Banyan Tree Mayakoba Riviera Maya

5 stars
View map of Carretera Federal Chetumal-Puerto Juarez Km-298, Playa Del Carmen, 77710

Hotel Overview

4.8 /5
Overall score
97%
Would recommend
Amenities:
4.7
Cleanliness:
4.8
Hotel staff:
4.9
Comfort:
4.8
Location:
4.6
Value:
4.3
Private pool villas highlight resort’s Caribbean luxury and romance
The Banyan Tree Mayakoba is located in a secluded, gated community and features private pool villas for every guest. For romance and relaxation on the Caribbean and in Mexico, the Banyan Tree's luxurious and intimate surroundings are unparalleled. The resort is carefully situated on an ecosystem of dunes, mangroves and freshwater lagoons. The Banyan Tree Mayakoba boasts first-class golfing and mangrove boat tours. There are eight restaurants, including Ixchel, a floating lagoon boat restaurant. Also try the 24 hour in-villa dining.
Highlights:
  • Private villas with pool
  • Kids club, babysitters (fees apply), high chairs and baby monitors
  • A floating lagoon boat restaurant and 24 hour in-villa dining
Rooms:

Expect stunning private villas with living area, swimming pool and lush greenery surroundings at the Banyan Tree Mayakoba. In suites, handcrafted Mayan furnishings combine with dark wood and Asian accents and glass window walls. Amenities include 42-inch flat-screen LCD TVs, iPod dockets, mini-stereo systems, walk-in closets, mini-bars and complimentary wireless Internet. Depending on the villa choice, enjoy outdoor heated jet pools or sunken baths, massage beds, pillow menus, loungers and steam rooms. The three-bedroom townhouse (2,755 square feet) and beachfront villa (5,511 square feet) is ideal for families or guests traveling with friends.

Features:

Guests have the opportunity to play a round (or a few!) at the PGA course, El Camaleón Golf Club. The course is the first Mexican golf course designed by Greg Norman. The resort's Rainforest spa provides a more laid-back vacation experience. Take in unique experiences such as the hydrothermal circuit, the Rain Walk or the Vitality Pool. The spa is for adults only. For children under 12, Banyan Tree Mayakoba offers a kids club that includes eco tours, video games, movies, board games and beach activities. Also available are baby cots, babysitters, buggies, radio monitors and high chairs.

Transportation
  • Cancun International Airport (40 minutes)
Attractions
  • Playa del Carmen (6 mi/9.9 km)
  • Tulum pyramids (42 mi/69 km)
  • Cancun (42 mi/69 km)
Business­
  • A 3,310-square-foot banquet hall can seat up to 200 people
  • Meeting rooms with the latest equipment and Wi-Fi and broadband Internet are available for 16 to 200 people
  • Business center, secretarial support and event planners available

