Acapulco Diamante Hotels in Acapulco

I had a great experience traveling with my family over Easter week. The hotel is very nice and the staff is really friendly. It has 3 pools, one perfect for little kids, one all purpose and a more secluded one. Gym is really modern and nice and the location is really good -- actually and for those concerned about safety, I did not see anything or feel threatened at any point. The hotel is close to a nice mall and you can pay a US$10 cab to get you there. Also, the airport is 15 minutes away. The hotel also has its own exit to the beach where you can enjoy a very nice view, thin arena and walking sea platform. This is a luxurious hotel -- It is true that the facilities are a bit outdated but they are in very good condition so do not let anyone to fool you -- so expect to pay US$25 for breakfast buffet or US$35 for dinner buffet. Kids under 5 do not pay and older kids pay half price. Try The Italian restaurant inside which is delicious. For avoiding some extra charges -- gym and internet -- get your Fairmont President Club membership prior to reservation. Have fun!

The internet conection is very expensive. clean room, great swimming pool. nice place

The hotel is located in the Diamante zone, a luxury heaven near Acapulco. The beaches are awesome and the service offered by the personel at the hotel is top notch. Hotel personel and pretty much everyone seem to be out to get you to spend as much as possible on the tour packages they will eagerly push down on you.

It was decent place for a quick visit but not entirely convenient for many purposes, such as to eat out or to get to other places around Acapulco (you will need to rely heavily on Taxis if you don't have a car).

We enjoyed little beach, very safe for kids. Happy hour was good (mexican beers and tequilas); kids free at breakfast was a good deal! Hotel location is far from downtown Acapulco and Diamante and very prived, 2kms driven from principal way. many stairs, so watch kids and ederly persons. Hotel prohibited you came with your own meal or groceries, even drinks. Parking is 6 dollar everyday! Should be included. Overall good place.

Check in was smooth and pleasant. Room comfortable with extended LR area and balcony with sea view. Air conditioning was noisy and water just lukewarm for most of the stay (ok it was so hot outside we did not feel it to be a bother). Pools and beach very pleasant, quiet bay was very nice to swim in for my 8 year old son. Poolside service was very good. Restaurant Las Velas was just okay, very slow service. If you are looking to be away from the crowded Acapulco Bay/downtown scene this is the place for you. However you will need a car/taxi to get anywhere.

Staff very helpful, this is the 7th year we have stayed there. Old hotel, not always maintained well. Location great, right on the ocean. Wish more of the restaurants were open. Would stay there again.

the staff is very kind and the food was excelent, specially gourmet restaurant.

My sister and I spent 3 nights at the fabulous Hotel Encanto in mid-June 2011. My overall rating is 4 stars, mainly for the beauty and uniqueness of the property, the high-end ammenities and cleanliness of the room, and the courteous staff... but in my opinion, there are a couple of areas needing improvement. First off, the hotel is about a $20 US, one-way taxi fare to any of the usual touristy destinations, which makes for lovely seclusion, but should definitely be factored into traveller's budget for getting around. Aside from having to shell out more to get to attractions (including the beaches), the hotel restaurant -- while providing delicious and intersting foods -- is also ridiculously over-priced ($22 lunch entrees, $11 desserts, and $4 beverages!). So the location of the hotel also considerably increases the amount of money a guest will pay for food. In addition to this, we arrived about 2 weeks before the peak season and I'm pretty sure we were the only guests of the hotel for 2 of our 3 nights. Therefore at times the staff were either hovering uncomfortably, or they forgot us. Given the lull the hotel was in during our stay, the offer of a free room upgrade and a shuttle service (even one-way, or for a nominal fee) would have pushed my rating up to 5 stars. (That said, our experience would have been PERFECT for honeymooners or lone/quiet travellers looking for a gorgeous setting off the beaten path.)

The Banyan Tree is truly a gorgeous hotel. The lobby is spectacular, where guests walk into a cliff top view of the Pacific ocean. You should note that this hotel does not have direct beach access. The hotel is beautifully built into the mountainside, so ocean view villas have views of the bay and the Pacific from several hundred feet above sea water. There are numerous beaches a short cab ride away should you wish to explore the local area. It would be very hard to leave your villa however. Each room has a private infinity pool and outdoor seating areas. We had in-room dining set up romantic meals outside by the pool. The only disappointment was the food. With the exception of La Rocas, the restaurants had very average tasting food. For the price we expected 5 star cuisine, but mostly came up short. Food was bland and not well prepared. The breakfast buffet was also a big let down. We truly enjoyed our stay despite this setback. Highly recommended. Absolutely upgrade to an ocean view or ocean front villa (ask for views of the Pacific, not just bay view).

