$99 Avg/night
Rate and special offer based on Check-in: Jul 9, 2013 Check-out: Jul 12, 2013

Radisson Ambassador Plaza Hotel & Casino San Juan

3 stars
1369 ASHFORD AVENUE, CONDADO, 00907
Hotel Overview
Reviewer score
3.5
out of 5
141 reviews
Radisson for two

Stayed here with my husband for a few days off while my parents cared for my 8 month old. We got... See full review

  • Atorres961
  • Apr 17, 2013
New Year's Eve & Honeymoon

Hotel was hub for visiting the island of Puerto Rico. Great location to restaurants, bars, and... See full review

  • jawsmvj
  • Jan 4, 2013
Upscale Plaza hotel - Best value in San Juan - Renovated rooms with complimentary High Speed Internet - Panoramic ocean views from renovated (Spring 2006) penthouse pool level - Luxurious Plaza club -24 Hour casino with over 482 slot machines - 2 lounges - Live Music nightly - New Business Center - Adults receive 2 complimentary beverages per stay - Complimentary local and 800 calls - Caters to corporate as well as leisure travelers - 1 block away from the beach - Within walking distance to many restaurants, shops and attractions.

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Elevators
Ice machine
24 hour security
FEMA approved
Activities
Outdoor pool
Fitness center or spa
Health club
Exercise gym
Jacuzzi
Casino
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
ATM/Cash machine
Security
Wake-up service
Multilingual
Shops/Commercial services
Gift shop
Copy service
Currency exchange
Internet
High-speed internet
Parking
Indoor parking
Valet parking
Outdoor parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Accessible parking
Brailled elevators
Grab bars in bathroom
Room
DVD player
Television with cable
Safe
Kitchen
Hairdryer in room
Microwave
Fire alarm with light
In room movies
Sofa bed
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

Hotel Map

18.4551 -66.0673
Area served
City Center
Nearby airports
LUIZ MUNOZ MARIN INTL, (SJU), 5.00, MI, W;
Area description
Beach, This hotel is located near the beach.

Dining

Ambassador Grill & Bar
100 percent nonsmoking bar.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (141)

Ratings and reviews for Radisson Ambassador Plaza Hotel & Casino San Juan

Overall score

3.5 / 5
141 out of 141
Amenities:
3.6
Room cleanliness:
4.1
Hotel staff:
4
Room comfort:
4
Location:
4.1
Value:
3.8

79% would recommend to a friend.

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Review this hotel
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

2
puerto rico27
Baltimore MD
Aug 14, 2012

Decent hotel

After receiving the key to our first room, my boyfriend and I smelled cigarette smoke and the room felt dirty because of the smell. After going down to the front desk we were given a key to another room and that room felt a little cleaner but didn't look as modern as we expected while looking at pictures online. Close to the beach; it's about five minutes walking distance. Decent hotel, but I would definitely choose to stay at another hotel when visiting Puerto Rico again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
3
Nightlife tip: Short walk from hotel

Close to Jazz club and bars, but we had to travel to Isla Verde for an actual club/party spot.

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

5
Jeff's the Beach Guy
San Juan, Puerto Rico
Jul 27, 2012

Great Getaway!

We were very happy about everything! The PH amenities were awesome! The food was delicious! Thank you for the clean room, and accomodating cleaning crew! All was wonderful! The tourist lady was so helpful and pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

Be careful about the charges at the restuarants. We were over charged, and did not realize it until we went home.

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

5
jose the best teacher
PONCE, P.R.
Jun 2, 2012

perfect

this is my second time, and I would like combat again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
Kalifornia
Cali
May 30, 2012

Not a bad place to stay

They have a casino downstairs where you can gamble but u have to pay like $15 per day to leave your car there but unlimited in's and out's not too far from other clubs and you can walk to some of the bars. The place was descent to stay at and the stay was friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

1
MGelsewhere
06450
May 24, 2012

Stay Elsewhere

Extremely rude front desk. Car was damaged by Hotel Staff in the Parking Lot ( with the casino being busy, cars are parked everywhere..inches apart )

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
Lady TJ
Bronx, NY
May 21, 2012

Great Vacation

My husband and I truly enjoyed our stay in Puerto Rico. The hotel was conveniently located near restaurants, Walgreens, shopping, night life, beaches and public transportation to Old San Juan. The hotel has a casino, and musical entertainment, dancing. Hotel staff was knowledgible, professional and courteous. The excursion coordinator was polite and helpful. Our only complaint was the onsite restaurant, food was not that good, but we found multiple great restaurants in walking distance from the hotel. It was worth the money.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
HALA MADRID
Business
Miami, FL, USA
May 2, 2012

Business Trip

I got to San Juan, took care of business, and left happily ever after. Can't wait to come back for pleasure... .. .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
Hreb
Boston, MA, USA
Apr 18, 2012

Well Located

The Hotel is located just 10 km from the airport and right near some sweet beaches. Pleasant staff, provided us a change in room as we were originally given a room on the 2nd floor. The problem with being so close to the ground is the loud music from the bar and casino area. Even on the 5th floor you could hear it in the background, not a big deal if your not a light sleeper. The housekeeping staff did a great job the 4 days we were there, clean towels, fresh toiletries whenever needed and they even folded the toilet paper and the tissues in a decorative fashion I haven't seen outside of 5 star hotels. The hotel has a decent breakfast buffet, but if its not included in your package your better off trying some of the local restaurants that ware within a comfortable walking distance.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short walk from hotel

Try the local restaurants, very affordable and close by.Read the reviews on Yelp though.

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

2
SGT.SERGE
NJ
Mar 20, 2012

not a gem

They apparently are on the upward swing, but not there yet. Bed is still uncomfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
2
Time-saving tip: Not Applicable

If staying local leave the driving to the cab drivers. Hard to find or costly, so save the rental for the long-distance trips.

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

5
GEHB
Business
Atlanta, GA, USA
Mar 1, 2012

Business

Great stay for a business traveler. Staff professional, room clean

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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