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Downtown, Riverwalk Hotels in Jacksonville
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View hotels in Downtown, Riverwalk before you book with photo galleries and virtual tours. You can also read Downtown, Riverwalk hotel reviews from verified guests, plus receive tips on shopping, dining and more. We ask each Downtown, Riverwalk hotel guest to rate their stay based on hotel amenities, service, comfort, location, and value. Searching for specific amenities? On Orbitz, you can sort Downtown, Riverwalk hotel reviews to match your travel needs, such as family-friendly features and business amenities.
Amenities and services at Downtown, Riverwalk hotels
Customize your Downtown, Riverwalk hotel options by searching for amenities and services that matter to you. Business travelers, for example, might look for hotels in Downtown, Riverwalk with a business center, Wi-Fi and shuttle service. Parents might be on the lookout for hotels in Downtown, Riverwalk with pools, restaurants, and pet-friendly policies. While budget travelers may look for cheap hotels in Downtown, Riverwalk that offer free breakfast and free parking.
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10 matching Downtown, Riverwalk hotels
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Nightly rates from
$99
Description
Upscale amenities at Jacksonville hotel with pool on St. John’s RiverThe Crowne Plaza Hotel Jacksonville - Riverfront offers a scenic downtown location overlooking the St. John's River. Grab a lounge beside the outdoor swimming pool, workout 24/7 in the fitness center or sleep in with the help of new beds, an eye mask and lavender linen spray. Just a couple miles from the convention center and Jacksonville Jaguars games, the hotel is even closer to historic San Marco, filled with boutiques, upscale cafes and hip nightlife. Dine on sizzling steak at Ruth's Chris Steak House or enjoy cocktails in the lounge. Highlights Riverfront outdoor pool with sun deck and city viewsFitness center and business center open 24/7Starbucks Coffee and Ruth's Chris Steak House on siteNear shops, dining, galleries and nightlife in historic San Marco neighborhoodQuiet Zone Floor LocationThe Crowne Plaza Hotel Jacksonville - Riverfront sits in downtown Jacksonville on the Southbank of the St. John's River, near the Main Street Bridge on Riverplace Boulevard and the Jacksonville Riverwalk. Popular nearby attractions include the Jacksonville Landing, and the historic districts of San Marco, Riverside, Avondale and Five Points. Beaches, golf courses and the zoo are only a short distance away from the Crowne Plaza Hotel Jacksonville - Riverfront. Rooms Admire stunning city views from a walk-out balcony in each of the 292 non-smoking rooms at the Crowne Plaza Hotel Jacksonville - Riverfront. Flat-panel HDTVs boasts more than 100 channels plus a video check-out feature. Business travelers request a Quiet Zone Floor, especially if they need some time at the ergonomic workdesk using the complimentary high-speed wireless Internet access. Order room service before sinking into a deluxe bed (some with TempurPedic mattresses). Look forward to triple sheeting, seven plush down and foam pillows, a white duvet cover, satin eye mask, drape clips, earplugs and relaxing lavender linen mist. In the bathroom, a five-jet showerhead, Lightview shower curtain on a curved rod and Re-Neu Botanicals bath amenities invite a spa experience at the Crowne Plaza Hotel Jacksonville - Riverfront. Features With state-of-the-art equipment, towel and water service, the fitness center at the Crowne Plaza Hotel Jacksonville - Riverfront is open 24 hours a day. Head outdoors to the Riverwalk for miles of scenic jogging along the water. Host a business lunch or dinner at the on-site Ruth's Chris Steak House or the more causal American Grill, open for breakfast too. The Crowne Bar in the lobby and the Riverfront Lounge both mix up any pleasure from a full bar. In addition to a gift shop and dry cleaning services, the Crowne Plaza Hotel Jacksonville - Riverfront offers both valet and self parking (fees apply). Transportation Jacksonville International Airport (15 mi/24.1 km) Attractions Jacksonville Landing (0.9 mi/1.4 km)Prime Osborn Convention Center (1.5 mi/2.4 km)Jacksonville EverBank Field (2.2 mi/3.5 km)Jacksonville Zoo (6.6 mi/10.6 km)Adventure Landing (15.5 mi/24.9 km)Jacksonville Beach (17.4 mi/28 km)TPC Sawgrass (23.6 mi/38 km)Historic St. Augustine (36 mi/57.9 km) Business Free high-speed wireless Internet access24-hour business center12,000 square feet of meeting space in 18 conference, banquet meeting and boardroomsBallroom accommodates up to 500 and pool deck accommodates up to 350 guests Policies and fees This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the hotel manager on duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-Holiday (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.
