and ironing board, pillow menu, direct dial phone, free high speed internet access (data port), air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service an Excellence Stationary, pillow menu, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
J S SPA or Pool View
All Junior Spa Pool View Suites are 668 sq. ft. in size and offers private furnished balcony. Superior amenities include king beds or two double beds, magnificent view of the Spa and pool, sitting area, marble bathrooms with Jacuzzi for two, separate shower and water closet with double vanities equipped with hair dryer, scale and vanity mirror, 27" satellite TV, Service Box for Room Service, bathrobes and slippers, iron and Ironing board, direct dial phone, free high speed internet access (data port), air-conditioning with in-room climate control, CD / DVD player, alarm clock with Ipod Connectivity, electronic in-room safe, coffee/tea maker, daily turn down service and Excellence Stationary, pillow menu, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING OR 2 DOUBLE BEDS.
Junior Suite ocean View
All Junior Suites Ocean View are 668 sq. ft. in size. Superior amenities include king bed, magnificent Ocean View,sitting area, marble bathrooms with Jacuzzi for two, separate shower and double vanities, 27" satellite TV, bathrobes and slippers, iron and ironing, pillow menu, direct dial phone, high speed internet data port, air-conditioning with in-room climate control,CD / DVD player, radio alarm clock with i-pod connection, electronic in-room safe, coffee/tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks
Excellence Club Two Story Roof Top Terrace Suites
All Excellence Club Two Story Roof Top Terrace Suites are 668 sq ft in size and offer private furnished balconies with Ocean front View, outdoor Jacuzzi, and 390 sq ft furnished Rooftop Terrace with HydroSpa Pool and shower. Superior amenities include king beds, full views of the Caribbean Sea, sitting area, marble bathrooms with Jacuzzi for 2, separate shower and water closet with double vanities equipped with hair dryer, scale and vanity mirror, 42" flat screen satellite TV, Service box for Room Service, bathrobes and slippers, Iron and Ironing board direct dial phone, free high speed internet access (data port), air-conditioning with in-room climate control, CD/DVD player, alarm clock with IPod connectivity, electronic in-room safe, coffee / tea maker, daily turn down service and Excellence stationary, pillow menu, upgraded room service menu including wine and liquor preference, refreshed mini bar with beer, juices, soft water and snacks. KING BED
Excellence Club Junior Suite Ocean View
All Junior Ocean View Excellence Suites are 668 sq. ft. in size and offers private furnished terrace with outdoor Jacuzzi and direct access to the pool. Superior amenities include king beds, full views of the Caribbean Sea, sitting area, marble bathrooms with Jacuzzi for two, separate shower and water closet with double vanities equipped with hair dryer, scale and vanity mirror, 42" flat screen satellite TV, Service box for Room Service, bathrobes and slippers, Iron and Ironing board direct dial phone, free high speed internet access (data port), air-conditioning with in-room climate control, CD/DVD player, alarm clock with Ipod conectivity, electronic in-room safe, coffee / tea maker, daily turn down service and Excellence stationary, pillow menu, upgraded room service menu including wine and liquor preference, refreshed mini bar with beer, juices, soft water and snacks. KING BED.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking

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Hotel Map

20.8748 -86.8662
Area served
Puerto Morelos.
Nearby airports
Cancun International Airport.
Area description
At Excellence Riviera Cancun you are secluded but not isolated. The all-suite, all-adult resort is set along Mexico's renowned Mayan Riviera, 15 minutes away from Cancun's airport, on an immaculate white sand beach. The surrounding region is rich with archeological and cultural sites, as well as eco-tourism destinations including tropical coves, rain-forest and caves. Cancun, Playa del Carmen and Cancun International Airport are all just a short drive away.

