$119 Avg/night
Rate and special offer based on Check-in: Apr 5, 2015 Check-out: Apr 6, 2015

Radisson Ambassador Plaza Hotel & Casino San Juan

3 stars
View map of 1369 ASHFORD AVENUE, CONDADO, 00907

Hotel Overview

Reviewer score
3.5
out of 5
203 reviews
Fantastic holiday weekend

The hotel acomodations and staff was great. All our needs were met and the staff was very helpfull See full review

  • Bernadette G.
  • Mar 24, 2015
I had a wonderful trip. The staff were all very pleasant and helpful. The room was clean.

The casino is small but very nice. The pool was great and had a beautiful view to the beach.... See full review

  • Pamela B.
  • Mar 16, 2015
Upscale Plaza hotel - Best value in San Juan - Renovated rooms with complimentary Wireless Internet - Panoramic ocean views from penthouse pool level -24 Hour casino with over 400 slot machines - 2 lounges - Live Music nightly at the Cabaret Lounge- Business Center - Adults receive 2 complimentary beverages per stay - Complimentary local and 800 calls - Caters to corporate as well as leisure travelers - 1 block away from the beach - Within walking distance to many restaurants, shops and attractions.

At the Radisson Ambassador Plaza Hotel & Casino San Juan, we offer a variety of services and amenities to provide guests with the ultimate in relaxation. For the comfort of all guests, the hotel and casino are smoke-free.
Services at the Radisson Ambassador Plaza include: Ambassador Club Lounge Ambassador Grill & Sports Bar *temporarily closed until December 15,2014 due to refurbishing* Beautiful rooftop swimming pool with a panoramic view of the Condado area and the ocean Club CarlsonSM hotel rewards program Concierge services Easy access to the beach Free local and toll-free calls Five meeting and banquet rooms for up to 100 people Gift shop High-speed, wireless Internet access (complimentary) Mimo Salon & Spa New pool bar serving refreshing tropical drinks Parking (fees apply) Premier 24-hour casino with 500 slot machines State-of-the-art Fitness Center (bicycle, elliptical, free weights, treadmill)

Radisson Ambassador Plaza Hotel & Casino San Juan Rooms

Executive Junior Suite
Our Executive Jr. Suites average 415 sq. ft. in size and feature quality linens, down pillows and finished with a premium down-filled comforter nestled in an ultra-soft duvet cover. Separate Living Room area and bedroom, work desk, complimentary WIFI Internet, TV with Lodgenet System, pay per view movies, balcony, bathrobe, in room safe and bottled water.
Executive 1 Bedroom Suite
Our Executive One Bedroom Suites average 495 sq. ft. in size with separate living area and features quality linens, down pillows and finished with a premium down-filled comforter nestled in an ultra-soft duvet cover. Separate Living Room with sofa bed (selected few) and bedroom, work desk, complimentary WIFI Internet, 2 TVs with Lodgenet System, pay per view movies, balcony, bathrobes, in room safe and bottled water
Ambassador Club Room
Our Ambassador's Club Room average 340 sq. ft. in size and features work desk, two 2-line speaker phones, complimentary WIFI Internet, balcony, iron/ironing board, clock radio with Alarm, hairdryer, coffee maker, bottled water, Lodgenet System with pay per view, in room safe and bottled water. Enjoy access to our Private Ambassador Club Lounge where complimentary breakfast is served daily from 6:30am-9:30am and complimentary hors d'oeuvres daily from 5:30 pm to 7:30 pm with an honor bar.
Ambassador Club Junior Suite
Ambassador Club Junior Suite- Our Ambassador Club Jr. Suites average 415 sq. ft. in size and feature quality linens, down pillows and finished with a premium down-filled comforter nestled in an ultra-soft duvet cover. Separate Living Room area and bedroom, work desk, complimentary WIFI Internet, TV with Lodgenet System, pay per view movies, balcony, bathrobe, in room safe and bottled water. Enjoy access to our Private Ambassador Club Lounge where complimentary breakfast is served daily from 6:30am-9:30am and complimentary hors d'oeuvres daily from 5:30 pm to 7:30 pm with an honor bar.
Ambassador Club 1 Bedroom Suite
Our Ambassador Club One Bedroom Suites average 495 sq. ft. in size and feature quality linens, down pillows and finished with a premium down-filled comforter nestled in an ultra-soft duvet cover. Separate Living Room area and bedroom, work desk and complimentary WIFI Internet, 2 TVs with Lodgenet System, pay per view movies, balcony, bathrobe, in room safe and bottled water. Enjoy access to our Private Ambassador Club Lounge where complimentary breakfast is served daily from 6:30am-9:30am and complimentary hors d'oeuvres daily from 5:30 pm to 7:30 pm with an honor bar.
Deluxe Room
Our Deluxe Guest Rooms average 340 sq. ft. in size feature double paned insulated windows, work Desk, two 2-line speaker Phones, complimentary WIFI Internet, balcony, iron/ironing board, clock radio with Alarm, hairdryer, coffee maker, bottled water, Lodgenet System with pay per view, in room safe