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See all 34 reviews4
A solid riverside stay
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J Slice
- Jan 6, 2012
I had a very good overall experience at this Crowne Plaza Hotel. The room was clean, apart from a small stain on one of the blankets. Space was limited around my "work area" (i.e. the table where my laptop was situated) but this was a 2 bed unit and I suspect there would be more space for the office chair to maneuver in single bed room. We did have an incident with the toilet overflowing which flooded the bathroom, but staff was very responsive and got the problem under control promptly. I believe all units have balcony access which was great for fresh air and lounging without having to leave the room. The fitness room and pool were adequate, and nice to have at our convenience. Ruth's Chris Steakhouse, located on the main level, was an excellent dinner treat. There was also a solid bar and cafe area downstairs, with an excellent breakfast buffet. The location is decent... on the river, and a short walk across the bridge to the Landing (good place for drinks and dining). But downtown Jacksonville has little else to offer, and some of the surrounding areas seem downright dangerous. Front desk staff was courteous and helpful when called upon. All in all, I would be happy to return here.
4
Friendly Staff
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null
- Oct 6, 2011
The staff were excellent! I found the bed to be hard and uncomfortable. The room was clean (even though the closet door was of the track and standing up next to the closet) and the view of the river was great.
Nightly rates from
$63
Wyndham Jacksonville Riverwalk
Rate and special offer based on
Check-in:
Feb 24, 2012
Check-out:
Feb 27, 2012
Description
Relax in a hammock or in the wine bar along the scenic Riverwalk Poised to please tourists as well as business travelers heading to the renovated conference center, the Wyndham Jacksonville Riverwalk hotel offers an exciting location and plenty of convenience. Just outside, the Riverwalk extends more than two miles west for energizing walks or romantic strolls. Stretch out on a poolside lounge or nap in a hammock. Take a seat at Chart House restaurant, the café, lounge or wine bar. Across the river, Jacksonville Landing offers shopping, dining and nightlife, as does nearby San Marco Square, a hot hub for the very hip. Highlights Convenient to Jacksonville Landing shops and artsy San Marco neighborhoodThree on-site restaurants Outdoor pool with large sundeck and hammocksSpacious fitness centerState-of-the-art conference center accommodates up to 1,000 attendees Rooms Designed to be spacious and airy, the 324 inviting rooms at the Wyndham Jacksonville Riverwalk hotel peer out at the majestic St. John’s River and the glittering downtown Jacksonville business district. Pull on a bathrobe, sink into a new Serta Presidential bed with pillow-top mattress and order room service during limited hours. All rooms are non-smoking with warm golden walls and feature an attractive bedding package with decorative bolster pillows. Relax with in-room movies (fees apply) and shower massagers or tackle tasks at the oversized desk with free wireless Internet access. Suites offer expansive glass walls with even more impressive water views. Features The smoke-free Wyndham Jacksonville Riverwalk hotel boasts a AAA 3-diamond rating and fabulous location within walking distance of restaurants, nightlife and shopping. Go for a run along the view-laden Riverwalk or catch up on the daily news or favorite shows while working out in the fitness center. Equipment includes the latest Life Fitness cardiovascular treadmills, elliptical trainers and recumbent stationary bikes, as well as free weights. Meals are served morning to night in several restaurants at the hotel. Hop on the monorail or water taxi for more options around town. Transportation Jacksonville International Airport (15.4 mi/24.8 km)Skyway monorail and water taxis both make stops at hotel Attractions Jacksonville Landing (1.2 mi/1.9 km)Museum of Contemporary Art (1.3 mi/2.1 km)Prime Osborn Convention Center (1.9 mi/3 km)EverBank Field (2.5 mi/4 km)Jacksonville Zoo (7 mi/11.3 km)Adventure Landing (15.1 mi/24.3 km)Jacksonville Beach (16.3 mi/26.2 km)TPC Sawgrass (23.4 mi/37.6 km)Historic St. Augustine (36 mi/57.9 km) Business Complimentary wireless Internet accessFull-service business centerNewly renovated 30,000-square-foot conference center accommodates up to 1000 attendees10,000-square-foot Grand Ballroom and a rooftop ballroom with veranda and panoramic skyline and river views
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Return to top Amenities
- Restaurant
- Pets allowed
- High-speed Internet
- Pool
- Fitness center
Reviews
Most recent hotel reviews
See all 53 reviews3
3
Nice Location; Confusing highways
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Mike Rasp
- Nov 28, 2011
Difficult to navigate the highways to locate the hotel. Once found, the destination is quite nice.
