$383 Avg/night
Rate and special offer based on Check-in: Jun 7, 2015 Check-out: Jun 9, 2015

Banyan Tree Mayakoba Riviera Maya

5 stars
View map of Carretera Federal Chetumal-Puerto Juarez Km-298, Playa Del Carmen, 77710

Hotel Overview

Reviewer score
4.8
out of 5
65 reviews
Wonderful stay

We had a perfect 5 days at the Banyon Tree Mayacoba. The villas are private and luxurious, with... See full review

  • Flato traveller
  • Oct 4, 2014
Anniversary Trip

Booked a spa pool villa and could not have been more pleased with the privacy, cleanliness, and... See full review

  • Jimmy Supafly Snooka
  • Sep 3, 2014
Private pool villas highlight resort’s Caribbean luxury and romance
The Banyan Tree Mayakoba is located in a secluded, gated community and features private pool villas for every guest. For romance and relaxation on the Caribbean and in Mexico, the Banyan Tree's luxurious and intimate surroundings are unparalleled. The resort is carefully situated on an ecosystem of dunes, mangroves and freshwater lagoons. The Banyan Tree Mayakoba boasts first-class golfing and mangrove boat tours. There are eight restaurants, including Ixchel, a floating lagoon boat restaurant. Also try the 24 hour in-villa dining.
Highlights:
  • Private villas with pool
  • Kids club, babysitters (fees apply), high chairs and baby monitors
  • A floating lagoon boat restaurant and 24 hour in-villa dining
Rooms:

Expect stunning private villas with living area, swimming pool and lush greenery surroundings at the Banyan Tree Mayakoba. In suites, handcrafted Mayan furnishings combine with dark wood and Asian accents and glass window walls. Amenities include 42-inch flat-screen LCD TVs, iPod dockets, mini-stereo systems, walk-in closets, mini-bars and complimentary wireless Internet. Depending on the villa choice, enjoy outdoor heated jet pools or sunken baths, massage beds, pillow menus, loungers and steam rooms. The three-bedroom townhouse (2,755 square feet) and beachfront villa (5,511 square feet) is ideal for families or guests traveling with friends.

Features:

Guests have the opportunity to play a round (or a few!) at the PGA course, El Camaleón Golf Club. The course is the first Mexican golf course designed by Greg Norman. The resort's Rainforest spa provides a more laid-back vacation experience. Take in unique experiences such as the hydrothermal circuit, the Rain Walk or the Vitality Pool. The spa is for adults only. For children under 12, Banyan Tree Mayakoba offers a kids club that includes eco tours, video games, movies, board games and beach activities. Also available are baby cots, babysitters, buggies, radio monitors and high chairs.

Transportation
  • Cancun International Airport (40 minutes)
Attractions
  • Playa del Carmen (6 mi/9.9 km)
  • Tulum pyramids (42 mi/69 km)
  • Cancun (42 mi/69 km)
Business­
  • A 3,310-square-foot banquet hall can seat up to 200 people
  • Meeting rooms with the latest equipment and Wi-Fi and broadband Internet are available for 16 to 200 people
  • Business center, secretarial support and event planners available