Staying at this place really enhanced our trip to Acapulco. This is not a regular hotel, but a destination in itself. The villa we had was extremely clean and secluded... inviting to relaxation and intimacy. The views were spectacular, as we were able to watch magnificent sunsets from their private pool while enjoying the ocean sounds. I'd highly recommend it!

The hotel is built on a cliff so EVERY room has an incredible ocean view. My favorite part was leaving the sliding door open at night and hearing the waves crash as I was falling asleep. The acoustics of the cliff made it feel like the waves were feet away from our room!

The hotel did not have reservations records from cheap tickets.com. they did not give free breakfast which was included in the hotel reservation cost and one of the receptionist had very bad attitude. it was like she is doing us favor to give us the room

We fell in love with this place .... I don't think our honeymoon could of gotten any better at any other place. The staff are wonderful super nice ... rooms are exactly as displayed in the pictures. Room service every single day .... The food was great ... we mostly ordered room service and were always satisfied with the food. They literally do anything to please customers. My husband and I are definitely going back to Las Brisas one day :)

If you are looking very nice view, relax & comfort, this is the right place to stay..

all hotel is excelente, good experience in this vacation in acapulco and park royal hotel.

Park Royal is a beautiful hotel with many different buildings tucked into a hillside in an upscale neighborhood next to Las Brisas, which does NOT have a beach, but a saltwater pool in rocks. DON'T go here if you cannot walk up and down stairs and steep hillsides. We did see a few weekend families with grandparents along in wheelchairs, though, as there are lots of elevators, of course, the funicular. Grounds are gorgeous, and everything very well-cared for, including parrot and peacocks. There is a hotel and condo zone around the bay where it is flat, but it is very Americanized and noisy and unattractive. If you want nightlife, you can take a short taxi ride there. Pierre Marques is a small separate bay with no view of Acapulco Bay. The latest IN place in Acapulco, with the Fairmont, etc. in Revolcadero beach---very flat, in an industrial zone and very close to airport, with no gorgeous view of Acapulco Bay, and lots of undertow. Might as well go to Ixta-Zihua, or Puerto Vallarta. We came here because I checked weather, and upper Caribbean and Cancun were going to have some rain. We had SUN for a whole week, with mid-80's perfect Pacific weather! No one ever bothered us after check-in with time share sales. There are two very clean and beautiful pools. One, higher up the hill, we never went to, but it does have its own bar. We went to the pool at the beach when we wanted to go to swim-up bar or to hamburger place. We took kayaks (no extra fee) around the Guitarron point to look at the mansions (there was a private helicopter pad and yacht with the house next to our hotel--fun to watch the helicopter land, only twice, on Friday.) and paddle toward the mouth of Acapulco Bay toward the Pacific. Gorgeous! You can easily take jet skis, get a ride in a little runabout, arrange a dinner cruise, rent a sunfish, go water-skiing, or boarding--whatever. We left once in daytime to watch the divers at the Quebrada in old Acapulco. Don't bother with the trip to Coyuca. We could have hired a taxi to take us there, found the ride in the lagoon to the mudbath place ourselves. The food on that trip was horrible, althoug the people were nice. Only take taxis from taxi stand by hotel. No worries. Price upfront and you negotiate a round trip and they'll come back or wait for you. There is always beach volleyball in late afternoon, water "volleyball" in pool, etc. Everyone at the hotel was so friendly, welcoming and helpful. Don't worry about your Spanish--mine's awful, and everyone speaks a little English. The place fills up on the weekends with Mexico City weekenders--lots of nice families with three generations, but also, young working couples and singles. The price included all you can eat and drink, and the margaritas, beer, etc were always around. The breakfast buffet with made to order eggs was great. Lunch in El Pescadora right next to the beach, was perfect, with huge buffet, small steaks and chicken breast grilled, and very fresh grilled fish to order. There is a snack bar where you can always grab a hamburger, turkey burger, or hot dog and lots of carrot and jicama sticks, chips, and condiments all afternoon by the pool and beach. The food includes tons of fresh veggies and fruits, and I found the food very healthy, not greasy and salty. We ate salad and had the ice cubes, which they say is from purified water, with no problems. They also leave two bottles of water in your room every day, so we didn't drink from the faucet. Watch out for the seagulls. They need to tell tourists not to feed them, as they are too many by the pool and beach. The dinners in the buffet were OK, the view is spectacular, but in the other restaurant, the Trattoria, dishes lacked flavor, although the antipasti and ever-present flan were fine. If we had gone there again, we would have just filled up on that. They need to get a better chef for the Italian dishes and pizza. Too bad, because the view of Acapulco Bay, the ser...