$110 Avg/night
Rate and special offer based on Check-in: May 28, 2013 Check-out: May 31, 2013

Radisson Ambassador Plaza Hotel & Casino San Juan

3 stars
1369 ASHFORD AVENUE, CONDADO, 00907
Hotel Overview
Reviewer score
3.5
out of 5
141 reviews
Radisson for two

Stayed here with my husband for a few days off while my parents cared for my 8 month old. We got... See full review

  • Atorres961
  • Apr 17, 2013
New Year's Eve & Honeymoon

Hotel was hub for visiting the island of Puerto Rico. Great location to restaurants, bars, and... See full review

  • jawsmvj
  • Jan 4, 2013
Upscale Plaza hotel - Best value in San Juan - Renovated rooms with complimentary High Speed Internet - Panoramic ocean views from renovated (Spring 2006) penthouse pool level - Luxurious Plaza club -24 Hour casino with over 482 slot machines - 2 lounges - Live Music nightly - New Business Center - Adults receive 2 complimentary beverages per stay - Complimentary local and 800 calls - Caters to corporate as well as leisure travelers - 1 block away from the beach - Within walking distance to many restaurants, shops and attractions.

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Elevators
Ice machine
24 hour security
FEMA approved
Activities
Outdoor pool
Fitness center or spa
Health club
Exercise gym
Jacuzzi
Casino
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
ATM/Cash machine
Security
Wake-up service
Multilingual
Shops/Commercial services
Gift shop
Copy service
Currency exchange
Internet
High-speed internet
Parking
Indoor parking
Valet parking
Outdoor parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Accessible parking
Brailled elevators
Grab bars in bathroom
Room
DVD player
Television with cable
Safe
Kitchen
Hairdryer in room
Microwave
Fire alarm with light
In room movies
Sofa bed
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

Hotel Map

18.4551 -66.0673
Area served
City Center
Nearby airports
LUIZ MUNOZ MARIN INTL, (SJU), 5.00, MI, W;
Area description
Beach, This hotel is located near the beach.

Dining

Ambassador Grill & Bar
100 percent nonsmoking bar.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (141)

Ratings and reviews for Radisson Ambassador Plaza Hotel & Casino San Juan

Overall score

3.5 / 5
141 out of 141
Amenities:
3.6
Room cleanliness:
4.1
Hotel staff:
4
Room comfort:
4
Location:
4.1
Value:
3.8

79% would recommend to a friend.

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
Anonymous
Atlanta, GA
Jun 3, 2010

Fabulous!

My experience at this hotle was fantastic. The staff was always kind and helpful and whenever we needed service to our room, it provided in prompt manner. I really enjoyed my stay and the location of the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
Anonymous
Atlanta, GA
Jun 1, 2010

Radisson Condado nice

Clean Quiet experience. Good value for the money.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
1st time to Puerto Rico
Biddeford, ME
May 23, 2010

Not exactly luxury, but great staff!

The best thing about this place was the staff- they all spoke English, were friendly and helpful. They believe in customer service. They let me check in early, check in tome is at 3pm and I was able to check in at 11am. The first night was noisy, music until 1am. Easy solution: ask for a higher floor, there are 7! The second night was great. The casino was decent. The rooms clean. The halls were ugly. There was a beautiful beach within easy walking distance. And some nice restaurants too. About $20 dollar taxi ride from the airport. Overall, a good choice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
Anonymous
atlanta geogia
May 20, 2010

fantastic family gate

We like everything accept on the nigth of 05/19/2010 the pool was close due to the event that was not clearly noticed

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

2
Anonymous
canada
May 10, 2010

radisson ambassador plaza hotel

staff was unfreindly and unorganized

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
2
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
Ed & Maria Vacation
Plesantville, NJ
May 7, 2010

Ed & Maria Vacation

My boyfriend and I visited historic places, gamble, dine and enjoy the beach. We also did the Bacardi and the old San Juan tour which it was nice, our tour guy was very knowledgeable about the history of Puerto Rico. It was a very enjoyable experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
Mrs. Happy
Boston, MA
May 5, 2010

Comfortable & Reasonable

Toured a few days prior to cruise

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
Vfoote3
Virginia
May 2, 2010

Great location and reasonably priced

We chose the hotel based on reviews. It turned out to be a great choice. Rooms nicely furnished and very clean. Overall maintenance of the room and bathroom was excellent. No problem with A/C. Continental breakfast was plentiful and fresh. Because it's centrally located we didn't need to rent a car for the the first 3 days of our vacation because sites of interest and clubs were within walking distance or bus ride or short taxi ride away. Hotel parking rates were surprisenly cheap for the area, another reason to stay there!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Nightlife tip: Short walk from hotel

Dinning (inexpensive or expensive), clubs (casual or evening wear attire) plenty to pick from nearby.

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
Anonymous
Alabama
Apr 24, 2010

Radisson San Juan

Hotel visit was only for one night prior to cruise. It served it's purpose. No complaints. In a decent location you could not see ocean, but short couple of blocks away and you could walk around the area and see some things. Not somewhere I would stay for a actual week vacation. But for a business stay or a nite or two in between it was good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: In Hotel

They do have a booth in hotel that offers tours from right there. I did the rainforest tour, very nice. I also booked on very short notice so that was nice.

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

2
Anonymous
tampa, fl
Apr 21, 2010

the hotel was ok

the hotel ads said nightly turn down service and chocalates, sleep number bed, neither is true of hotel room we had in the ambassadors club. the phones in the room did not work, reported to front desk, nothing was done about it, the tv kept loosing channels while we had it on, tv remote did not always work. hotel ads say nightly entertainment, did not happen thursday night of our stay. I was disappointed in the hotel, would not stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
Dining tip: Short walk from hotel

the restaurants were many and very good.

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