$97 Avg/night
Rate and special offer based on Check-in: Aug 11, 2014 Check-out: Aug 14, 2014

Radisson Ambassador Plaza Hotel & Casino San Juan

3 stars
1369 ASHFORD AVENUE, CONDADO, 00907
Hotel Overview
Reviewer score
3.5
out of 5
250 reviews
I had a blast!

The staff at this hotel was so friendly and I would definitely recommend this hotel to a friend. My... See full review

  • Chelle 91
  • Jul 1, 2014
Awesome getaway

Very good, excellent service. Very close to restaurants and places to go. See full review

  • The Conrad
  • Jun 7, 2013
Upscale Plaza hotel - Best value in San Juan - Renovated rooms with complimentary Wireless Internet - Panoramic ocean views from penthouse pool level -24 Hour casino with over 400 slot machines - 2 lounges - Live Music nightly at the Cabaret Lounge- Business Center - Adults receive 2 complimentary beverages per stay - Complimentary local and 800 calls - Caters to corporate as well as leisure travelers - 1 block away from the beach - Within walking distance to many restaurants, shops and attractions.

At the Radisson Ambassador Plaza Hotel & Casino San Juan, we offer a variety of services and amenities to provide guests with the ultimate in relaxation. For the comfort of all guests, the hotel and casino are smoke-free.
Services at the Radisson Ambassador Plaza include: Ambassador Club Lounge Ambassador Grill & Sports Bar Beautiful rooftop swimming pool with a panoramic view of the Condado area and the ocean Club CarlsonSM hotel rewards program Concierge services Easy access to the beach Free local and toll-free calls Five meeting and banquet rooms for up to 100 people Gift shop High-speed, wireless Internet access (complimentary) Mimo Salon & Spa New pool bar serving refreshing tropical drinks Parking (fees apply) Premier 24-hour casino with 500 slot machines State-of-the-art Fitness Center (bicycle, elliptical, free weights, treadmill)

Radisson Ambassador Plaza Hotel & Casino San Juan Rooms

Deluxe Room
Our Deluxe Guest Rooms average 340 sq. ft. in size feature double paned insulated windows, work Desk, two 2-line speaker Phones, complimentary WIFI Internet, balcony, iron/ironing board, clock radio with Alarm, hairdryer, coffee maker, bottled water, Lodgenet System with pay per view, in room safe

Amenities

  • Free internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Game room
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Internet
Free internet
Parking
Parking
Accessibility
Handicapped parking
Brailled elevators

Hotel Map

18.4551 -66.0673
Area served
1369 Ashford Avenue, Condado, San Juan, Puerto Rico 00907
Nearby airports
Luis Munoz Marin Airport (SJU) - estimated driving time is 15 minutes.
Area description
With a convenient location just one block from Condado Beach, the Radisson Ambassador Plaza San Juan Hotel & Casino offers warm hospitality, an inviting atmosphere and top-notch services sure to please both business and leisure travelers.

Dining

Room Service
Bring the restaurant to you and enjoy your meal in the comfort of your own room. Room service is available 6:30 a.m. to 11 p.m.
Ambassador Sports Bar
Check out our Happy Hour and try one of our specialty Caribbean-inspired drinks or catch the game on one of Ambassador's three plasma TVs.
Cabaret Lounge
Enjoy nightly live entertainment Thursdays through Sundays.
Ambassador Grill
Our hotel restaurant offers a variety of international dishes you won't find anywhere else. The menu includes specialties such as honey glazed salmon served with seasonal vegetables and delicious Puerto Rican specialties like Mofongo (mashed fried plantains) stuffed with shrimp, chicken or churrasco.

Hotel Policies

Check-in:
1300
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (250)

Ratings and reviews for Radisson Ambassador Plaza Hotel & Casino San Juan

Overall score

3.5 / 5
5.01.0
250 out of 250
Amenities:
3.6
Room cleanliness:
4.1
Hotel staff:
3.9
Room comfort:
4
Location:
4.2
Value:
3.7

78% would recommend to a friend.

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Anonymous
charlotte, nc
Aug 1, 2011

Good value

Location was good. The staff was helpful. The room was clean. The price was very reasonable for this accomodation. Would recommend this hotel to others.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Adventures
Columbia, MD, USA
Aug 14, 2011

One Night Gataway

The staff was really slow during the check in. I got two free complementary drinks I did not expected that was a plus. The bathroom in the room was small at least the shower area. The beds and other thing in the room were as expected nice and clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

Go and eat in one of the restaurant outside by the street is better than the hotel one.

