Radisson Ambassador Plaza Hotel & Casino San Juan

3 stars
1369 ASHFORD AVENUE, CONDADO, 00907
Hotel Overview
Reviewer score
3.5
out of 5
185 reviews
Good price!

Good price and excellent location. You have a lot of bars, restaurants and hotels near by. Walking... See full review

  • Lorenna
  • Dec 7, 2014
Romantic Getaway

Just time to enjoy as couple! Pampered by friendly staff. See full review

  • Febus
  • Aug 4, 2014
Upscale Plaza hotel - Best value in San Juan - Renovated rooms with complimentary Wireless Internet - Panoramic ocean views from penthouse pool level -24 Hour casino with over 400 slot machines - 2 lounges - Live Music nightly at the Cabaret Lounge- Business Center - Adults receive 2 complimentary beverages per stay - Complimentary local and 800 calls - Caters to corporate as well as leisure travelers - 1 block away from the beach - Within walking distance to many restaurants, shops and attractions.

At the Radisson Ambassador Plaza Hotel & Casino San Juan, we offer a variety of services and amenities to provide guests with the ultimate in relaxation. For the comfort of all guests, the hotel and casino are smoke-free.
Services at the Radisson Ambassador Plaza include: Ambassador Club Lounge Ambassador Grill & Sports Bar *temporarily closed until December 15,2014 due to refurbishing* Beautiful rooftop swimming pool with a panoramic view of the Condado area and the ocean Club CarlsonSM hotel rewards program Concierge services Easy access to the beach Free local and toll-free calls Five meeting and banquet rooms for up to 100 people Gift shop High-speed, wireless Internet access (complimentary) Mimo Salon & Spa New pool bar serving refreshing tropical drinks Parking (fees apply) Premier 24-hour casino with 500 slot machines State-of-the-art Fitness Center (bicycle, elliptical, free weights, treadmill)

Radisson Ambassador Plaza Hotel & Casino San Juan Rooms

Executive Junior Suite
Our Executive Jr. Suites average 415 sq. ft. in size and feature quality linens, down pillows and finished with a premium down-filled comforter nestled in an ultra-soft duvet cover. Separate Living Room area and bedroom, work desk, complimentary WIFI Internet, TV with Lodgenet System, pay per view movies, balcony, bathrobe, in room safe and bottled water.
Executive 1 Bedroom Suite
Our Executive One Bedroom Suites average 495 sq. ft. in size with separate living area and features quality linens, down pillows and finished with a premium down-filled comforter nestled in an ultra-soft duvet cover. Separate Living Room with sofa bed (selected few) and bedroom, work desk, complimentary WIFI Internet, 2 TVs with Lodgenet System, pay per view movies, balcony, bathrobes, in room safe and bottled water
Ambassador Club Room
Our Ambassador's Club Room average 340 sq. ft. in size and features work desk, two 2-line speaker phones, complimentary WIFI Internet, balcony, iron/ironing board, clock radio with Alarm, hairdryer, coffee maker, bottled water, Lodgenet System with pay per view, in room safe and bottled water. Enjoy access to our Private Ambassador Club Lounge where complimentary breakfast is served daily from 6:30am-9:30am and complimentary hors d'oeuvres daily from 5:30 pm to 7:30 pm with an honor bar.
Ambassador Club Junior Suite
Ambassador Club Junior Suite- Our Ambassador Club Jr. Suites average 415 sq. ft. in size and feature quality linens, down pillows and finished with a premium down-filled comforter nestled in an ultra-soft duvet cover. Separate Living Room area and bedroom, work desk, complimentary WIFI Internet, TV with Lodgenet System, pay per view movies, balcony, bathrobe, in room safe and bottled water. Enjoy access to our Private Ambassador Club Lounge where complimentary breakfast is served daily from 6:30am-9:30am and complimentary hors d'oeuvres daily from 5:30 pm to 7:30 pm with an honor bar.
Ambassador Club 1 Bedroom Suite
Our Ambassador Club One Bedroom Suites average 495 sq. ft. in size and feature quality linens, down pillows and finished with a premium down-filled comforter nestled in an ultra-soft duvet cover. Separate Living Room area and bedroom, work desk and complimentary WIFI Internet, 2 TVs with Lodgenet System, pay per view movies, balcony, bathrobe, in room safe and bottled water. Enjoy access to our Private Ambassador Club Lounge where complimentary breakfast is served daily from 6:30am-9:30am and complimentary hors d'oeuvres daily from 5:30 pm to 7:30 pm with an honor bar.
Deluxe Room
Our Deluxe Guest Rooms average 340 sq. ft. in size feature double paned insulated windows, work Desk, two 2-line speaker Phones, complimentary WIFI Internet, balcony, iron/ironing board, clock radio with Alarm, hairdryer, coffee maker, bottled water, Lodgenet System with pay per view, in room safe

Amenities

  • Free internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Game room
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Internet
Free internet
Parking
Parking
Accessibility
Handicapped parking
Brailled elevators

Hotel Map

18.4551 -66.0673
Area served
1369 Ashford Avenue, Condado, San Juan, Puerto Rico 00907
Nearby airports
Luis Munoz Marin Airport (SJU) - estimated driving time is 15 minutes.
Area description
With a convenient location just one block from Condado Beach, the Radisson Ambassador Plaza San Juan Hotel & Casino offers warm hospitality, an inviting atmosphere and top-notch services sure to please both business and leisure travelers.