Nightly rates from
$63
Reviews
Most recent hotel reviews
See all 18 reviews3
Good location
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hamster
- Dec 21, 2010
Pretty good place. Clean with a kitchenette. Beds are hard/stiff. When i was there there was a train that came by at 3:00ish AM every day and blasted it's horn. Close to the harbor/boardwalk which is pretty cool for a morning run or nite walk.
The beds were the biggest complaint but many people prefer stiff beds.
3
enjoyed stay
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krish
- Dec 3, 2010
clean room
studio style, do not expect room service unless you personnally request such as changing sheets, towels
nicely equipped with microwave, fridge, utensils and basic household items, iron .couldnt find a hairdryer.
shower was clean and toilet bowl
would recommend it
cons
no hairdryer
no internet access unless you pay seperate fee
Nightly rates from
$101
Hyatt Regency Jacksonville Riverfront
Rate and special offer based on
Check-in:
Mar 2, 2012
Check-out:
Mar 5, 2012
Description
Hotel near Jacksonville Landing and Riverwalk in downtown business areaSet on the river boardwalk, the Hyatt Regency Jacksonville Riverfront hotel offers upscale style in the downtown business district. Panoramic views of the river and skyline abound, from guest rooms to the rooftop pool and 24-hour fitness center. Start the day with a latte in the lounge, open until midnight with free Wi-Fi. A casual restaurant and sports bar at the Hyatt Regency Jacksonville Riverfront hotel draw crowds. Explore adjacent Jacksonville Landing for chic eats, shops and nightlife. Head to beaches or tee off on 70 nearby golf courses. Highlights Hyatt Express check-in kiosksRooftop fitness center, heated pool and Jacuzzi with seasonal pool barTwo restaurants, sports bar, lounge and bagel shopAdjacent to Jacksonville Landing dining, shops and entertainment110,000 square feet of flexible meeting space Rooms The Hyatt Regency Jacksonville Riverfront hotel features fresh and sophisticated décor with sunny walls and chic bedding. The 963 spacious guest rooms boast large windows that frame gorgeous views of the Jacksonville skyline or St. Johns River. Luxe touches include a deluxe granite bath with two sinks and Portico bath amenities, a triple-sheeted Hyatt Grand Bed and an iHome stereo with iPod docking station. A workdesk offers a comfortable place to access wireless Internet (fees apply). Order room service during restaurant hours. Special request rooms at the Hyatt Regency Jacksonville Riverfront hotel include hypo-allergenic rooms, smoking rooms, business plan rooms and riverview rooms. Features Arrive at the Hyatt Regency Jacksonville Riverfront and choose valet or self parking (fees apply). An ATM adds on-site convenience. A seasonal pool bar serves summer favorites at the rooftop heated swimming pool and Jacuzzi. In the 24-hour rooftop fitness center, a workout may not feel like work with a bank of windows overlooking the river and the city skyline. Hop on cardio machines or opt for free weights and weight machines. Locker rooms with shower facilities and a large dry sauna add a spa experience. Museums, the zoo and EverBank Field are just minutes away from the Hyatt Regency Jacksonville Riverfront hotel. Transportation Jacksonville International Airport (14.7 mi/23.6 km)Adjacent to Skyway monorail and water taxi at Jacksonville Landing Attractions Jacksonville Landing (across the street)Florida Theater (0.2 mi/0.3 km)Times-Union Center for Performing Arts (0.4 mi/0.6 km)Museum of Contemporary Art (0.6 mi/1 km)Prime Osborn Convention Center (1 mi/1.6 km)EverBank Field (1.7 mi/2.7 km)Jacksonville Zoo (6.2 mi/10 km)Adventure Landing (16.2 mi/26.1 km)Jacksonville Beach (17.3 mi/27.8 km)TPC Sawgrass (23.8 mi/38.3 km)Historic St. Augustine (37 mi/59.5 km) Business Wireless Internet access throughout hotel (fees apply)24-hour business center110,000 square feet of versatile meeting and event space in 30 rooms27,984-square-foot grand ballroom with 21-foot ceilings and an outdoor terrace overlooking the St. Johns River
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Return to top Amenities
- Golf
- Business center
- Restaurant
- High-speed Internet
- Pets allowed
- Tennis
- Pool
- Fitness center
Reviews
Most recent hotel reviews
See all 31 reviews4
Business Exception
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jaay
- Sep 6, 2011
Jacksonville football game makes it impossible to get to the hotel. Staff not helpful trying to navigate around the street closures. First room was not cleaned. The hotel did offer to upgrade me to a water view. go figure? I was there for one night. Restaurant was good. Staff was great. Offered to print my document.
