$499 Avg/night
Rate and special offer based on Check-in: Apr 28, 2015 Check-out: Apr 29, 2015

Banyan Tree Mayakoba Riviera Maya

5 stars
View map of Carretera Federal Chetumal-Puerto Juarez Km-298, Playa Del Carmen, 77710

Hotel Overview

Ratings and reviews for Banyan Tree Mayakoba Riviera Maya

Overall score

4.8 / 5
5.01.0
64 out of 64
Amenities:
4.7
Cleanliness:
4.8
Hotel staff:
4.9
Comfort:
4.8
Location:
4.5
Value:
4.3

97% would recommend to a friend.

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Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

4
5.01.0
Anonymous
Business
NY NY
Aug 13, 2009

Mexico Vaca

The hotel is amazing. The grounds are immaculate, the hostess very attentive, and the villas are ridiculous- you can literally roll out of bed in to your private pool

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

has great restaurants on the property

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Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

4
5.01.0
Anonymous
Business
New York
Feb 13, 2011

Peaceful zen vacation

beautiful property. Fantastic service. Perfect peaceful getaway.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

4
5.01.0
Unhealed Mets Fan
Business
New York, NY
Jan 5, 2010

Service - 5 stars; Facilities 3+ stars

This is a brand new resort and it's experiencing growing pains. The staff is incredible but there are limits to what they can do. It may be that this is their first North American resort, but they could learn a lot from some of their established competition. It's almost like the resort is in "beta mode". I think that once enough full rate travelers review the hotel, the ratings will come down...there's a big difference in what you expect for $300 a night and $1,000 a night. Unfortunately, they are only delivering value somewhere in between right now.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Eat a few meals in Playa del Carmen. It's a short cab ride, and besides being a fraction of the price, it's also a break from lounging at the hotel (which grows boring after a while).

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Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

3
5.01.0
Urbanite used to pricy
Business
New York, ny
Jan 7, 2013

Nothing Special

Our vacation was fine, but nothing special. The amenities were average at best for a beach resort and the food presented a real problem. No where in the resort could I just buy a snack. There was no convenience shop and,all the restaurants were absurdly expensive. This was especially a problem with kids. Do you really want to spend $35-$50 for lunch for a,14 year old?

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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