Radcliff Hotels

The staff at the hotel were extremely friendly and helpful. Was located close to Fort Knox so easy to visit son. Area that the hotel was located at was good and easy to get to. Only down fall was asked for a wake up call on last day but didn't get it as saw front clerk sleeping.

Great location to Fort Knox and local parks

Great for business travelers, friendly staff clean hotel.

Great for business travelers, friendly staff clean hotel.

They were really clean, friendly and helpful. But the traffic outside is loud at night.

THe hotel was clean yet old...the staff was friendly but the area was deprest to us...we asked for 2 non smoking rooms 5 weeks in advance...yet ended up with a mix up and had one smoking and one non smoking room which we gave to my 82 year old mother...my husband and myself took the smokingroom even though I am a asthmatic.....not many good restarants around

This was the best bed I've ever slept on. All the staff was happy and helpful. Sorry that the pool was closed, but that can happen when you put 20 little boys in it.

I tested out a lot of what they had to offer. I wasn't too pleased with how they maintained the area. It's a brand new hotel, I believe it opened in Late 2010 which is why my sister reserved the room for me. I went down to visit her and she suprised me by paying for the entire stay. I went to the restroom in the lobby and the restroom was dirty. The trash was piled high and toilet paper was on the floor. It had potential to look really nice and go with the rest of the hotel but it wasn't very clean, or welcoming. I went again later on in the evening and it was still very dirty. Apparently no one keeps an eye out and attempts to keep it clean. Also, the Elevator was shaking. It scared me half to death. I looked down and there were 4 screws or bolts that were on the bottom of the elevator. I picked them up and waited to get off and I gave the bolts to the front desk clerk. When I returned the elevators to my surprise were still open. The clerk never placed a "closed" sign or anything. I never used that elevator for the rest of my stay because it scared me and I had my daughter with me. I think it should have been handled more seriously. It's better to over react than under react so in case of a bigger issue you are covered. Also the elevators were very dirty, hand prints and smudges all inside. The room looked clean to the blind eye but inside of the closet there were piles of dirt and dust inside. It actually made me sneeze. In the same room there was a black mark under the thermostat on the wall. This is a new hotel I would figure this would have been repaired or painted over so the room stayed looking fresh. If you keep the hotel like this for long in due time it will start looking like one of the run down hotels inside of Radcliff and no one will want to pay the price it costs to stay. The pool area is very pretty. It could have looked so much nicer if you had clean towels inside of the pool area. Instead when I walked in all I saw were dirty towels thrown on top of tables and chairs. I assume no one during the evening hours keep an eye out for the pool. I feel like someone should during all hours in case someone is drowning or incase there is trash to be picked up. I was very grateful that the front desk clerk allowed my daughter and I to swim when we checked in after the pool was closed but it would have been nice to come to a pool that was clean and not so COLD. For an indoor heated pool it wasn't so heated. My daughter cried because it was too cold. I have stayed in Holiday Inn Expresses before, never a Hampton so I was excited and expecting a lot more. I believe there was a Holiday Inn Express near by that looked really nice. And now looking at the reviews I should have stayed at the Holiday Inn Express...

Great location. Om main highway close to sights, shopping and dining. Staff pleasant and accommodating.

The staff was very accomidating. I needed to up grade from one bed to two, and was able to without any problems or extra fees. The room was clean and had no oder! That's a big plus for me!! My complaint would be the beds are hard and the actual bathroom was on the small side. The bath room door almost touched the front of the toliet. But I didn't spend much time in there, so not a big deal.