Sandos Caracol Select Club Adults Only All Inclusive

4 stars
Carretera Chetumal Puerto Juarez Km. 295 Hotel Sandos Caracol, Col. Centro, Playa del Carmen, 77710
Hotel Overview
Reviewer score
3.6
out of 5
13 reviews
Stylish comforts in the heart of Riviera Maya
Ideal for romantic vacation or weekend getaway, Sandos Caracol Select Club Adults Only All Inclusive offers sophisticated and stylish accommodations in the heart of Riviera Maya. This luxurious resort provides easy access to the turquoise waters of the Caribbean Sea and pristine beach area exclusively for adults the features hammocks and waiter. Guests can play at the tennis courts or have fun with nightly entertainment at the theater. 

At Sandos Caracol Select Club Adults Only All Inclusive, patrons enjoy the variety of appetizing Brazilian cuisine at Fogo du Brasil and enjoy a la carte breakfast and luch at La Jungla snack bar on site. Visitors can rejuvenate with pampering treatments at Spa Sandos on site with diverse temperature pools, hydrotherapy area, sauna and steam bath and work out at the fitness center. 
3 Reasons To Stay
Beach area with hammocks and waiterIn-house restaurant serving Brazilian cuisineExcellent spa facilities including diverse temperature pools
Sandos Caracol Select Club Adults Only All Inclusive Rooms
Sandos Caracol Select Club Adults Only All Inclusive offers elegant suites nestled into a quiet jungle area. Each unit is appointed with individual climate control, satellite 42-inch plasma TV, wireless Internet access, safe deposit box, iron and board, mini bar, hair dryer and balcony/terrace that opens to garden, pool or jungle views. Select accommodations have living area and balcony with Jacuzzi. 
Things To Do
  • Mamitas Beach Club (2.7 mi/4.3 km)
  • Riviera Art Gallery (2.9 mi/4.7 km)
  • 5th avenue art gallery (3.1 mi/5.0 km)
  • Silver Shine Art Gallery (3.5 mi/5.6 km)
  • Playacar Golf Club (4.7 mi/7.5 km)
  • Playa Paintball Park (5.9 mi/9.5 km)

Hotel Map

20.6616 -87.0399
Area served
Playa del Carmen, Solidaridad.
Nearby airports
Cancun International Airport (CUN). This airport is 45 km from the hotel.
Area description
Sandos Caracol Select Club Adults Only is located 10 minutes from the famous 5th Avenue, and only 45 minutes from the International Cancun airport, in the Mayan Riviera, next to the Sandos Caracol Eco - Resort and Spa. The hotel is located in the Luxurious Residential Complex " Grand Coral " where is the 18 holes Golf Course " Grand Coral Golf Course" designed by Nick Price.

Sandos Caracol Select Club Adults Only All Inclusive Rooms

Suite Superior Select Club Adults Only + 21
Suite Superior Select Club Adults Only + 21 offers one king bed or two double bed with air conditioning individual control, alarm clock, balcony / terrace, bathrobe, bathroom amenities, cable / satellite TV, ceiling fan, 42 " color flat screen TV, disabled facilities, hairdryer, turn down service, premium liquor bottles, wi fi internet, iron / ironing board, laundry service, mini bar, radio, bathrobes, hot and cold water dispenser, room service 24 hours, digital safe in room, tea and coffee making facilities, telephone, Ipod player, vanity mirror, fine pillows and linen and smoke detector. Suite Superior Select Club Adults Only + 21 years old balcony or terrace with garden or pool view, Wardrobe, Pillows and Fine linens - Bathrobes.
Suite Deluxe Select Club Adults Only + 21
Deluxe Suite with 1 king size bed and double sofa bed, for Adults over 21 years old, balcony with garden or pool view, Jacuzzi in the room - Flat Screen TV/ Cable - Air Conditioning with individual control - 24/Room Service - Smoke Detector - Safety Box - Hairdryer - Bathroom amenities - All Inclusive Minibar - Iron and Ironing Board - Fan - Vanity Mirror - Hot and Cold Water Dispenser - Premium Liquor Bottles - Tea and Coffee amenities - Turn Down Service - Ipod Player - Wi Fi Internet - Pillows and Fine linens - Bathrobes - - Wardrobe
Suite Penthouse Select Club Adults Only + 21
Penthouse Suite with 1 King Size Bed and 1 double sofa bed, for Adults over 21 years old, with Jacuzzi on the terrace with garden or pool view - Flat Screen TV/ Cable - Air Conditioning with individual control - 24/Room Service - Smoke Detector - Safety Box - Hairdryer - Bathroom amenities - All Inclusive Minibar - Iron and Ironing Board - Fan - Vanity Mirror - Hot and Cold Water Dispenser - Premium Liquor Bottles - Tea and Coffee amenities - Turn Down Service - Ipod Player - Wi Fi Internet - Pillows and Fine linens - Bathrobes - Wardrobe