Banyan Tree Mayakoba Riviera Maya Rooms

Luxury Pool Villa
Open the doors to your Luxury Pool Villa and step into your own private oasis. Designed for two guests, each villacovers 3,153 square feet (293 m2), has soaring ceilings and is tastefully furnished with Mayan-inspired bed, lampsand talavera earthenware sinks.Enjoy airy living and outdoor dining areas, a spacious bathroom and a private landscaped garden. You can take inthe sun from the comfort of your own outdoor bathtub, enjoy a dip in your private swimming pool, or simplyunwind on a lounger on the outdoor terrace.
Sanctuary Pool Villa
Your Sanctuary Pool Villa is a 3,466 square feet (322 m2) blissful retreat and the idyllic space for two to relax andrecuperate from the stresses of modern life. Each is equipped with separate living and study pavilions and tastefullyfurnished with Mayan-inspired bed, lamps and talavera earthenware sinks.Enjoy open living and outdoor dining areas, a spacious bathroom and a private landscaped garden. With your ownheated swimming pool and outdoor whirlpool, you will have the option of spending unhurried afternoons soaking your cares away.
Spa Pool Villa
Split over two levels, each Spa Pool Villa is the perfect romantic hideaway. Specially designed for couples withquixotic touches like outdoor showers and a personal outdoor area equipped with massage beds, chaise loungesand a dining area with birds eye view of Mayakobas idyllic lagoons.Enjoy sensuous spa treatments, a spacious bathroom and private landscaped garden spread out over 3,466 squarefeet (322 m2). Take a dip in your private swimming pool, or simply unwind on your exclusive outdoor terrace.
Sanctuary Two-Bedroom Pool Villa
A haven of privacy, indulgence and serenity, your Sanctuary Two-Bedroom Pool Villa encompasses 5,511 squarefeet (512 m2) and redefines tranquil living with stylish furnishings and fertile gardens.Designed for up to four guests, each villa is tastefully furnished with Mayan-inspired beds and spacious bathroomsfeaturing talavera earthenware sinks. Interiors elegantly flow into a landscaped garden with a heated swimmingpool and bubbling jet pool. Bedrooms have their own separate entrances.
Ocean Club Two-Bedroom Pool Villa
Beauty, peace and tranquility only begin to describe the Ocean Club Two-Bedroom Pool Villas. Ideal for beachlovers, each villa is 5,511 square feet (512 m2) and just steps away from the glimmering white sands and brilliantturquoise waters of the Caribbean.Designed for up to four guests, each villa is tastefully furnished with Mayan-inspired beds and spacious bathroomsfeaturing talavera earthenware sinks. Interiors elegantly flow into a landscaped garden with a heated swimmingpool and bubbling jet pool. Bedrooms have their own separate entrances.
Golf View Residence
Designed for families, friends and groups, our 3-story, 3-bedroom golf view residences encompass 2,755.5 squarefeet (256 m2) and offer peaceful, secluded spaces surrounded by lush, untouched nature.Engage in relaxing conversations with loved ones on your sun-drenched roof deck lounge. Relax by your privatepool or dine al fresco, all while enjoying magnificent views of the golf course.Unwind from the rigors of everyday life in an airy, spacious living area equipped with large LCD TV, dining roomand sunny balcony.The master bedroom comes equipped with a king-sized bed and LCD TV, while the second and third bedroomscontain a queen and two twin beds respectively. All three bedrooms come with full private bathrooms. The masteroffers a large bathtub, as well.
Three-Bedroom Oceanfront Pool Villa
Sleek, contemporary and open, your luxurious Oceanfront Pool Villa looks out onto the glorious Caribbean.Perfect for beach lovers, youre just steps away from the glimmering white sands and radiant turquoise waters.Gather with friends and family in the stunning courtyard and listen to the sounds of waves breaking on the beachwhile our superbly trained staff prepares a sumptuous seafood barbecue. Designed for up to six guests, each villa is 5,511 square feet (512 m2) and tastefully furnished with Mayan-inspiredbeds and spacious bathrooms featuring talavera earthenware sinks. Interiors elegantly flow into a landscapedgarden with a heated swimming pool and bubbling jet pool. Separate bedrooms and living rooms make it theperfect setting for intimate gatherings, while ensuring personal space and tranquility for all.

Amenities

  • Free internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Parking
Free parking
Accessibility
Accessible facilities
Accessible parking
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest

Hotel Map

20.6817 -87.0275
Area served
Mayakoba Complex, Playa Del Carmen, Riviera Maya
Nearby airports
Cancun International Airport (CUN) aproximately 45 minutes
Area description
Located on the southeastern shore of Mexico's Yucatan Peninsula (Riviera Maya). 45 minutes away from Cancun International Airport 15 minutes away from the cozy town of Playa del Carmen.