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Camille Cruise Freak
South Orange, NJ
Jun 15, 2010

More and less than expected

It was with 3 minutes walking distance to the beach and it's located on a strip with plenty of food choices. The beds were great. They were the Select comfort beds that where you can adjust the firmness and softness you wanted. The drinks at the bar suck and the casino was rowdy.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
3
Value:
5
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Dee Traveling Mom
Miami, FL
Mar 1, 2010

Great location, clean room

My two previous stays at the Ambassador were fine. This one was extremely noisy during the wee hours of the nights. Lots of noisy trucks, car alarms going off twice, all coming from the parking lot and my room was on the 5th Floor.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Dining tip: Short walk from hotel

Danny's International - great place for breakfast and lunch

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Dee Traveling Mom
Miami, FL
Mar 1, 2010

Great location, clean room

My two previous stays at the Ambassador were fine. This one was extremely noisy during the wee hours of the nights. Lots of noisy trucks, car alarms going off twice, all coming from the parking lot and my room was on the 5th Floor.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Dining tip: Short walk from hotel

Danny's International - great place for breakfast and lunch

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Anonymous
Ft. Washington , MD.
Jan 16, 2010

Rest and Relaxation

Enjoyed the Ambassador Club's ameneties . Food - Pretty good Staff - Very pleasant and helpful Clean Quiet

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Jeff6639
Kansas City Mo.
Mar 22, 2013

Worth the money

very clean rooms very helpful staff well cared for casino.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
2
Value:
5
Dining tip: Short drive from hotel

for better food and entertainment stay on the older side of san juan

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Traveling maniac
Tampa Bay, FL, USA
Feb 22, 2012

Daughter and mother bonding

Parking rental car was quick and easy, check in the same. Got there at noon and our room was ready. Had lunch at the Grill in hotel when we arrived. Great black bean soup with rice and chopped onions! Definitely would not want to be there without car as not too much around to do and it was great driving to the rain forest and south of the city for the outstanding pig roasts! Enjoyed the welcome drink at the bar. Fantastic Pina Coladas! Stayed in Ambassador suite. Room was spacious but sure needed some repair. Crazy position of bathroom and bathroom light. Light is outside of bathroom therefore you wake up anyone sleeping in bed when you turn it on. Will bring flashlight next time.Cracked shower tiles, surfaces worn off furniture, old fashioned TV in suite, nice flat screen in bedroom. Select comfort number bed . . . adjuster didn't work so you couldn't select number. Don't bother going to the cocktail hour for appetizers unless you are starving or broke. Honor bar? They stand and watch you like a hawk and ask if you signed a ticket making you feel like a criminal. They should just serve you the drink then give you the check. We stayed three nights but only ate complimentary breakfast one morning. It consisted of very stale pastries, Ego waffles, cereals, boxed yogurt, etc. Great little coffee maker in room with local coffee, very quiet room, good toiletries, balcony offered limited view of ocean, awesome housekeeping staff. Loved the casino until the system went down and hundreds of patrons had to wait 2-3 hours to get their payout slips. Not perfect, but what is? Would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
3
Entertainment tip: Short drive from hotel

Drive south of hotel (about a 45 minute drive) to Guavate in the mountains on a weekend night to eat delicious spit roasted pig, listen to live, wonderful music, and dance with the locals! It will be a memory of a lifetime! Drive to the beautiful rain forest about an hour and a half east of town and go up the the mountain (191) for amazing views.

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
V.B. Travelller
Condado Beach Puerto Rico
Dec 28, 2012

Adequate

Overall average and adequate. No complaints. Major thing missing for this hotel was beach accessability. Also there is no real lobby sitting area for mingling.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Shopping tip: Short walk from hotel

restaurants ans Walgreens nearby

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Anonymous
mb, fla
Jan 12, 2011

Not bad

For the price this hotel is a reasonable value. We had a third person that slept on the pull out in the other room so it saved us from renting another room. Overall the room was clean and it had a new sleep number bed. While well kept, the property is somewhat older. The staff are friendly and helpful. The lobby area and casino are certainly older compared to some others with an older local crowd. Access to the beach is a couple of blocks away. There is a roof top pool which is rather small and stark. We visited the San Juan area to do some rock climbing. I would not recommend this area generally as a beach vacation spot.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
3
Sightseeing tip: Not Applicable

Avoid the sports bar. The staff is friendly and professional but the food is not good at all. I will spare you the details. For something similar, Uno Pizza is a block away (not great but much much better).

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