Dubai Hotels

We had a lovely holiday with good service and excellent facilities.

This is a great hotel to spend a few days or more. The restaurants at the hotel are all excellent, and there are several pools, so it's not hard to find a quiet place to yourself. The gym is well-equipped. The metro is about a 7-10 minute walk at the airport Terminal 1. The showers, at least in the standard rooms, leave something to be desired, but overall this was a great hotel experience.

Great hotel with all the amenities that a North American traveler will want. The train station is within walking distance along with all the basics. Nice rooms, nice people and very comfortable. Comparable to a Shearaton, Westin style hotel.

Excellent hotel for a great price. Food was good, rooms are very good.

The Atlantis is a beautiful hotel with all of the amenities you could ever ask for. It really has something for everyone! The room was spacious with a beautiful view of the Palm. The staff was friendly and made us feel very welcome. Overall is was a great value and will definitely be going back!

It was an amazing experience, the staff were helpful at all time, the room was very comfortable and cleaned at least twice daily. My toddler enjoyed herself and always wanted to play around the aquarium.

helpful and friendly staff perfect location awesome view from seaview balcony

There are obviously dozens of hotels to choose from in Dubai. At $220/night, this one is perfect in every way. Even a good steak/frites.

Totally We had a good time there.

Staff were excellent and very attentive. The location right on the beach overlooking the Palm is awesome.

Jumeirah Zabeel Saray on upea 5 tähden hotelli. Tyyliltään hyvin loistelias,kultaa ja marmoria ei ole säästelty. Sijaitsee palmulla joten matkaa keskustaan, Marinaan jne. kertyy hieman. Taksit onneksi eivät ole Dubaissa kalliita. Hotellin palvelut ovat upeat, niin rannasta uima-altaalle, kylpylään kuin lukuisiin ravintoloihinkin.

We booked the Grosvenor House as our base from which to explore Dubai in preparation for a potential move out there and am very glad we chose this hotel. We had heard about the great service in Dubai but were blown away by the exceptional service we received from the staff at this hotel. Our overnight flight meant that we arrived early so we asked if an early check in was possible. Unfortunately it wasn't which was completely understandable and when returning from our walk, we were given a lovely room, bigger than we had expected, a letter of apology and a big bowl of fruit to make up for it which was completely unexpected and wonderful! Our stay could not have been more comfortable, the staff were all so friendly, not to the point of being over the top but we just really felt welcome in the hotel during our stay; hard to explain how they did it but I would define it as perfect service. We went for the Tower 2 premier rooms in order to be able to use the lounge and we're so glad we did. We've used lounges before in hotels and this by far was the best. The food was amazing and plentiful, the bar service in the evenings was also fantastic, as was the lounge manager who was so friendly and made us feel so welcome on each visit. We also used the Royal Meridien facilities which was a big plus. Buddha Bar was great for drinks and we also enjoyed the Embassy club, so great to have so many options for a night out within one hotel. Although we are big fans of the Four Seasons chain, our stay at the Grosvenor House really set the standard regarding luxury and in particular excellent, friendly service.

Every thing was excellent Every thing was excellent Every thing was excellent Every thing was excellent Every thing was excellent

very helpful reliable staff,food very good especially the breakfasts.a very good location for visiting dubai- dubai taxis always available 24 hours,suggest guests use dubai taxi not hotel taxi as they are far cheaper. Prego italian restaurant very good. Check in and out(at 4am very efficient)also wake up call.I would definately stay there again

As always, my stay at any Rontana hotel is infused with both comfort and courtesy.

This hotel is excellent in all aspects. It's location is perfect and the amenities are great. Excellent restaurants and bars. Fitness center, pools and spa were exceptional. Concierge staff was very helpful. All staff from housekeeping to management went out of their way to assist and to inquire as to how our stay was going. Room was on the 30th floor with great views of Dubai. Great place to stay.

Cet hôtel est vraiment bien placé pour des voyages d'affaires et visiter les sites incontournables, le métro est à 3mn à pied. Le service est impeccable, la navette pour la plage à l'Océana 20/20 et aussi 20/20 pour le salon "Exécutif" nous avons vraiment apprécié (Boissons, canapés, petit déjeuner ... ) service de qualité, le personnel est vraiment serviable et plusieurs langues parlées, personnel cosmopolite, très appréciable). Situé à 10mn en voiture de l'aéroport, le bruit des avions n'est pas vraiment dérangeant car hotel bien insonorisé. Le Spa est magnifique.