Dining

Room Service
Bring the restaurant to you and enjoy your meal in the comfort of your own room. Room service is available 6:30 a.m. to 11 p.m.
Ambassador Sports Bar
Check out our Happy Hour and try one of our specialty Caribbean-inspired drinks or catch the game on one of Ambassador's three plasma TVs.
Cabaret Lounge
Enjoy nightly live entertainment Thursdays through Sundays.
Ambassador Grill
Our hotel restaurant offers a variety of international dishes you won't find anywhere else. The menu includes specialties such as honey glazed salmon served with seasonal vegetables and delicious Puerto Rican specialties like Mofongo (mashed fried plantains) stuffed with shrimp, chicken or churrasco.

Hotel Policies

Check-in:
1300
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (185)

Ratings and reviews for Radisson Ambassador Plaza Hotel & Casino San Juan

Overall score

3.5 / 5
5.01.0
185 out of 185
Amenities:
3.6
Room cleanliness:
4
Hotel staff:
3.9
Room comfort:
3.9
Location:
4.1
Value:
3.7

79% would recommend to a friend.

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

5
5.01.0
Atorres961
Business
Fairview, NJ
Apr 17, 2013

Radisson for two

Stayed here with my husband for a few days off while my parents cared for my 8 month old. We got the relaxation we were after and had an excellent time! Staff was very accommodating and Condado strip offered a variety of restaurants and entertainment... not to mention the beach is only steps away. Would definitely return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Jeff6639
Business
Kansas City Mo.
Apr 16, 2013

San Juan Radisson

Very helpful staff clean rooms easy access nice casino one of the nicer hotels on this side of the island but most fun and sites are in old San Juan

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Stay in old San Juan

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
5.01.0
gangsta fary
Business
san juan puerto rico
Mar 29, 2013

ok for a few nights

Great location in te heart of condado. The front deask agents need a litle help. Waited about 20 min standing in line to check in.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Jeff6639
Business
Kansas City Mo.
Mar 22, 2013

Worth the money

very clean rooms very helpful staff well cared for casino.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
2
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

for better food and entertainment stay on the older side of san juan

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
desinergirl
Business
New York City
Mar 10, 2013

nice hotel

Reception was good. We arrived 3 hours early and had to wait for 3 pm the check in time. They held our luggage and we went to lunch.Rooms were clean. No refrigerator or microwave. Beds were made everyday and we received more clean towels everyday.Hotel is at a good location. Bus stop so close too.All in all a good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
5.01.0
PrettyEyes
Business
Richmond, VA
Feb 27, 2013

Weekend Getaway

This was my 2nd time going to PR. I loved my hotel. I only really had two complaints, the wi-fi really sucked and the hotel location....no real view in any of the rooms. Other than that I loved and would recommend it for ur stay, I would definately use it for mines.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
2
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Ms.Q
Business
North Jersey
Jan 17, 2013

Great location.

It was ok.Room is old and the floor is dirty. The hotel is at a perfect location, 2 blocks from condado beach and in walking distance to many places. Their casino is very small does seem to be busy at all.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Taking the bus is much less expensive but they do not have schedule. If you value your time more, I think you should use taxi. From the hotel to old san juan, we paid $15 for a cab. Our return trip, we waited 40 mins for #21 bus. It cost 75 cents per person. Make sure you have change because bus driver will not take a dollar bill.

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

5
5.01.0
jawsmvj
Business
Marshall, TX, USA
Jan 4, 2013

New Year's Eve & Honeymoon

Hotel was hub for visiting the island of Puerto Rico. Great location to restaurants, bars, and shopping.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

2
5.01.0
RGracia
Business
New York,NY
Dec 29, 2012

Centric and convenient

Needs some room work. Our room had a kitchenette but the inside of the cabinetes was gross. They need to work on that. The bedroom was good and so was the bathroom. They seem to have forgotten the front of the room utilities area.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
V.B. Travelller
Business
Condado Beach Puerto Rico
Dec 28, 2012

Adequate

Overall average and adequate. No complaints. Major thing missing for this hotel was beach accessability. Also there is no real lobby sitting area for mingling.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

restaurants ans Walgreens nearby

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