Top hotels

Banyan Tree Mayakoba Riviera Maya Rooms

Luxury Pool Villa
Open the doors to your Luxury Pool Villa and step into your own private oasis. Designed for two guests, each villacovers 3,153 square feet (293 m2), has soaring ceilings and is tastefully furnished with Mayan-inspired bed, lampsand talavera earthenware sinks.Enjoy airy living and outdoor dining areas, a spacious bathroom and a private landscaped garden. You can take inthe sun from the comfort of your own outdoor bathtub, enjoy a dip in your private swimming pool, or simplyunwind on a lounger on the outdoor terrace.
Sanctuary Pool Villa
Your Sanctuary Pool Villa is a 3,466 square feet (322 m2) blissful retreat and the idyllic space for two to relax andrecuperate from the stresses of modern life. Each is equipped with separate living and study pavilions and tastefullyfurnished with Mayan-inspired bed, lamps and talavera earthenware sinks.Enjoy open living and outdoor dining areas, a spacious bathroom and a private landscaped garden. With your ownheated swimming pool and outdoor whirlpool, you will have the option of spending unhurried afternoons soaking your cares away.
Spa Pool Villa
Split over two levels, each Spa Pool Villa is the perfect romantic hideaway. Specially designed for couples withquixotic touches like outdoor showers and a personal outdoor area equipped with massage beds, chaise loungesand a dining area with birds eye view of Mayakobas idyllic lagoons.Enjoy sensuous spa treatments, a spacious bathroom and private landscaped garden spread out over 3,466 squarefeet (322 m2). Take a dip in your private swimming pool, or simply unwind on your exclusive outdoor terrace.
Sanctuary Two-Bedroom Pool Villa
A haven of privacy, indulgence and serenity, your Sanctuary Two-Bedroom Pool Villa encompasses 5,511 squarefeet (512 m2) and redefines tranquil living with stylish furnishings and fertile gardens.Designed for up to four guests, each villa is tastefully furnished with Mayan-inspired beds and spacious bathroomsfeaturing talavera earthenware sinks. Interiors elegantly flow into a landscaped garden with a heated swimmingpool and bubbling jet pool. Bedrooms have their own separate entrances.
Ocean Club Two-Bedroom Pool Villa
Beauty, peace and tranquility only begin to describe the Ocean Club Two-Bedroom Pool Villas. Ideal for beachlovers, each villa is 5,511 square feet (512 m2) and just steps away from the glimmering white sands and brilliantturquoise waters of the Caribbean.Designed for up to four guests, each villa is tastefully furnished with Mayan-inspired beds and spacious bathroomsfeaturing talavera earthenware sinks. Interiors elegantly flow into a landscaped garden with a heated swimmingpool and bubbling jet pool. Bedrooms have their own separate entrances.
Golf View Residence
Designed for families, friends and groups, our 3-story, 3-bedroom golf view residences encompass 2,755.5 squarefeet (256 m2) and offer peaceful, secluded spaces surrounded by lush, untouched nature.Engage in relaxing conversations with loved ones on your sun-drenched roof deck lounge. Relax by your privatepool or dine al fresco, all while enjoying magnificent views of the golf course.Unwind from the rigors of everyday life in an airy, spacious living area equipped with large LCD TV, dining roomand sunny balcony.The master bedroom comes equipped with a king-sized bed and LCD TV, while the second and third bedroomscontain a queen and two twin beds respectively. All three bedrooms come with full private bathrooms. The masteroffers a large bathtub, as well.
Three-Bedroom Oceanfront Pool Villa
Sleek, contemporary and open, your luxurious Oceanfront Pool Villa looks out onto the glorious Caribbean.Perfect for beach lovers, youre just steps away from the glimmering white sands and radiant turquoise waters.Gather with friends and family in the stunning courtyard and listen to the sounds of waves breaking on the beachwhile our superbly trained staff prepares a sumptuous seafood barbecue. Designed for up to six guests, each villa is 5,511 square feet (512 m2) and tastefully furnished with Mayan-inspiredbeds and spacious bathrooms featuring talavera earthenware sinks. Interiors elegantly flow into a landscapedgarden with a heated swimming pool and bubbling jet pool. Separate bedrooms and living rooms make it theperfect setting for intimate gatherings, while ensuring personal space and tranquility for all.

Amenities

  • Free internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Parking
Free parking
Accessibility
Accessible facilities
Accessible parking
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest

Dining

Safron
Banyan Trees signature restaurant, Saffron, serves authentic, contemporary Thai cuisine prepared by Thai chefsbrought to Mayakoba to share their authentic dishes and techniques with our guests.An intimate setting that caters perfectly to special occasions, Saffron is a one-of-a-kind experience. Sitting on ourwooden deck overlooking the tropical mangroves while sampling the finest Thai delicacies is truly unforgettable.
Tamarind
An elegant yet casual restaurant, Tamarind offers a unique dining experience with stunning views of the lagoon. Afusion of sophisticated European cooking techniques with New World flavors and ingredients redefinessophisticated resort dining. With a tranquil environment, breathtaking views and exquisite culinary delights,Tamarind truly embodies Banyan Tree's commitment to being a sanctuary for the senses. Chef Gregorio Oy Cahum discovered his affinity for the culinary arts at age 15. Long fascinated by colors, natureand aromas, Chef Gregorio strives to create the perfect blend of new world techniques with sophisticatedEuropean cuisine.
Oriente
Ideal for plain relaxing and introspection while overlooking the Reflections Pool, Oriente offers casual sumptuousMexican and international breakfast buffets each morning, and modern Mexican cuisine with an Asian flair in theevenings.
Sands
Located at Mayakoba Beach, Sands will seduce you with a backdrop of sheer white sand and the shimmeringturquoise waters of the Caribbean. Enjoying light snacks and fresh seafood for lunch or the freshest catch of theday and authentic Mexican specialties for dinner. Sands also offers a variety of outstanding tropical cocktails allday long for lounging poolside or on the beach.
Reflections Pool Bar
Located just off of the main lobby area, offering light snacks and cocktails throughout the day. At Reflections PoolBar, we love to spoil our guests with the perfect selection of refreshing poolside treats; from unique salads andpizzas to fresh grilled skewers and inventive wraps.
La Cava
Our air-conditioned private dining wine cellar is available for parties of up to 12 guests. Please contact us for your special dinner event. Open on request and based on availability.
La Copa
While our restaurants tantalize with culinary delights, La Copa rooftop lounge captivates with exotic drinks, warmMexican sunsets and sparkling night skies. Signature La Copa cocktails include Riviera Lemonade made withvodka, fresh blueberries and homemade lemonade and the Mojito Maya with rum, lemon juice, mint andsparkling water.
Ixchel
Translated as Goddess of the Moon, Ixchel is our traditional and unique trajinera, or dining boat. Treat yourself toa magnificent fusion of local and international cuisines prepared by our trained culinary hosts. Our chefs willprepare a cooked-to-order menu as you sail through the canals and mangroves of Mayakoba.This mesmerizing experience is available twice daily for breakfast and dinner departures and must be booked inadvance.
In-Villa Dining
While enjoying your stay at one of our stunning villas with very own garden and pool, In-Villa dining is a romantic experience not to be missed. Whether it's an exquisite private breakfast or a mouthwatering outdoor barbeque, our outstanding In-Villa dining team will attend to all of your culinary requirements. 24 Hour service
In-VIlla Barbecue
Experience invigorating breakfasts and magnificent evenings in the privacy and comfort of your private villa.Our chefs will set up sumptuously exotic meals and romantic poolside barbeques featuring the finest cuts of meatand handpicked fresh seafood.Choose from our exclusive selection of Mexican wines, spirits and tequilas to top off this exquisite meal. Yourpersonal In-villa host will pamper you with mouth-watering cuisine and impeccable service.

Meeting facilities

Meeting Info
*Meeting Space: Theme Meetings, Theme Breaks, Wedding and Cocktail Functions available THE MAYAPAN Ballroom for 200 people, Size: 66.60 x 49.70 feet (Area: 3,310.44 sq. ft.) THE SAYIL room for 60 people, Size: 52.65 x 25.75 feet (Area: 1,356.14 sq. ft.) THE LABNA AND AND KABAH, each of them for 20 people, - Labna Room, Size: 24.11 x 19.52 feet (Area: 470.70 sq. ft.) - Kabah Room, Size: 24.93 x 19.52 feet (Area: 486.74 sq. ft.)

Hotel Policies

Check-in:
3:00 AM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Banyan Tree Mayakoba Riviera Maya

Overall score

4.8 / 5
5.01.0
65 out of 65
Amenities:
4.7
Cleanliness:
4.8
Hotel staff:
4.9
Comfort:
4.8
Location:
4.6
Value:
4.3

97% would recommend to a friend.

Sort by:
Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

3
5.01.0
Urbanite used to pricy
Business
New York, ny
Jan 7, 2013

Nothing Special

Our vacation was fine, but nothing special. The amenities were average at best for a beach resort and the food presented a real problem. No where in the resort could I just buy a snack. There was no convenience shop and,all the restaurants were absurdly expensive. This was especially a problem with kids. Do you really want to spend $35-$50 for lunch for a,14 year old?