Dining

OREGANO
For casual Italian lunch and dinner, Oregano Pizza e Pasta Italian is a popular outdoor gathering spot. Our trattoria-style restaurant serves simple but delicious fare including pizza--from traditional to unpredictable--calzones, pastas and a selection of sweet treats. Think of it as a bit of the Old World on the Riviera Maya. Lunch open from noon - 5:00 pm Dinner open from 6:00 pm - 1:00 am
CHEZ ISABELLE
Our signature French restaurant, is as alluring as a night in Paris. You'll feel transported from the Riviera Maya to the Left Bank as you choose among savory hors d'oeuvres, mouth-watering entrees and desserts that live up to the French culinary reputation. Open for Dinner
BARCELONA
We serve breakfast and lunch on buffet, and for dinner you will be able to taste the world famous mediterranean cusine. A la carte for dinner. No reservation required. BREAKFAST Dress code: Shorts, bermuda, wrap and undershirt with sleeve cuts. It is not permitted the access with sleeveless undershirt (tank shirt), in bathing suit and humid clothes; Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap and undershirts with sleeve cuts. It is not permitted the access in sleeveless undershirt (tank shirt), in bathing suit and with humid clothes; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals; Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
THE GRILL
For lunch, The Grill at Excellence Riviera Cancun serves up an a la carte menu of hearty salads, sandwiches, burgers and wraps in a giant thatch-roof palapa. For alfresco dinner, the sizzle of prime steaks, chicken and shrimp searing on an open flame tips you off that you're in for an exceptional meal. Lunch open from noon - 6:00 pm Dinner open from 6:30 pm - 11:00 pm
THE LOBSTER HOUSE
The Lobster House serves up tasty breakfast and lunch with tableside service. For dinner, the glow of soft lanterns and reflection of our meandering pool turns the restaurant into a wonderful atmosphere for all things lobster. This is the place on the Riviera Maya for exquisite shellfish dishes prepared to your tastes. Breakfast open from 9:00 am - noon Lunch open from 12:30 pm - 3:00 pm Dinner open from 6:30 pm - 11:00pm
SPICE
Step into the world of pan-Asian delights with exotic specialties from Japan, China, Vietnam and Thailand. If you like Japanese iron griddle cooking, cozy Teppanyaki rooms are the place to delight your senses as talented chefs prepare your meal right in front of you. Open for Dinner
TOSCANA
Buon Appetito at Toscana Restaurant, where the wondrous flavors of Italy come alive. You'll discover inventive spins on traditional favorites. Breakfast and lunch are served buffet-style. For dinner, enjoy pasta selections, prepared as you like them.... and meat and seafood dishes infused with fresh ingredients and artfully prepared to five star standards. Save room for dessert. Breakfast open from 7 am - 11 am Lunch open from noon - 4:00 pm Dinner open from 6:00 pm - 10:30 pm
AGAVE
Enjoy authentic Mexican specialties grilled, sauted or marinated. Your choice of romantic indoor seating or outdoors under the moonlight in our hacienda-style courtyard. Tableside mariachi entertainment completes your perfect Mexican evening. Open for Dinner
BASMATI
Riviera Cancun's newest resort restaurant. Basmati specializes in the regional dishes of India's North-West frontier, mixing up tangy herbs, spices and cooking techniques against a dramatic backdrop. Open for Dinner
LAS OLAS
Enjoy the ocean, sun and a bite at Las Olas snack grill. Located on the beach with selection of fast food, salads, wood-oven pizzas and grilled favorites. Open for Lunch

Meeting facilities

Meeting Info
The Excellence Riviera Cancun has over 19,695 sq. ft. of dedicated meeting and function space; "De Grand Ballroom" offers 5,920 sq. ft. of freestanding of flexible space as it divides into three sections. Additionally, the Excellence Riviera Cancun also offers: 2 breakout rooms with 775 sq., 3,000 sq. ft. of pre-function space located right outside the Grand Ballroom and an outstanding outdoor venue including pool side reception space, private ocean front 10,000 sq. terraces and a spectacular beach for private cocktails.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (433)

Ratings and reviews for Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Overall score

4.6 / 5
5.01.0
433 out of 433
Amenities:
4.7
Room cleanliness:
4.8
Hotel staff:
4.8
Room comfort:
4.6
Location:
4.6
Value:
4.5

95% would recommend to a friend.

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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
Swan22
Hutchinson, ks
Oct 22, 2014

Adult vacation

The food was incredible, especially considering that it was all inclusive. The rooms were nice and the views were great too. We were pleasantly surprised with the nightly entertainment. The only thing that we were disappointed in were some of the bartenders would act annoyed when ordering drinks.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Nightlife tip: In Hotel

It was a small dance club, but they played great music and it was a lot of fun.

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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
Couplesmooner
Missouri
Oct 15, 2014

Couples-moon

We recently stayed to celebrate honey-moons. The resort amenities were fabulous. The location was perfect. Our room was beautiful and the housekeeping staff did a great job cleaning and turn down service. The bed was uncomfortable for my husband and I. Too firm, but there is a pillow menu to choose from. That's a plus. The resort staff were all super friendley and always saying hello with a smile. Except one man who delivered room service to us late one night was mumbling something in Spanish. I am happy with the value I recieived for what we paid. My only complaint (besides the firm matress) would be the amount of seaweed in the water and along the sand. Also, steer clear of the people selling excursions on the beach. Stick to the resort sold ones. You'll pay a little more, but I think it's a little safer.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Dining tip: In Hotel

The Indian & Thai resturants are the best.