Overall after all of the changes, it was great
4
Great Place
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JAX MAN
- Jul 6, 2011
NICE, especially for $109 per night in downtown. Everyone was super friendly. The service was spectacular. They went above and beyond with great service always offering free cold water when we waited outside for anything. Pool area was great, but the drinks were pretty week and spendy. The manager for the bar was awesome and a great guy who really gave great service. I wont stay anywhere else.
Nightly rates from
$38
Super 8 Jacksonville Downtown Area
Rate and special offer based on
Check-in:
Feb 24, 2012
Check-out:
Feb 26, 2012
Description
Low rates near artsy San Marco and business in SouthbankThe Super 8 Jacksonville Downtown Area is a no-frills hotel in Central Jacksonville just a few minutes to downtown and Southbank businesses. Wireless Internet access and a free continental breakfast buffet are included. Guests are welcome to use the outdoor swimming pool at the adjoining hotel. The historic and trendy San Marco neighborhood is a short walk away. On the Square in San Marco, take a seat in artsy cafes, browse independently-owned boutiques, stroll the galleries or go to the theater. Highlights Free wireless Internet access throughout hotelFree continental breakfastA short walk to artsy San Marco Square cafes, galleries and shopsLess than three miles to museum, mall and convention center Rooms The Super 8 Jacksonville Downtown Area hotel accommodations are basic. Each of the 49 rooms offers two double beds or one king with complimentary wireless Internet access, free local calls and cable TV with premium channels. All rooms feature a workstation, coffeemaker and some include a microwave and refrigerator. Non-smoking and smoking rooms are available upon request. Features Access I-95, downtown, I-10 and I-295 with ease from the Super 8 Jacksonville Downtown Area hotel, located just off I-95. The hotel sits within a half mile of the San Marcos dining and entertainment district, with shopping malls and attractions. Jacksonville University and Florida Community College are among the schools nearby. The free parking lot accommodates oversized vehicles. Transportation Jacksonville International Airport (16.6 mi/25.7 km) Attractions Museum of Science & History (1.7 mi/2.7 km)Jacksonville Landing (2.4 mi/3.8 km)Prime Osborn Convention Center (2.9 mi/4.6 km)Jacksonville Zoo (8.1 mi/13 km)St. Johns Town Center (9.8 mi/15.7 km)Avenues Mall (10.7 mi/17.2 km)Jacksonville Beach (15.8 mi/25.4 km)TPC Sawgrass (22.3 mi/35.9 km)St. Augustine Historic District (22.3 mi/35.9 km) Business Free wireless Internet access throughout hotelLess than three miles to the Prime Osborn Convention Center Policies and fees No pets allowed.
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See all 25 reviews3
Needed to do more research.
-
mark
- Feb 23, 2011
The Super 8 was more or less what I expected from a Super 8 - basic, comfortable, no frills. I wish I'd done a little more research regarding the exact location of this Super 8 (there are several throughout Jacksonville) since it was closer to the city than I'd have liked and further from my areas of interest. A simple Google search would have worked in my favor. The staff were all friendly and helpful, from the desk to housekeeping. When I arrived at 11p, it took 3 rooms before the desk clerk was able to find one without a problem - but he was quite courteous throughout and apologized multiple times.
3
OK for a short stay
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Debbie
- Jan 4, 2011
The room was clean and average in my experience. The main complaint I had was with the bathroom. It had a strong musty odor which I assume was originating from the rubber mat in the bathtub. It had apparently not been removed for cleaning underneath for some time. When I lifted it, it had a gummy substance adhering it to the tub. I would not have taken a bath in the tub, only showered. Also the security chain on the outside door was broken, but the deadbolt was sufficient. Desk service was friendly and helpful.