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

4
5.01.0
Sri Nama
Business
New York
Apr 14, 2014

Excellent Service

We (me, my wife and 3-year old son) had a great time. The staff were fantastic. The villa and ood was very good. The only downside was lack of an active kids club. (Too few kids were around and it was not open one of the days)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

4
5.01.0
Gus T.
Business
Philadelphia, PA, USA
Oct 29, 2011

Relaxing

If you're looking for some down time, this is the place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

4
5.01.0
solepimp
Business
Los Angeles, CA, USA
Nov 24, 2011

Nice Hotel

Nice hotel, we enjoyed our stay. Main pool was a bit boring. Beach pool is nice but small. Boat ride around the lagoon is a must. If you are arriving in the late afternoon make a dinner reservation or you will end up eating room service because all the other in hotel dinning options book up fast.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Time-saving tip: Not Applicable

The hotel is on a very large property and if you end up in a room far from the lobby, you will need to wait for a golf cart ride which can take 10 to 20 minutes when they are busy.

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

4
5.01.0
Hanswife
Business
Iowa,ia
Dec 24, 2012

Everything is good except the foods are way expensive.

We pay almost more than 100 dollars everytime we eat. ( just for two people) The price of massage is way expensive too. Its almost 200 for 60mins massage. Everything is toooo expensive. O

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

4
5.01.0
JCB555
Business
Buffalo, NY
Apr 7, 2013

Beautiful resort, but hard to get around with kids

The Banyan Tree is gorgeous, well located, well cared for. But the resort is so huge and spread out, you end up constantly waiting 5-15 minutes for a shuttle to breakfast, to the beach, or back to your room. Walking is possible from some villas, but not to the beach from the main part of the resort. If we had not had our 6-year old along we could have rented the (adult-sized) bikes, and all would have been well, but as it was we felt fairly hassled from the constant waiting. Only two tennis courts available, and make sure they nail down the reservation details. Racquets & balls (& water!) should be borrowed from the front desk, not at the pro shop. The townhouses are the only good value, and work well for families. The private pool was not heated, but was a great temperature. Wished we had stopped at a store on the way in and brought snacks & drinks so we didn't have to use the minibar. Napkins also would have been handy as there were none!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Long walk from hotel

The Saffron restaurant, although expensive, was worth every penny. Delicious food, very special atmosphere.

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

4
5.01.0
kimasabi
Business
San Francisco, California
Dec 3, 2013

Not Meet All Expectation

I expected impeccable service for a Banyan Tree resort - 5+ star rated hotel. However, the 4 nights we stayed, we only had 2 nights of turn down service. The Spa was fantastic and definitely an experience not to be missed. The facilities at the gym and everywhere else was great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Sands has the best fish tacos! Saffron is raved about but I think the thai food there is just like any thai food you get in California.

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

4
5.01.0
Xian 56
Business
St. Petersburg
Jun 6, 2014

Not really a 5 Star experience

Staff is very friendly - but the entire experience lacks that something special to make it a true 5-star property. Banyan Tree doesn't measure up with Capella Ixtapa. During our stay we were always on the waiting list for bicycles even though we only saw 3 guests ever on a bike (many staff members however) We walked everywhere and the constant staff golf carts coming and going made it a less than peaceful stroll. Breakfast buffet at $50 a head is way over priced. Saffron was fine - but not great. We had a Spa Pool Villa and were told we would see a few boats go by at 6pm and that would be it. That was not true, there were boats going by all day (again - staff) It is overall an awkward place. The distances are large - you can't get a bicycle - walking is playing "dodge the maintenance carts" which leaves you being shuttled by.....a golf cart.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

4
5.01.0
Anonymous
Business
Virginia
Nov 10, 2009

Great but not perfect

This is a great resort, and we booked it at a great value. It is supposed to be a five star hotel, but it does not quite match up with my gold standard, the Four Seasons. The service was inconsistent and there are tons of mosquitos.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

4
5.01.0
PJMOM1300
Business
Dallas, TX
Sep 29, 2009

Tranquil and Quiet

Outstanding Service and beautiful hotel. It was almost too peaceful and quiet for us. Hotel and staff were wonderful and knew you by name. However, if you are looking for any nightlife at all, then this isn't the place for you. If you want total relaxation and quiet while being pampered, then this is the place!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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