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Spa
Night club
Golf
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
In-Room Safe
Tour desk
Barber/Beauty shop
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Restaurant
La Laguna - International Buffet, La Toscana - Italiano, Las Mascaras - Buffet Mexicano, El templo - Oriental, La Riviera - Mediterranean, El Gaucho - Grill - Steak House, Fogo du Brasil - Rodizio, Vegetariano - Gourmet Vegetariano , La Jungla - Snack Bar and El Nido - Snack 24 hrs.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (13)

Ratings and reviews for Sandos Caracol Select Club Adults Only All Inclusive

Overall score

3.6 / 5
5.01.0
13 out of 13
Amenities:
3.8
Room cleanliness:
3.9
Hotel staff:
4.1
Room comfort:
4
Location:
3.9
Value:
3.9

69% would recommend to a friend.

Sort by:
Review of Sandos Caracol Select Club Adults Only All Inclusive

Reviewer score

4
5.01.0
Papa from NY
New York, NY, USA
Mar 30, 2012

Perfect for family with kids

I have been to.many resorts in Mexico and Punta Cana DR. Some resort might have been nicer with overall room quality, food, landscape, etc, but none was so exciting for the kids. Here are my thoughts: Attractions for kids are incredible - water park and kids club was a hit with kids Big beautiful beach Food was as good as any where else you go Brazilian restaurant had the best food and service Staff was friendly expect for few occasions Lots of activities - volleyball very popular on the beach Natural fresh water hole was nice for swimming Lots of bars to hang around The resort is big but most things are conviniently located One suggestion I have is to convert the stake house restaurant which is by the pool and the beach to a quick snack bar during the pool hours. The drinks by the pool are great but if you get hungry you need to walk to a buffet located in the middle of the resort

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Money-saving tip: Not Applicable

The taxi from the Cancun airport to the hotel is 41 USD so it might be cheaper transportation option than many transfers offered by the websites.

Review of Sandos Caracol Select Club Adults Only All Inclusive

Reviewer score

4
5.01.0
Horrod
Winnipeg, MB, Canada
Mar 26, 2012

Another great stay

This was are four time there and again it was wonderful. We've had different rooms, but are favorite is the Select a Club Junior Suite with jucuzzi on the balcony. The foods is always good. The staff are wonderful and very helpful. We enjoy walking on the beaches and feeling very safe at the Hotel. Shopping on 5th avenue is always a fun time and you feel safe walking around.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Shopping tip: Short drive from hotel

5t avenue in Playa De Carmen is a great time shopping or the night life.

Review of Sandos Caracol Select Club Adults Only All Inclusive

Reviewer score

4
5.01.0
Roscoe1969
Vancouver, BC, Canada
Mar 26, 2012

Great staff and grounds

Our first room was horrible, but we got moved after one night into a better room. However, after asking 3 times, the ceiling fan never got fixed in our new room. Don't bother carrying the blue pool towels back and forth to your room. Even though you are asked to "sign-out" towels at the pool, it doesn't matter. The food in the buffet was OK, but the restaurants were a solid "B." The best was probably the Mediterranean restaurant, but it tends to be windy right on the beach. The staff is definitely the best thing about the resort. They are genuinely nice and appreciative of any tips you give them, but you are never under the impression that is it expected.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Entertainment tip: Long walk from hotel

It takes about an hour and half to walk from Sandos to Playa del Carmen. Went to Cannibal Royale beach club for a drink. Lots of fun!

Review of Sandos Caracol Select Club Adults Only All Inclusive

Reviewer score

3
5.01.0
Carson04
Boston, MA, USA
Mar 22, 2012

Family Vacation

I would say it was just okay. I read all the reviews and did my homework before going and decided to take a chance. I requested one thing upon our arrival for one of our children who was celebrating a birthday and it took four days to get. However, I was told everyday that it would be delivered to our room that afternoon which never happened. We also fell victim to being told we would be taken on a "tour" of the resort because there was SO MUCH to see. This was not the case. It was a three hour sales pitch for a time share. They say it's not but it is!! Staff are nice for the most part but don't appear to know the words "thank you" Glad we can say we tried it but won't be going back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Sightseeing tip: Short drive from hotel

5th Avenue is a must see!!

