$99 Avg/night
Rate and special offer based on Check-in: Jul 9, 2013 Check-out: Jul 12, 2013

Radisson Ambassador Plaza Hotel & Casino San Juan

3 stars
1369 ASHFORD AVENUE, CONDADO, 00907
Hotel Overview
Reviewer score
3.5
out of 5
141 reviews
Radisson for two

Stayed here with my husband for a few days off while my parents cared for my 8 month old. We got... See full review

  • Atorres961
  • Apr 17, 2013
New Year's Eve & Honeymoon

Hotel was hub for visiting the island of Puerto Rico. Great location to restaurants, bars, and... See full review

  • jawsmvj
  • Jan 4, 2013
Upscale Plaza hotel - Best value in San Juan - Renovated rooms with complimentary High Speed Internet - Panoramic ocean views from renovated (Spring 2006) penthouse pool level - Luxurious Plaza club -24 Hour casino with over 482 slot machines - 2 lounges - Live Music nightly - New Business Center - Adults receive 2 complimentary beverages per stay - Complimentary local and 800 calls - Caters to corporate as well as leisure travelers - 1 block away from the beach - Within walking distance to many restaurants, shops and attractions.

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Elevators
Ice machine
24 hour security
FEMA approved
Activities
Outdoor pool
Fitness center or spa
Health club
Exercise gym
Jacuzzi
Casino
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
ATM/Cash machine
Security
Wake-up service
Multilingual
Shops/Commercial services
Gift shop
Copy service
Currency exchange
Internet
High-speed internet
Parking
Indoor parking
Valet parking
Outdoor parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Accessible parking
Brailled elevators
Grab bars in bathroom
Room
DVD player
Television with cable
Safe
Kitchen
Hairdryer in room
Microwave
Fire alarm with light
In room movies
Sofa bed
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

Hotel Map

18.4551 -66.0673
Area served
City Center
Nearby airports
LUIZ MUNOZ MARIN INTL, (SJU), 5.00, MI, W;
Area description
Beach, This hotel is located near the beach.

Dining

Ambassador Grill & Bar
100 percent nonsmoking bar.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (141)

Ratings and reviews for Radisson Ambassador Plaza Hotel & Casino San Juan

Overall score

3.5 / 5
141 out of 141
Amenities:
3.6
Room cleanliness:
4.1
Hotel staff:
4
Room comfort:
4
Location:
4.1
Value:
3.8

79% would recommend to a friend.

Sort by:
Review this hotel
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

5
jose the best teacher
PONCE, P.R.
Jun 2, 2012

perfect

this is my second time, and I would like combat again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
Kim Love to travel
Col,Oh
May 9, 2013

Puerto Rico is beautiful

The staff is wonderful. The restaurants inside the was was marvelou. The room was ok until I saw a Roach! Needless to say we wouldn't stay at this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Sightseeing tip: Long walk from hotel

Rainforest

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
Kim Love to travel
Col,Oh
May 9, 2013

Puerto Rico is beautiful

the restaurant inside o the restaurant inside of the hotel was marvelous. The room was OK until I saw a roach. Needless to say we will not stay at this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
5
Room comfort:
2
Location:
3
Value:
3
Sightseeing tip: Long walk from hotel

The rainforest

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
Smiley T3062
East Elmurst NY
May 6, 2013

family trip was Super

Our stay was very nice the staff was great the grill bar was great n the staff were excellent. The trip was a success. Thank you

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
Meat Inspector
Miami
May 2, 2013

Perfect for TWO

Centrally located and accessible to most points of interest. Staff was very helpful to clearify any requested information. Received upgrade in room upon check-in. Enjoyed the casino experience . . . I have stayed in other top rated hotels in the Condado area, and I can attest that the Embassador Plaza is the best value for your buck!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
Mrs. M. R.
Queens, NY
Apr 23, 2013

Awesome!!!!

I went with my boyfriend for the weekend and enjoyed everything from the Casino to the Bar, music and the free breakfast, drinks and appetizers. Great location, shops and beach steps away....friendly staff, with the exception of a front desk guy with the green eyes, he wasn't friendly or approachable. I will definitely come back to this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
Nightlife tip: Short walk from hotel

most restaurants in the vicinity have live music.

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

5
Atorres961
Fairview, NJ
Apr 17, 2013

Radisson for two

Stayed here with my husband for a few days off while my parents cared for my 8 month old. We got the relaxation we were after and had an excellent time! Staff was very accommodating and Condado strip offered a variety of restaurants and entertainment... not to mention the beach is only steps away. Would definitely return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
Jeff6639
Kansas City Mo.
Apr 16, 2013

San Juan Radisson

Very helpful staff clean rooms easy access nice casino one of the nicer hotels on this side of the island but most fun and sites are in old San Juan

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Sightseeing tip: Short drive from hotel

Stay in old San Juan

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

4
gangsta fary
san juan puerto rico
Mar 29, 2013

ok for a few nights

Great location in te heart of condado. The front deask agents need a litle help. Waited about 20 min standing in line to check in.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
4
Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
Jeff6639
Kansas City Mo.
Mar 22, 2013

Worth the money

very clean rooms very helpful staff well cared for casino.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
2
Value:
5
Dining tip: Short drive from hotel

for better food and entertainment stay on the older side of san juan

Review of Radisson Ambassador Plaza Hotel & Casino San Juan

Reviewer score

3
desinergirl
New York City
Mar 10, 2013

nice hotel

Reception was good. We arrived 3 hours early and had to wait for 3 pm the check in time. They held our luggage and we went to lunch.Rooms were clean. No refrigerator or microwave. Beds were made everyday and we received more clean towels everyday.Hotel is at a good location. Bus stop so close too.All in all a good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
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