$139 Avg/night
Rate and special offer based on Check-in: Apr 21, 2015 Check-out: Apr 22, 2015

Radisson Ambassador Plaza Hotel & Casino San Juan

3 stars
View map of 1369 ASHFORD AVENUE, CONDADO, 00907

Hotel Overview

Ratings and reviews for Radisson Ambassador Plaza Hotel & Casino San Juan

Overall score

3.6 / 5
5.01.0
210 out of 210
Amenities:
3.6
Cleanliness:
4
Hotel staff:
3.9
Comfort:
4
Location:
4.2
Value:
3.7

80% would recommend to a friend.

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

5
5.01.0
jose the best teacher
PONCE, P.R.
Jun 2, 2012

perfect

this is my second time, and I would like combat again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
5.01.0
Jass
Business
Shelton
Mar 10, 2015

Good

Location easy to find, nice resturants , front desk helpful

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Laurent B.
Business
N/A
Mar 9, 2015

Just ok

Overall, the hotel looks run down. The room would need to be refreshed as well as most of the common areas. In the morning, the noise from other guests taking a shower would wake us up. The plastic chairs on the balcony were dirty and we cleaned them up ourselves. There is no entrance on the beach side and no place to remove the sand from your feet, which is really stupid for a hotel located so close to the beach. The towels at the pool come in very limited number, and the unique shower abythe pool does not seem to be serviced frequently. The lobby is ridiculously small and during large arrival periods it's a complete mess. The good location in Condado is the only plus of this place, with the beach only a few steps away and the Mercado (great to hang out at night) less than 10 mins away by foot. If you have a few $$ to lose, you may also like the casino which is actually bigger than it seems from the outside.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Energy13
Business
BROOKLYN
Mar 4, 2015

awesome solo trip

they still had tube tvs in the room and i had an executive suite! it was old and dilapidated and not up to date even the wifi was off due to the bad infrastructure

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

1
5.01.0
Capo
Business
N/A
Mar 2, 2015

Horrible

Hotel did not meet my standards. Room was not ready at check in. Staff was slow took them two days to give me fresh sheets and towels after calling 3 times.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
5.01.0
Joseph M.
Business
N/A
Feb 20, 2015

Very nice trip

Hotel was nice, customer service fair but need to go extra mile. Maintenance needs to be more aware of room details. Burnt bulbs, rust in bathtub, hallway carpet not too clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
5.01.0
Raymond N.
Business
Bronx
Feb 17, 2015

Great vaca

Great hotel had a wonderful time, in a very low key area of San juan. Great casino great pool and also very convenient.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Roger52
Business
Kidron
Feb 9, 2015

Customer Visit

OK Hotel for overnight. Stayed two nights. Could not get information from front desk because they were too busy.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Roger52
Business
Kidron
Feb 9, 2015

Radison, San Juan

Front Desk was very busy and it was hard to get my questions answered. Hotel is Ok.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

5
5.01.0
John J.
Business
N/A
Feb 4, 2015

great time would come again.

I had a wonderful time during my stay, the staff was excellent and met all my needs the location of the hotel was great it kinda reminds me of Las Vegas with all the restaurants and shops down the strip.I would recommend this hotel to anyone who's trying to save money and enjoy a good time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Make sure you visit some of the attraction.

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
5.01.0
colla
Business
N/A
Feb 4, 2015

OVER PRICED BREAKFAST.

THE BREAKFAST PRICE WAS CRAZY.......COLD CEREAL COLD WAFFLE HARD ENGLISH MUFFINS LUMPY OATMEAL........GET UP GET OUT IF YOU WANT BREAKFAST FOR REALL.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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