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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
chris225789
kentucky
Oct 15, 2014

good all inclusive adults only resort

This was the first time staying at the excellence riveria after staying at the Playa mujeres several times. I would recommend this property however the Playa mujeres is a bit nicer and worth the extra cost.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Dining tip: Not Applicable

The Indian restaurant, basmati, was wonderful.

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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
EddietheMunsterreyes
Anaheim Ca
Oct 14, 2014

Better then Excellent!

I've been to nice hotels in Cancun but none live up to The Excellence. Upon entry to huge doors open up and you are greeted with smiles and champaign, our luggage was handled carefully and almost immediately the feeling of welcome embraced us. The resort itself is beautiful well manicured and dated for the 21 century with technology available to you. But your in Cancun now so leave your silly tablets back in the states! The fun staff held activities all day like Margarita tasting and making -thank you Carlos' and beach/pool volleyball games. As beautiful as this hotel is what makes this beautiful oasis is its friendly warm staff. Margarita thank you for keeping our room clean and romantic your Swan towel sculptures made our bed more very romantic. I'd recommend this hotel to anyone!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: In Hotel

Skip the American style buffet and try every single restaurant the hotel has to offer. to notch food from around the world.

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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
FRIEND'S ESCAPE
CANUTE, OK
Oct 13, 2014

MUCH NEEDED VACATION

THE HOTEL WAS A EXCELLANT EXPERIENCE, 2ND TIME TO STAY AT THE EXCELLANCE AND WILL STAY THERE AGAIN.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
AnitaL
South Carolina
Oct 7, 2014

Hotel Review

I loved this hotel, it had everything you need for a getaway. The hotel staff were all very friendly and the rooms were clean and never needed anything in them. Dress code in some restaurants was a bit much as people are on holidays and don't want to get dressed up every evening, but overall the food was great. Loved the Indian and the Italian. Beaches were nicer up in Cancun, blue seas and white sands, it was just a normal beach where this hotel was. Thats the only thing I missed that I was looking forward too.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
JB Snake Eyes
Mauldin, SC
Oct 6, 2014

Nice property, but a few issues to consider

This is a very nice property where all of the service staff was very nice. Nightly entertainment was great. A few things to consider, however: No walk up buffet. It would be nice to have the option of waking in a freaking a snack if wanted. They do have room service but that can take quite a long time Stress codes for dinner. That is a nice thing I get it but as the resort closes 2 of the 7 restaurants every night, you don't necessarily want to where collars and pants to every dinner

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
3
Shopping tip: Long walk from hotel

In Puerto Morelos, nice little fishing village with some shopping and restaurants. One hour casual walk down the beach

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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
TelfNorb
Illinois
Sep 30, 2014

Fun Times at the Excellence

We had a great time at the Excellence. Food, drinks, pool, service were all good. Our room was a oceanfront room in the Excellence Club, and it was fantastic! The pool area gets incredibly slippery, and we saw numerous people fall so I wish they would fix that. We were nervous walking everywhere. The complex could use some updating but would still recommend to someone else.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Devfan
Hawthorne , NJ
Sep 28, 2014

Excellent Excellence

Great time . A few rainy days but stayed in the pools . Beach had a bit too much seaweed for my taste . Never waited for a table at any restaurant . Rooms clean and cool.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Dining tip: In Hotel

You need to make reservations for the Hibachi table dinner at Spice . Bring bug spray when dining outdoors .

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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
cieralisk
Erie, CO
Sep 21, 2014

Beautiful

The hotel was absolutely beautiful and upscale feeling in every way. Staff went out of their way for you. Food is the best I've had at any resort. Resort was quiet and relaxing. Plenty of activities. Shows were short but average. Puerto Morales is about a 2 mile walk down beach. Beach area does get alot of sea weed but I think it has to do with the reef off shore as well as the water is shallow but very clean thus promoting the growth of the sea weed. Tractors were constantly trying to keep on top of it. Once off shore it was not a problem. Would most definitely return. I have been to several all-inclusives and the Excellence was at the top of those lists and we only go to 4-5 star rated resorts.Not having to make reservations at the dining options was very nice and always got right in. Service is always top notch. We did a couples message in the spa and it began with a hydro therapy ending with the massage. It was the best spa treatment anywhere, a must do and spoil yourself.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
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