Review of Sandos Caracol Select Club Adults Only All Inclusive

Reviewer score

4
5.01.0
izzyg
Brighton, MI, USA
Mar 12, 2012

Awesome March Vacation 2012

We were very pleased with the service that the hotel had offered. Its great for a family with young children. There is so much for them to do, from the kids club, kids disco, to the kids water park. There is no reson to leave the hotel because there is plently of excitment there. Its primarily a resort for families.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
4
Dining tip: In Hotel

book your dining reservations they day you check in because they book up fast and you wont get what you want

Review of Sandos Caracol Select Club Adults Only All Inclusive

Reviewer score

4
5.01.0
Longbow
Pennsylvania, USA
Mar 9, 2012

good experience, some downsides

This is a nice resort where a lot of effort goes into making the surroundings unique - there is some wildlife on the premises, ruins, waterpark, kids club. Food is ok, but note that many restaurants on the premises are not included and need to be paid for separately. Our room happened to be very badly insulated noise wise - thankfully I only had a neighbour for one night - I could hear every word. It was perhaps just bad location. The beach is swimming unfriendly, though this may not be unique to this hotel - it is somewhat characteristic to this area of Mexico. Still this beach may be weaker than others I have been to. The beach here has experienced significant erosion they have deployed some custom solutions to stop that. The bottom is very rocky and not barefoot friendly. If you want to swim in the ocean you should look elsewhere. The internet is costly, expect to have to pay $5 per hour and you have to go all the way to an internet hub. Royal Elite rooms get 'free' wifi but most of the time is swamped and unusable. It was only working for me early morning or during dinner time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Time-saving tip: In Hotel

Use the wifi during the peak feeding times.

Review of Sandos Caracol Select Club Adults Only All Inclusive

Reviewer score

4
5.01.0
Eco Guest
New Hampshire, USA
Mar 5, 2012

Perfect for families.

I have been to many Carribean islands to include: Jamaica, St. Lucia, Antigua, Turks and Caicos, Aruba, Dominican. I have to say, this was the best bang for your buck. The resort was well manicured, the rooms were squeaky clean, there was plenty of shade, and I felt very safe. There were so many offerings: 1 adults only pool, an aqua park for kids, a chill out pool for a more quiet experience, and the crazy swim up bar pool. There was a fresh water natural lagoon to snorkel in. There was a focus on the environment and guided tours around this theme. When they built this resort they did a nice job preserving the lush foliage, so the walks around the resort were just beautiful. There was wonderful evening entertainment. We will definitely be back next year.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
5
Money-saving tip: Not Applicable

Bring small bills with you. Great for tipping, negotiations at the market, and it's always great to be able to give exact change, as they give you your change back in Pesos.

Review of Sandos Caracol Select Club Adults Only All Inclusive

Reviewer score

5
5.01.0
Tim9
Chicago, IL
Mar 1, 2012

Couples Trip

Great Hotel and Wonderfull Staff. The upgrade to the Select Club was worth every penny. One thing missing was a bar where only adults could have a drink, too many kids running around the bar areas.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: In Hotel

Upgrade to Select Club.

Review of Sandos Caracol Select Club Adults Only All Inclusive

Reviewer score

4
5.01.0
Rkren
Waterville, MN 56096, USA
Feb 26, 2012

Kid friendly place

We went on our honeymoon here, it was a good resort. However we did not get most of the things mentioned in their "honeymoon package". The staff was great, but didnt explain what options were and were not available to us with our all inclusive. Great resort for kids, definately geared towards families, and beautiful setting.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Sightseeing tip: Short drive from hotel

We went an saw Tulum, well worth it! beautiful ruins on the coast.

Review of Sandos Caracol Select Club Adults Only All Inclusive

Reviewer score

4
5.01.0
Nickie H
Long Island, NY
Feb 26, 2012

Good for its value

This is my second trip to Cacun. My last trip we stayed in Iberostar Maya which is a very very nice hotel. However, my experience over there was not very positive. Staff was lazy and the room was not very clean up to the money I paid. The facility over there was great. However, I have young kids and that resort was way too big for them. Sandos is perfect for families with young children. Food and room comfortness are moderate. Resort is small, but really ideal for young children. Overall, a very positive experience. Hotel management is good. Staff is good and friendly. In other resorts we stayed, this is the one that has the strongest mangement. Staff does not look into tips to provide service. I have sensed that tips left on table can be picked up only by higher ranks of staff. So, if you are leaving the tips, make sure you hand it to the server(s). I hate the money would go to the hotel instead of people actually doing the work. Pools are small and a bit crowded. They need to put more chairs. Lots of Europeans with different cultures. Couples without kids have to stay away from this resort. I would really hate it if I had no kids.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
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