Meeting facilities

Meeting Info
*Meeting Space: Theme Meetings, Theme Breaks, Wedding and Cocktail Functions available THE MAYAPAN Ballroom for 200 people, Size: 66.60 x 49.70 feet (Area: 3,310.44 sq. ft.) THE SAYIL room for 60 people, Size: 52.65 x 25.75 feet (Area: 1,356.14 sq. ft.) THE LABNA AND AND KABAH, each of them for 20 people, - Labna Room, Size: 24.11 x 19.52 feet (Area: 470.70 sq. ft.) - Kabah Room, Size: 24.93 x 19.52 feet (Area: 486.74 sq. ft.)

Dining

Safron
Banyan Trees signature restaurant, Saffron, serves authentic, contemporary Thai cuisine prepared by Thai chefsbrought to Mayakoba to share their authentic dishes and techniques with our guests.An intimate setting that caters perfectly to special occasions, Saffron is a one-of-a-kind experience. Sitting on ourwooden deck overlooking the tropical mangroves while sampling the finest Thai delicacies is truly unforgettable.
Tamarind
An elegant yet casual restaurant, Tamarind offers a unique dining experience with stunning views of the lagoon. Afusion of sophisticated European cooking techniques with New World flavors and ingredients redefinessophisticated resort dining. With a tranquil environment, breathtaking views and exquisite culinary delights,Tamarind truly embodies Banyan Tree's commitment to being a sanctuary for the senses. Chef Gregorio Oy Cahum discovered his affinity for the culinary arts at age 15. Long fascinated by colors, natureand aromas, Chef Gregorio strives to create the perfect blend of new world techniques with sophisticatedEuropean cuisine.
Oriente
Ideal for plain relaxing and introspection while overlooking the Reflections Pool, Oriente offers casual sumptuousMexican and international breakfast buffets each morning, and modern Mexican cuisine with an Asian flair in theevenings.
Sands
Located at Mayakoba Beach, Sands will seduce you with a backdrop of sheer white sand and the shimmeringturquoise waters of the Caribbean. Enjoying light snacks and fresh seafood for lunch or the freshest catch of theday and authentic Mexican specialties for dinner. Sands also offers a variety of outstanding tropical cocktails allday long for lounging poolside or on the beach.
Reflections Pool Bar
Located just off of the main lobby area, offering light snacks and cocktails throughout the day. At Reflections PoolBar, we love to spoil our guests with the perfect selection of refreshing poolside treats; from unique salads andpizzas to fresh grilled skewers and inventive wraps.
La Cava
Our air-conditioned private dining wine cellar is available for parties of up to 12 guests. Please contact us for your special dinner event. Open on request and based on availability.
La Copa
While our restaurants tantalize with culinary delights, La Copa rooftop lounge captivates with exotic drinks, warmMexican sunsets and sparkling night skies. Signature La Copa cocktails include Riviera Lemonade made withvodka, fresh blueberries and homemade lemonade and the Mojito Maya with rum, lemon juice, mint andsparkling water.
Ixchel
Translated as Goddess of the Moon, Ixchel is our traditional and unique trajinera, or dining boat. Treat yourself toa magnificent fusion of local and international cuisines prepared by our trained culinary hosts. Our chefs willprepare a cooked-to-order menu as you sail through the canals and mangroves of Mayakoba.This mesmerizing experience is available twice daily for breakfast and dinner departures and must be booked inadvance.
In-Villa Dining
While enjoying your stay at one of our stunning villas with very own garden and pool, In-Villa dining is a romantic experience not to be missed. Whether it's an exquisite private breakfast or a mouthwatering outdoor barbeque, our outstanding In-Villa dining team will attend to all of your culinary requirements. 24 Hour service
In-VIlla Barbecue
Experience invigorating breakfasts and magnificent evenings in the privacy and comfort of your private villa.Our chefs will set up sumptuously exotic meals and romantic poolside barbeques featuring the finest cuts of meatand handpicked fresh seafood.Choose from our exclusive selection of Mexican wines, spirits and tequilas to top off this exquisite meal. Yourpersonal In-villa host will pamper you with mouth-watering cuisine and impeccable service.