Nightly rates from
$101
Omni Jacksonville Hotel
Rate and special offer based on
Check-in:
Feb 24, 2012
Check-out:
Feb 27, 2012
Description
Jacksonville hotel offers downtown views by shopping, convention centerThe 4-diamond Omni Jacksonville Hotel greets guests with formal wood columns and a grand staircase in the lobby. After a $5 million renovation, the hotel now features an elegant restaurant, late-night lounge and rooms with views of the St. Johns River. Soak up Florida sunshine at the rooftop pool or workout in the updated fitness center. Right on the scenic riverbank, the hotel is steps from Jacksonville Landing shops and a short walk to the convention center. Restaurants, sporting and cultural venues sit nearby. Highlights Rooftop swimming pool with sun deck and downtown views24/7 fitness center overlooks the outdoor poolWalking distance to convention centerAdjacent to Jacksonville Landing riverfront marketplaceTake a water taxi to the Museum of Contemporary Art Rooms A rich palette of earthy neutral colors and an ambient lighting scheme create a warm, elegant retreat at the Omni Jacksonville Hotel. Many guest rooms offer oversized windows with stunning views of the bridges that cross the St. Johns River below. The hotel adds custom bedding and furnishings, plush robes, a fully-stocked refreshment center and lush marble baths to large guest rooms. Other posh amenities include a love seat or easy chair, foam and feather pillows, a makeup mirror and executive writing desk. Kick back with on-demand movies on TV and call for room service 24/7. Ask about pet-friendly accommodations for furry friends under 25 pounds (fees apply). Features Step out the door of the 4-diamond Omni Jacksonville Hotel and onto Jacksonville Landing riverfront marketplace, home to more than 70 shops, restaurants and live entertainment. On site, Juliette's Bistro is open for breakfast, lunch and dinner, and J Bar buzzes late into the night with cocktails and conversation. Stop by the fitness center at any hour or purchase a pass to the nearby YMCA, which offers full Nautilus equipment and aerobic classes. Jog along the Jacksonville Riverwalk or explore the nearby galleries and trendy boutiques of San Marco neighborhood. Business travelers make use of the dry cleaning, laundry service and shoeshine (fees apply). Transportation Jacksonville International Airport (14.9 mi/24 km)Adjacent to Skyway monorail and water taxi at Jacksonville Landing (fees apply) Attractions Jacksonville Landing (across the street)Prime Osborn Convention Center (0.5 mi/0.8 km)Museum of Contemporary Art (0.6 mi/1 km)EverBank Field (2.2 mi/3.5 km)Jacksonville Zoo (7.4 mi/11.3 km)Adventure Landing (16.1 mi/25.9 km)Jacksonville Beach (17.4 mi/28 km)TPC Sawgrass (24.4 mi/38.6 km)Historic St. Augustine (38 mi/61.1 km) Business Wireless Internet access throughout hotel (fees apply)24-hour business centerWalking distance to convention center14,000 square feet of meeting space including a 7,000-square-foot ballroom accommodating up to 700 peopleBoardroom with marble conference table and 12 breakout rooms for groups of up to 200 people
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- Restaurant
- High-speed Internet
- Pets allowed
- Pool
- Fitness center
Reviews
Most recent hotel reviews
See all 25 reviews4
Tickets for the theater...
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Diogenes
- Jan 14, 2012
...and this Omni is right across the street. The food was good. They had pretheater set menu that got us to our seats in good time. Didn't have time for any of the amenities; spa, fitness center, pool. It was just what I was hoping for.
4
FL/GA game weekend
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GatorJ
- Oct 31, 2011
Very comfortable and quiet considering the usual insanity that prevails the weekend of this game. The staff was helpful in finding us a quiet room. But man....the rate gouging at downtown hotels is bordering on insane.
Nightly rates from
$99
Description
Free breakfast, Internet at Jacksonville hotel with views of RiverwalkA downtown Jacksonville location means guests walk from the Hampton Inn Jacksonville - I-95 Central hotel to find fantastic city views along the Riverwalk. Stroll one block to the Skyway Monorail for a fast, easy trip to the convention center, among several other stops. Choose from hot and cold choices on the free breakfast buffet. The Suite Shop stocks snacks and travel essentials. Pour a cup of hot coffee from the coffee bar in the lobby. A fitness center and outdoor swimming pool are highlights at the Hampton Inn Jacksonville - I-95 Central hotel. Highlights Free hot breakfast and lobby coffee bar24-hour business centerOutdoor swimming pool with sun deckFitness centerFree high-speed Internet access Rooms The 118 cozy rooms at the Hampton Inn Jacksonville - I-95 Central hotel offer a den-like feel with a deep red wall, soft lighting from bedside sconces and a comfortable easy chair with ottoman for sitting down with a good book. Each room features a large 42-inch flat-panel HDTV with premium cable channels and free high-speed Internet access. Amenities at the Hampton Inn Jacksonville - I-95 Central hotel include coffee maker, iron/ironing board, hairdryer, WaterPik showerhead with curved shower rod and a spacious workdesk. Pick up the lapdesk to work in bed, complete with a pillow-top mattress, plush comforter, crisp white duvet and a choice of comfy pillows. Features Menu items rotate on the free breakfast spread at the Hampton Inn Jacksonville - I-95 Central hotel and may include sausage patties, eggs or French toast sticks. For those on the run, weekday breakfast bags hold a healthy breakfast and a bottle of water packed to go. Guests find the hotel well-located to the Jacksonville Beach Fishing Pier and some of the top golf courses in the country in addition to the Jacksonville Museum of Modern Art, EverBank Field and Jacksonville Zoo. Transportation Jacksonville International Airport (15.3 mi/24.6 km)Skyway monorail (0.1 mi/0.1 km) Attractions Jacksonville Landing (1.1 mi/1.7 km)Jacksonville EverBank Field (2.4 mi/3.8 km)Prime Osborn Convention Center (4 mi/6.4 km)Jacksonville Zoo (6.8 mi/10.9 km)Adventure Landing (15.4 mi/24.8 km)Jacksonville Beach (16.6 mi/26.7 km)TPC Sawgrass (23.4 mi/37.6 km)Historic St. Augustine (37.9 mi/61 km) Business Free high-speed Internet accessBusiness centerCopy and fax services (fees apply)One meeting room accommodates up to 60 people
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See all 34 reviews4
"Awesome location"
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Sleric77
- Jun 29, 2011
The staff was the best. They all were friendly and very imformamtive. My wife and I really loved the peace and quiet of the hotel, even though it was in the center of the city. The rooms were clean and comfortabl. We really enjoyed our stay.