Sehr guter Service -waren sehr zufrieden- man darf die erhöhten Kosten nicht beklagen-guter Service kostet eben etwas

Fantastic service, close to the attractions. Great beach and pool areas to relax and enjoy the Dubai sun.

was in dubai as a 36 hour stopover trip. the hotel was easy to get to (30 minutes from the airport for 70AED/20USD). easy check in with a great upgrade. nice room had everything i needed and more. beautiful hotel. glad i stayed in a hotel connected to a mall--entertainment at any time of day if you need to fill time (skiing, people watching, and easy to get a quick bite to eat)

Only had an overnight, but would have stayed longer had I known what a perfect place it was. Service was exceptional, and I was overwhelmed to be upgraded to a junior suite. Since I had no time for a city tour, the concierge was able to arrange for a hotel car and driver for a 2-hour look around the city. I will definitely return for a longer stay on my way back to visit family in Sri Lanka.

Belles chambres très confortables Sdb un peu vieillotte mais propre et à proximité de tout . Un five star au prix d un trois . C est super

It was a lovely place for value and convenience with my first stay in Dubai. Will most likely come back.

Fantastic! Will go there again. View was amazing!!

well it was a nice relaxing few days spent there ,,I m sure i will recomend the place to my friends...

Great Hotel! Will stay there again. It was clean and great value for the money. I recommend renting a car.

A good location, walking distance from the popular gold souk and the Deira open shopping.

Not good enough to be a five star hotel[...] and hotel has a different room classification scheme so beware of what you are booking

Great location Great pool Private Beach Reasonably priced compared to other beach front resorts

Hotel is within walking distance to Dubai Mall and Burj Khalifa, so in an excellent location. Booked a Club Room but the rooms are much smaller than other 5 star hotels in Dubai. Moved room twice due to noise problems, don't stay in a room below 8th floor if you are looking for a rest. Between the air conditioning units on one side and the English Bar on the other side of the hotel the noise levels are high so insist on a high room. Club facilities - breakfast is adequate and quiet in the lounge but if you want more choice go to the main restaurant. Evening drinks and food are generous from 7 to 9.30pm, however some staff are great and some are very slow to serve. Food was very good and lots of choice. Pool area is large, you can use any of the pools around the hotel area. Food and drink around the pool is expensive but good. Pleasant stay but would probably pick a different hotel next time around.

Very nice overall. Very close to Dubai Mall, Burg.

HOTEL IS CONVINENT TO METRO SO MOST POINTS IN THE DUBAI AREA ARE EASY TO GET TO WHEN THE METRO IS OPERATING APPROX 6A-11P.

We did the Dhow Cruise Took the Metro to the Emirates Mall & Dubai Mall Dune Safari with BBQ/Ride the Camel Visit Atlantis Palm City Tour Visit the tallest building in the world

We thought the hotel was very nice but the restaurant at the hotel was very expensive. There are a lot of restaurants a few minutes away. We had a sea view room which was very nice. Closest metro station is only 5 minutes away by taxi. Don't take the taxis arranged by the hotel, they're at least twice as expensive, however, you get to ride in a Lexus ES350 so I guess that deserves a premium. The hotel is surrounded by hi-rise buildings which I thought was a negative.

Most enjoyable

I taught a class for a private company at Raffles Dubai on 18-23 June 2011. Raffles provided a room for training, internet access, laptops for students and instructor, a projector, and lunch catering. There was a brief internet outage the first day, but other than that everything was perfect. I'd definitely use them again for training in Dubai. They handled all aspects of the classroom setup, including the preinstallation of software on each computer. The daily catering was very good - we simply used the hotel's buffet each day for lunch. In addition, the hotel provided snacks in the morning and the afternoon, which were very good. I stayed at the hotel as well, and the guest service was very good. Laundry service is same-day if you turn in your clothes before noon. I didn't eat at the hotel, mostly because there was so much food during the day! The suite, which was the cheapest I could get there, was both inexpensive and very nice - large, nice view, well-kept and well-maintained. I don't know whether I'd stay there if I were in Dubai on other business though, as it's a drive from the downtown area. All in all, I was very satisfied with everything.

The location and service excellent .

I recently spent the night at the Crowne Plaza between flights. The check in staff was courteous and efficient, the room was clean, comfortable, and most important, quiet. A short 15 minutes from the Dubai airport this is a good place for a quick layover.

The hotel is a little hard to fine at first but when you learn the area you will fine you are in a great location to some/most of all the hot spot(if you rent a car like we did). The staff was OUTSTANDING,and the rooms are VERY SPACIOUS, AND CLEAN. Overall the family and I would highly recommend the JW MARRIOTT DUBAI.

