Unscramble the star rating system:
Orbitz star ratings represent the quality of accommodations and service
at each hotel.
We base each rating on the following factors:
- Industry ratings, such as AAA and Michelin
- Personal evaluations by the Orbitz hotel team
- Customer feedback
Here's an idea about what to expect with each star rating:
- 5 Stars - Luxury hotels: Treat yourself well with first-class services and accommodations. The hotel decor usually creates an elegant ambience from the lobby to each individual guest room or suite. Hotel restaurants are often renown for their famous chefs and delectable dishes and are usually located in the most desirable locations in major cities and resort areas. Other amenities include: valet parking, concierge service, room service, well-equipped fitness centers and state-of-the-art business centers.
- 4 Stars - Deluxe/upscale hotels: Find comfort, class and quality that you can count on. These hotels will usually be in a prime location and other amenities may include: proximity to desirable shopping areas and restaurants, valet parking, concierge service, room service, well-equipped fitness centers and state-of-the-art business centers. These properties may be newly constructed or recently renovated, and offer tasteful decor in each room or suite.
- 3 Stars - Mid-scale hotels: Discover convenience and comfort in the city or in the suburbs where many of these properties are located. Amenities that may be available include: swimming pools, fitness centers, room service, concierge service and parking. Often you'll find these properties located near highways and office complexes. Rooms and lobbies are nicely furnished, and restaurants are usually located at the property.
- 2 Stars - Value Properties: Get back to basics with these comfortable properties that offer affordable prices. These properties are often located near office parks, airports, and shopping and retail areas. Rooms are comfortably decorated but not overly elegant. Usually, these properties do not have restaurants or room service, but offer free parking and sometimes, swimming pools. Transportation is occasionally offered to nearby airports.
- 1 Star - Economy Hotels & Motels: Stay in simple accommodations that typically are located near major highways and transportation. Amenities include free parking, local calls and cable television. Restaurants are often located nearby, and room service is usually not available. Some economy hotels and motels have swimming pools located on the property.
- Not Rated - Recent additions to the Orbitz hotel offerings that have not yet been rated. As soon as these receive a rating, we'll post it on the site.
Disclaimer - These descriptions are meant as an overview of each star rating. The services, amenities and facilities offered at each property may differ. Please check with the details of the individual property to determine the amenities and services offered.