4
hampton inn
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mickie
- Apr 17, 2011
The hotel was nice and the staff was very nice. I was sitting in the lobby one night and seen a huge cockroach. There were other people there that also saw it. Then we didnt get any towels or washclothes that morning. We went down to get some and they said they were out. It took awhile, but we got a couple but never got any washclothes.
Nightly rates from
$30
Scottish Inns Jacksonville Downtown Riverwalk Area
Rate based on
Check-in:
Feb 19, 2012
Check-out:
Feb 20, 2012
Description
Central Jacksonville location, minutes from Dowtown venues, Jacksonville Landing, Riverwalk, Convention Center, Stadium, and walking distance to The Historic San Marco with shops and restraurants. Guests enjoy Hi-Speed Internet, laundry facilities, outdoor pool, in-room premium movie channels and plenty of truck and RV parking. Whether you are traveling on business or leisure Scottish Inn provides clean, comfortable accommodations at affordable prices.
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See all 11 reviews1
HORRIBLE!
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I barely survived
- Nov 1, 2010
This was the worst hotel I've EVER been in. I'm not sure where to start, when I first arrived the manager seemed as if I was an inconvenience to him by even showing up. His dress attire was consisted of a wrinkled button up shirt with holes, yes holes in his khaki pants which were also wrinkled. The outside of the hotel was descent not looking bad at all; the inside however was a total different story. When my girlfriend and I walked in we both just stopped and stared for a moment, it was terrible. The smell of cigarette smoke knocked us down when we opened the door, then when we put our bags on the bed we noticed it had cigarette burns on the blanket I'm talking nickel and quarter size burns. On the ceiling you could see poor patch work, which I'm assuming when the roof was leaking, the TV had missing buttons so you either were going to watch the TV on loud or nothing at all, the remote control for the TV, yea the batteries were dead I had to use the batteries out of my razor to turn the volume up and down and change the channels. The bathroom ah yes the bath room, let's see first off the door was literally off the hinges, we couldn't open nor close the door because it was hanging off the frame. The toilet seat was broken and sliding off the toilet, the toilet itself wasn't securely mounted to the floor so that wobbled too. I was going to take a shower, when I turned the water faucet brown water came out, after about 5 min it cleared up, then I tried to take a shower but the water pressure out the shower head resembled that of a water gun. My girlfriend sat on the edge of the tub to take her bath, because I didn't recommend her sitting in the tub itself. When she plugged in her hair dryer, roaches (yes more than one or two) came scattering out of the electrical socket. Both of us walked around in our shoes because of fear that we would catch some kind of foot itch. Luckily she had Lysol to spray the bed down before we got it in.
Now let's go back outside where the kids, teenagers and college, were outside running around hanging out in the parking lot making all kind of noise. We got back from going out to eat around 10pm we didn't go to bed until 4am because of the noise, the police where outside at least 4 cop cars where shining lights in windows of hotels and you could pretty much hear everything through the paper Mache walls. Now you're probably wondering why I didn't just call the front desk, well I tried but the phone in the room was dead! All this happened on the FIRST night we were there, needless to say after the phone not working in the room we called and booked another room at a hotel further away, we couldn't stay another night there. When I tried to get my money back for at least one day she (the manager) gave me attitude and said that it wasn't possible to get it back. I just said screw it, and left. I wouldn't let a homeless person stay there it was that bad, I'm surprised that place hasn't been condemned yet I don't see how you run a business like that. I wish I could give out negative stars for this place, and have them change the name to the Roach hotel. It was Halloween weekend so I'm hoping this was just a theme that they were doing and not a day to day thing, this truly was a nightmare hotel.