Amenities

  • Free internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Game room
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Wheelchair accessible elevators
Ramp access to buildings
Brailled elevators

Dining

Room Service
Bring the restaurant to you and enjoy your meal in the comfort of your own room. Room service is available 6:30 a.m. to 11 p.m.
Ambassador Sports Bar
Check out our Happy Hour and try one of our specialty Caribbean-inspired drinks or catch the game on one of Ambassador's three plasma TVs.
Cabaret Lounge
Enjoy nightly live entertainment Thursdays through Sundays.
Ambassador Grill
Our hotel restaurant offers a variety of international dishes you won't find anywhere else. The menu includes specialties such as honey glazed salmon served with seasonal vegetables and delicious Puerto Rican specialties like Mofongo (mashed fried plantains) stuffed with shrimp, chicken or churrasco.

Hotel Policies

Check-in:
1:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Radisson Ambassador Plaza Hotel & Casino San Juan

Overall score

3.5 / 5
5.01.0
203 out of 203
Amenities:
3.6
Cleanliness:
4
Hotel staff:
3.9
Comfort:
4
Location:
4.1
Value:
3.7

79% would recommend to a friend.

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

5
5.01.0
Bernadette G.
Business
N/A
Mar 24, 2015

Fantastic holiday weekend

The hotel acomodations and staff was great. All our needs were met and the staff was very helpfull

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

5
5.01.0
Pamela B.
Business
N/A
Mar 16, 2015

I had a wonderful trip. The staff were all very pleasant and helpful. The room was clean.

The casino is small but very nice. The pool was great and had a beautiful view to the beach. Everyone was very pleasant. I enjoyed my stay at the Radisson and will go back there on my next trip. Location is great for the airport and to walk around for shopping and eating.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

5
5.01.0
Matt B.
Business
Sandy Hook
Mar 12, 2015

Great getaway

Located in nice section of San Juan, at least 6 restaurants in walking distance. Short walk to beach. CVS & Walgreens also within walking distance if need water, sun screen, toiletries, etc.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
5.01.0
Jass
Business
Shelton
Mar 10, 2015

Good

Location easy to find, nice resturants , front desk helpful

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Laurent B.
Business
N/A
Mar 9, 2015

Just ok

Overall, the hotel looks run down. The room would need to be refreshed as well as most of the common areas. In the morning, the noise from other guests taking a shower would wake us up. The plastic chairs on the balcony were dirty and we cleaned them up ourselves. There is no entrance on the beach side and no place to remove the sand from your feet, which is really stupid for a hotel located so close to the beach. The towels at the pool come in very limited number, and the unique shower abythe pool does not seem to be serviced frequently. The lobby is ridiculously small and during large arrival periods it's a complete mess. The good location in Condado is the only plus of this place, with the beach only a few steps away and the Mercado (great to hang out at night) less than 10 mins away by foot. If you have a few $$ to lose, you may also like the casino which is actually bigger than it seems from the outside.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Energy13
Business
BROOKLYN
Mar 4, 2015

awesome solo trip

they still had tube tvs in the room and i had an executive suite! it was old and dilapidated and not up to date even the wifi was off due to the bad infrastructure

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

1
5.01.0
Capo
Business
N/A
Mar 2, 2015

Horrible

Hotel did not meet my standards. Room was not ready at check in. Staff was slow took them two days to give me fresh sheets and towels after calling 3 times.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

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Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
5.01.0
Joseph M.
Business
N/A
Feb 20, 2015

Very nice trip

Hotel was nice, customer service fair but need to go extra mile. Maintenance needs to be more aware of room details. Burnt bulbs, rust in bathtub, hallway carpet not too clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
5.01.0
Raymond N.
Business
Bronx
Feb 17, 2015

Great vaca

Great hotel had a wonderful time, in a very low key area of San juan. Great casino great pool and also very convenient.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
5.01.0
Roger52
Business
Kidron
Feb 9, 2015

Customer Visit

OK Hotel for overnight. Stayed two nights. Could not get information from front desk because they were too busy.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
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