$139 Avg/night
Rate and special offer based on Check-in: May 19, 2015 Check-out: May 20, 2015

Radisson Ambassador Plaza Hotel & Casino San Juan

3 stars
View map of 1369 ASHFORD AVENUE, CONDADO, 00907

Hotel Overview

Ratings and reviews for Radisson Ambassador Plaza Hotel & Casino San Juan

Overall score

3.6 / 5
5.01.0
212 out of 212
Amenities:
3.6
Cleanliness:
4
Hotel staff:
3.9
Comfort:
4
Location:
4.2
Value:
3.7

79% would recommend to a friend.

Sort by:
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

5
5.01.0
jawsmvj
Marshall, TX, USA
Jan 4, 2013

New Year's Eve & Honeymoon

Hotel was hub for visiting the island of Puerto Rico. Great location to restaurants, bars, and shopping.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Was this review helpful to you?
Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

2
5.01.0
Vanessa0125
Business
Miami, FL
Nov 13, 2014

Keep looking...

The only good thing about the hotel is that it is well located, with a great beach just a couple blocks behind it. A taxi ride is about $18 to $20 from the airport to the hotel, as well as the hotel to el viejo San Juan and Isla Verde. But the pool and restaurant are closed right now due to construction (not sure why the would do both at the same time), and the A/C was so loud we could barely sleep through the night. I'm not sure if this is the issue with all the rooms, but we were pretty miserable. I recommend you stay at the Marriott a couple blocks down the street.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
5.01.0
camcp
Business
tennessee
Oct 22, 2014

nice hotel

the staff was great, there were maintenance people around painting and fixing things,the hotel was clean and well kept. the only down side was I wish it had at least one queen bed and one double, intead of two doubles.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

there are plenty of good dining places and retail shops a short walk from hotel so leave the car parked also the beach is a short walk

Was this review helpful to you?
Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Auntie Vonn
Business
San Juan, Puerto Rico
Oct 22, 2014

Nice Hotel

Hotel and room were clean. Not much staff. 1 long block from Beach. Much nicer than I thought After some of the reviews I read, thought I had made a mistake choosing this Hotel, but it was nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
5.01.0
BIG Birthday Trip 2014
Business
St. Croix, US Virgin Islands
Oct 14, 2014

Ideal Location

Room was comfy, and was cleaned everyday. Staff was friendly, especially Roberto who went out of his way to help us. We would certainly stay at this location, again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Tazyan, best Chinese Restaurant in walking distance to the Hotel, food was great!

Was this review helpful to you?
Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
colla
Business
brooklyn ny
Oct 14, 2014

Dirty Bathroom

They need to spend sometime cleaning bathroom. The breakfast lunch dinner buffet is totally overpriced.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

The Place

Was this review helpful to you?
Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
WilCuz
Business
Minneapolis
Oct 6, 2014

Great location, good value

Enjoyed my stay at the Radisson Ambassador while visiting San Juan. Location is great - literally one block from Condado beach and the balcony of my room offered a view of the ocean. The one bedroom suite had a king bed, and separate sitting area with TV and mini-fridge. The balcony sat two comfortably. Bathroom was well stocked with nice products and an in-room coffee maker. The casino is small but affords a fun way to pass some time. The car/lounge had entertainment the Saturday night (karaoke). Parking is an additional charge ($12/day for hotel guests) but there are plenty of spots. Staff was helpful and pleasant. There's a tour service information desk to help you plan adventures. Outside the hotel there are great restaurants, bars, and shopping all along ashford within easy walking distance and it's very safe and well lit. Overall a good value in a great location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

"The Place" is a great bar and grill right across the street. Found some excellent craft beers there (they had Stone IPA on tap) and a quarter lb burger is only $2.95. Try the plantain French fries.

Was this review helpful to you?
Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
5.01.0
Panchita12
Business
Puerto Rico
Sep 19, 2014

For the price and location is good

For the price and location the hotel is good. Great deal

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Sad for the money
Business
Orlando, Florida
Sep 14, 2014

Being in better places for the money

The front desk staff lady was rough from the beginning. The room was not clean fir three days. The bathroom had some water running issues. The hall carpet had a bad odor.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
1
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

One block away all kinds of good restaurants.

Was this review helpful to you?
Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

2
5.01.0
Savithri
Business
San Jose, puerto Rico
Sep 12, 2014

Vacation

Even though they have rooms ready and available, they made us wait until 3PM. It takes too long for check in. Carpets are very dirty and rooms are not very clean. Caribe Hilton is very good for the same price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
2
Comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Ankit Mittal
Business
New York
Sep 7, 2014

Rooms were very small

It was good, rooms were old and small. location is good but hotel is not that great

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

location is good but hotel is not that great

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top