Sincerely displeased
1
Glad I only had to stay two nights!
-
One tired guest
- Nov 1, 2010
The hotel room was dirty...there were burns in the carpet and it smelled like smoke though it was a non-smoking room. Our deadbolt on our door did not work, so we were left with the hotel chain for protection overnight. We put in a request to get the door fixed and the management seemed like it was not a big deal and it was to be done the next day. at 9AM, a stranger came busting through the door, into our hotel room and then said "Oh, wrong room". That's how we were awaken! I again complained to management and they got to fixing it. The whole experience was unsafe and distrubing. And no compenstation was offered by management. Instead I was told " this is a safe neighborhood". Yea so safe, the door doesn't lock and people can just walke right into your room!
Nightly rates from
$107
Homewood Suites by Hilton® Jacksonville Downtown-Southbank
Rate based on
Check-in:
Mar 2, 2012
Check-out:
Mar 4, 2012
Description
Enjoy upscale amenities and intimate privacy in a Jacksonville hotel suite complex Only steps away from its sister property the Hilton Garden Inn Jacksonville Downtown Southbank, the Homewood Suites offer intimate and upscale extended and short term stays in the heart of downtown Jacksonville in the trendy San Marco area. San Marco offers fine dining, shopping and trendy entertainment only a few short steps away from this unique and contemporary hotel suite complex. In addition to comfortable living spaces, there is a refreshing and relaxing onsite pool for guests to use and fully equipped fitness facility. Guests can take enjoy a complimentary breakfast daily at reception, and sip coffee next to the hearty lobby fireplace. Business executives can stay in touch with complimentary Internet and reserve the 24-hour business center for important meetings with clients. 3 Reasons To Stay: Hotel suite complex, first of its kind in Jacksonville areaSteps away from important attractions and places of interest to both executives and touristsSister property to Hilton Garden Inn Homewood Suites By Hilton Jacksonville Rooms As a proud sister property of a Hilton hotel, Homewood Suites by Hilton Jacksonville treats guests to refined amenities while they make the Homewood their temporary home away from home. This complex provides guests the comforts of home, including 42-inch LCD TVs to unwind after a busy day. Visitors to the suites can sprawl out or even fall asleep in front of the TV on the sofa bed in the living room area. Guests can eat out or cook dinner in the fully equipped kitchen complete with microwaves, dishwashers, cooking utensils and full size fridges. Things To Do: Jacksonville Historical Center – (0.25 mi/ 0.4 km)Museum of Science and History – (0.5 mi/ 0.8 km)Alexander Brest Planetarium – (0.5 mi/ 0.8 km)Friendship Park – (0.56 mi/ 0.9 km)Theatre Jacksonville – (0.68 mi/ 1.1 km)Jacksonville Landing – (0.69 mi/ 1.3 km)Downtown Jacksonville – (0.69 mi/ 1.3 km)Jacksonville Symphony Orchestra – (1 mi/ 1.6 km)Veteran's Memorial Coliseum – (1 mi/ 1.6 km)Veterans Memorial Wall – (1.1 mi/1.8 km)
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Return to top Amenities
- Business center
- High-speed Internet
- Pool
- Wireless Internet
- Fitness center
Reviews
Most recent hotel reviews
See all 3 reviews4
What a great time!
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Katrina LiveLaughLove
- Aug 4, 2011
My family (my all girls group) and I stayed overnight to visit the beach. After entering our suite we wish we could have planned to stay longer. The suite was fantastic and guest services was great. We will definetly be visiting again.
4
Excellent Choice!
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FLBusiness/pleasure traveler
- Feb 28, 2010
This hotel was very curtious to its travelers,with good room size, amenities and breakfast/appetizers served. I would stay here again (along with other locations) without second thought!