From the moment I arrived, I was treated as family. From the front desk staff to the gym staff, it was a very pleasureable trip. The staff at JW Steakhouse is by far the best dining experience available. I would recommend the hotel and the restaurants to anyone travelling to Dubai.

Sehr gutes Hotel, unmittelbare Nähe zur Metro und Mail!

Acceuil, nourriture, propreté et service impeccable. D autant que nous avons reçu une chambre de catégorie supérieur sans suppléments, juste pour nous souhaiter la bienvenue. Une seule critique c'est un peu loin du centre ville!!!

I stayed here for a day as I passed through on my way to Afghanistan so when I had the opportunity to take a short break, I chose Dubai and, being a creature of habit, the same hotel. The hotel itself is very clean and well maintained. It is located in Deira, and connected the huge Deira City mall. I'm not a huge shopper but I found the location excellent because I had access to Carrefour's (I think it's a French Wal-Mart) and plenty of familiar places to eat. The personnel at the hotel are very friendly and all speak English to one degree or another, making communication in a foreign land much easier. They are extraordinarily polite and each, no matter what job they have, greet guests each and every time. As we didn't plan on doing much but wanted to see the city, the concierge proved very helpful, providing necessary information for tourists to enjoy their stay. But then again, we didn't make any out of the ordinary requests nor did we want to visit any obscure or out of the way places. The breakfast was complimentary and provided a good cross section of American, European, Indian and Arab foods. The wait staff was very attentive. There is a underused gym with plenty of aerobic machines and free weights. But don't let the photo fool you...the mirror on the wall makes it appear there are twice as many treadmills as there are (in reality about 8 or 10) The rooftop outdoor pool, when I went at the end of March, was not crowded, open late, and had nearly bathwater temperatures. In the late afternoon it became a little chilly as the winds picked up, more noticeable on the 8th floor. Only had a few drawbacks. Alcohol, as one would imagine is fairly pricey, especially at the hotel. The room "bar" was very expensive although it offered a wide variety of nips and pints. We got some good advice and bought some rum and wine inexpensively at the duty free shop of the airport. We sort of "prepped" in our room if we went out and had a drink or two away from the room/hotel. The hotel bar was dead on the two occasions we happened by but I know there are places to go if one wants to party. In fact there was some gathering going on on the 2nd floor my last night, but I think it was a private affair. There was no card or pamphlet in the room explaining whom to call for what service (laundry, housekeeping, information, concierge, room service, wake up call) so we referred to the symbols on the phone. Some would ring and ring and never answer, so the default became to call the operator or front desk. The air conditioning was uncomfortably cold, even at its warmest setting. We got to the point where we would call down and have it shut off in our room and turn it back on needed, which the staff did so promptly. Had only two issues with replacement items. Didn't get a newspaper two days in a row and had to ask for it. Also, had to request new bath towels one day. At least one of these seemed to be derived from some confusion as to when we were checking, as evidenced by a manager suddenly entering our room at one point (after knocking and stating "housekeeping") and inquiring as to when we were scheduled to leave. This was much more amusing than it was annoying however, as my gf had just come out of the shower. Overall it was a great, albeit short, trip and our stay was very enjoyable. It was nearly as enjoyable as some of resort destinations in Cancuun, Mexico I've been to but I would give a nod to the hospitality to the City Centre Hotel and the sun is almost guaranteed (which I'm sad to say, I can't say for Mexico in my limited experience). The city is easy to get around, relatively inexpensive, everything is in English, and there is plenty to see and do. We opted to mostly hang out at the hotel and enjoyed our stay immensely as a result. I would go back without question, assuming the price is right.

Very happy with my stay. Concierge staff need to get on top of city offerings. I payed a lot more for the big bus night tour because they didn't know or understand the tour pricing structures, otehrwise very good.

Hotel da visitare almeno una volta nella vita...incantevole e con ogni comfort!!

The hotel is impressive with gorgeous suites. The location is wonderful with all the sister hotels just a buggy (golf carts) ride away or a view out your window. The buggy rides with very friendly drivers was great. The suites were over the top with electronic controls for everything from drapes & mood lighting to opening the front door, beautiful bathrooms with fullsize toiletry amenities, staircase. You can call the butler to draw your bath water if you wish. The "office" comes complete with a laptop computer, fax machine with your own fax number. Definitely worth the experience once. Prices are ridiculous though. We went to the lunch buffet the first afternoon. It was a cruise type buffet and decor but cost almost $500. I would not recommend it. The hotel was just to stuffy for our taste. It was 110 degrees outside yet they request no shorts or sandals in the lobby or restaurants anytime except the pool. Jackets are required for men at dinner.