Hotel Policies

Check-in:
3:00 AM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (65)

Ratings and reviews for Banyan Tree Mayakoba Riviera Maya

Overall score

4.8 / 5
5.01.0
65 out of 65
Amenities:
4.7
Cleanliness:
4.8
Hotel staff:
4.9
Comfort:
4.8
Location:
4.6
Value:
4.3

97% would recommend to a friend.

Sort by:
Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

4
5.01.0
Gus T.
Business
Philadelphia, PA, USA
Oct 29, 2011

Relaxing

If you're looking for some down time, this is the place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
hagope
Business
San Jose, CA
Jul 11, 2011

Top notch service, beautiful resort

We stayed in the garden pool villa. The pool was larger than we had expected and the outdoor bathtub was also very large... We booked through [...]at a decent rate.The service was phenomenal, the best I've ever seen. I've read bad reviews about the food, but in my experience it was really excellent, especially the complimentary morning buffet which included omlettes, fish, quesadillas, tons of different breads and pastries as well as tasty mexican coffee.This resort was quiet and private, perfect for our honeymoon, however, I would definitely bring a family here...my only complaint is that we came during rainy season (we were lucky with weather though) and there were mosquitos in the resort.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

Rent a car rather than signing up for a tour to see local attractions, its much cheapter...

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
Schteve
Business
Austin, TX
May 25, 2011

A perfect level of service

My stay at the Banyan Tree Mayokaba got off to a bit of a rocky start. I had reserved a Courtyard Villa [...]. When we arrived we were greeted with a refreshing drink and some cool towels, always a nice touch. After about 10 minutes we were taken to our room. When we arrived at the room I was disappointed to see that the room was at Garden Villa, which was a smaller room and at a lower level than what I had reserved. When I raised this to the resort hostess showing us our room she asked if I had documentation from my reservation. I didn't, but was able to look it up on my phone and provide the necessary information. She called the front desk and they looked it up and said that they had not received information about the change in the room category. There wasn't a change in the room category, but I didn't argue with them because they said that they would make the change. Unfortunately, no room was immediately available but we were hungry and asked to go to the beach restaurant while we waited for the room to become ready. (In defense of the hotel we had arrived early and were checking in before the scheduled check-in time.) Once at the beach club restaurant things really started to go in the right direction. The level of service from the wait staff was perfect. There is never a rush for anything and needs were often anticipated. After finishing our meal the chef came out to greet us and offered us a tasting of their ceveche. Everything was delicious. Once our meal was finished arrangements were made to transport us back to the front desk to go to our room. At the front desk a hotel manager came out and apologized for the confusion and we were informed that we were being upgraded to a spa villa. It was a nice gesture and certainly made up for any inconvenience. For the next three days I did not leave the resort grounds at all. I am not a resort type vacationer at all, I usually don't enjoy sitting around and doing nothing, but the pull of the resort was strong and I did not feel compelled to leave. Days were spent lounging on the wonderful bed-like chairs at the beach, swimming in our villa's private pool, and just generally relaxing. My wife commented that the staff at the hotel and in the restaurants moved slowly and deliberately, it was a physical reminder to slow down and enjoy a beautiful break from the real world. The rooms were extremely spacious and inviting. The beds were comfortable and clean. The pillow menu is also a nice touch that ensures comfortable sleeping. The bathrooms were out of this world including huge outdoor bathtubs and steam showers. The evening turndown service could really spoil a person if they stayed at the resort for too long. The day I left the Banyan Tree Mayokaba I was actually sad that my vacation was over. Usually, I am ready to get back to the real world, but not this time. I would have gladly extended my vacation if the opportunity would have presented itself. The next day, when I was back at work I spent 30 minutes starting to plan my next vacation to the Banyan Tree Mayokaba.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Make a reservation early in the day or the day before to get one of the end tables at Saffron, the views over the water at night are unbeatable.