Nightly rates from
$96
Hilton Garden Inn Jacksonville Downtown Southbank
Rate based on
Check-in:
Mar 2, 2012
Check-out:
Mar 4, 2012
Description
Jacksonville hotel in San Marco neighborhood with free Internet, poolThe smoke-free Hilton Garden Inn Jacksonville Downtown Southbank offers 221 rooms and suites. Swim in the pool with the sound of fountains in the background, take an evening soak in the Jacuzzi or watch TV in the fitness center on personal LCD screens. Stop by the on-site restaurant or meet up in the lounge. Get work done in the 24-hour business center or use the free high-speed wired and wireless Internet access at the Hilton Garden Inn Jacksonville Downtown Southbank. Just out the door, the San Marco area offers shopping, dining and nightlife. Highlights Free wired and wireless Internet access24-hour business center with free printingOutdoor swimming pool with fountains and JacuzziIn-room Stay Fit Kit available for yoga, Pilates and core trainingHospitality center Rooms Spacious and sleek with dark wood accents and contemporary lighting fixtures, the rooms at the Hilton Garden Inn Jacksonville Downtown Southbank are as comfortable as they are good looking. All invite guests to relax on Garden Sleep System adjustable beds, with their smart balance between comfort and support. A chair with ottoman offers a cozy place to read and the ergonomic Mirra desk chair by Herman Miller is easy on the back when it's time to get to work. Both wired and wireless high-speed Internet access is complimentary. Enjoy favorite shows on a 37-inch LCD HDTV and order room service. The hospitality center includes a microwave, refrigerator and coffee/tea maker. Request a suite at the Hilton Garden Inn Jacksonville Downtown Southbank for a separate living area with sleeper sofa. Features Stroll the art galleries and boutiques in the San Marco area surrounding the Hilton Garden Inn Jacksonville Downtown Southbank before popping into a bistro or lounge. This AAA 3-diamond rated hotel offers a 24-hour lobby market and guest laundry and valet service. Within minutes, reach the Museum of Science and History, Jacksonville EverBank Field or Jacksonville Landing. Pull into a convenient parking space at the garage adjacent to the Hilton Garden Inn Jacksonville Downtown Southbank (fees apply). Transportation Jacksonville International Airport (15.8 mi/25.4 km)Adjacent to Skyway monorail system Attractions Jacksonville Landing (0.9 mi/1.4 km)Prime Osborn Convention Center (1.5 mi/2.4 km)Jacksonville EverBank Field (2.2 mi/3.5 km)Jacksonville Zoo (6.6 mi/10.6 km)Adventure Landing (15.5 mi/24.9 km)Jacksonville Beach (17.4 mi/28 km)TPC Sawgrass (23.6 mi/38 km)Historic St. Augustine (36 mi/57.9 km) Business Free high-speed wired and wireless Internet access24-hour business centerComplimentary print, fax and scan servicesBoardroom with two plasma TVs and DVD playerMeeting room accommodates up to 56 guests
Back to menu
Return to top Amenities
- Business center
- Restaurant
- High-speed Internet
- Pool
- Wireless Internet
- Fitness center
Reviews
Most recent hotel reviews
See all 14 reviews4
Overnight Stay
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Veronicawinston
- Dec 15, 2011
My stay at the Hilton Garden Inn was very nice. I was only there for one night on business. The location was possibly not in the greatest neighborhood but I never felt unsafe and it was very close to the riverwalk on the south side. It was very easy to access the interstate from this location. The staff was friendly, efficient and helpful, the lobby was very pretty and the hotel aesthetics were very nice. There was also a separate little snack bar next to the front desk from which you could purchase snack items and drinks. There was a small outdoor pool and hot tub located directly in front of the lobby/restaurant area. My room was very clean and comfortable, everything is very new. There was a microwave and a small refrigerator as well. The bed was very nice and comfortable. The bathroom had a shower only, no bathtub, but it was all very nice and modern as it is a new building. I ordered room service for dinner and it was decent, not spectacular, but large portion sizes and friendly and efficient service. I also appreciated the fact that check-out was a breeze. The drawbacks to my experience during my stay were the following: the parking garage ($9/night) was across the street from the hotel lobby with no covered crosswalk and it was raining hard the whole time I was there which meant walking through the rain from my car to the lobby. Fortunately, they had umbrellas provided that you could use to walk back and forth. Secondly, the breakfast was only one, all-inclusive buffet-style option that was not included in the cost of the hotel room and a room service option was not offered. Since I only wanted something light and possibly by room service, I did not want to pay the higher price ($12.95) for the entire meal. It did, however, look very nice with many choices. Finally, the hotel room doors slammed really loudly, so that was disturbing until all my neighbors went to sleep. But overall, I was impressed with the facilities and enjoyed my stay. I would be happy to stay there again.
4
Great getaway!!!
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1 Satisfied Customer
- May 30, 2011
Great place to stay. The hotel staff were professional & very informative. The location on the hotel is only minutes from the downtown area, the riverwalk, $ the Jax Landings!!!
* Prices reflect the lowest "base rate" found over the next 30 days. Rates are subject to change and may not include taxes and fees, hotel service charges, extra person charges, or incidentals, such as room service. All rates are displayed in USD unless otherwise noted. Converted rates are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