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
Anonymous
Business
Denver, CO
May 22, 2011

Perfect relaxing beach escape

Having traveled to Mexico many times, this was by far the most relaxing, luxury experience I've ever had. The hotel was fantastic. It featured simple, Asian inspired design that fit the location beautifully. Each room is actually a private villa with several outdoor seating areas and a private pool. It would have been easy to never leave the villa! The room was beautiful with a large bed, all the amenities, a walk in closet, large bathroom, and outdoor bathtub. It was perfect. The spa is terrific, with unique global inspired treatments. The hotel has four restaurants and we ate at three of them. They were all great. The highlight of the stay was probably the customer service. Everyone we saw was friendly and helpful. It made for an easy, relaxing trip. Another perk of the hotel is that it strives to be environmentally friendly. Because of this, the majority of the hotel is actually built behind a mangrove forest, away from the beach. In order to get to the beach you have to take a golf cart or boat ride. Although it was a little farther to the beach, we never had to wait long for a golf cart ride, and the wildlife that populates the mangrove forest adds to the charm of the property. The hotel is about a 15 minute/$20 cab ride to the main drag in Playa del Carmen, 5th Avenue, so it was easy to get out and explore a little bit too. I would absolutely stay at this hotel again and would like to visit the other Banyan Tree Hotels around the world.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: In Hotel

On certain days of the week, the hotel offers a free eco-tour boat ride. We saw a great variety of birds and animals. It was relaxing and a fun way to see the surrounding area.

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
kchaudry
Business
Ashburn, VA
Apr 10, 2011

Banyan Tree - April 2011

Outstanding and unmatched experience. The hotel layout is extremely rare. Most impressive, comvenient, and friendly check-in process. Lots of privacy and class. Service is prompt and very courtious. Loved the breakfast buffet and thai restaurant.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Stay in hotel

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
Anonymous
Business
Portland, Or
Mar 14, 2011

Simply Amazing

The resort looks simply amazing. The architecture and interior design are the most beautiful we have ever seen. Our garden pool villa was situated conventiently close to the main restaurants and minutes away from pools and the pristine beach. The staff went out of their way to make our experience the best possible. Our experience was well worth the money.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Check out la bodeguita del medio in Playa del carmen. Every cab driver will know it, as it's a place where a lot of locals go. Cuban inspired food for cheap, good tequila and life music to dance Salsa til the early hours of the morning. Everything you expect from Mexico in an authentic way.

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
Anonymous
Business
Portland, Or
Mar 14, 2011

Simply Amazing

The resort looks simply amazing. The architecture and interior design are the most beautiful we have ever seen. Our garden pool villa was situated conventiently close to the main restaurants and minutes away from pools and the pristine beach. The staff went out of their way to make our experience the best possible. Our experience was well worth the money.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Check out la bodeguita del medio in Playa del carmen. Every cab driver will know it, as it's a place where a lot of locals go. Cuban inspired food for cheap, good tequila and life music to dance Salsa til the early hours of the morning. Everything you expect from Mexico in an authentic way.

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
Nicole the travel girl
Business
NYC, NY
Mar 7, 2011

Amazing luxury

Wonderful, relaxing, luxurious hotel. The villas were beautifully appointed and super private. We enjoyed our stay so much. My ONLY criticism is that the gym/workout facilities is very small and often too crowded. Otherwise an amazing place with great, helpful staff! We can't wait to plan our next trip!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Went into Playa Del Carmen for dinner and nightlife - where we found lively, affordable dining and shopping options.

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

4
5.01.0
Anonymous
Business
New York
Feb 13, 2011

Peaceful zen vacation

beautiful property. Fantastic service. Perfect peaceful getaway.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
Anonymous
Business
Scottsdale, Az
Jan 1, 2011

Fab Hotel

Great hotel. Mostly off the beach on the lagoons. A 15 to 20 min walk to the beach, or take the boat or shuttle. Very easy. Be sure to ask for western facing villa for afternoon sun.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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