$447 Avg/night
Rate and special offer based on Check-in: Sep 28, 2014 Check-out: Oct 1, 2014

Banyan Tree Mayakoba Riviera Maya

5 stars
Carretera Federal Chetumal-Puerto Juarez Km-298, Playa Del Carmen, 77710
Hotel Overview
Reviewer score
4.8
out of 5
63 reviews
Anniversary Trip

Booked a spa pool villa and could not have been more pleased with the privacy, cleanliness, and... See full review

  • Jimmy Supafly Snooka
  • Sep 3, 2014
The most amazing trip I've EVER had

The staff at the hotel is amazing. Available and equipped 24/7 with everything you need. See full review

  • QueenieNiaga
  • Aug 6, 2014
Private pool villas highlight resort’s Caribbean luxury and romance
The Banyan Tree Mayakoba is located in a secluded, gated community and features private pool villas for every guest. For romance and relaxation on the Caribbean and in Mexico, the Banyan Tree's luxurious and intimate surroundings are unparalleled. The resort is carefully situated on an ecosystem of dunes, mangroves and freshwater lagoons. The Banyan Tree Mayakoba boasts first-class golfing and mangrove boat tours. There are eight restaurants, including Ixchel, a floating lagoon boat restaurant. Also try the 24 hour in-villa dining.
Highlights:
  • Private villas with pool
  • Kids club, babysitters (fees apply), high chairs and baby monitors
  • A floating lagoon boat restaurant and 24 hour in-villa dining
Rooms:

Expect stunning private villas with living area, swimming pool and lush greenery surroundings at the Banyan Tree Mayakoba. In suites, handcrafted Mayan furnishings combine with dark wood and Asian accents and glass window walls. Amenities include 42-inch flat-screen LCD TVs, iPod dockets, mini-stereo systems, walk-in closets, mini-bars and complimentary wireless Internet. Depending on the villa choice, enjoy outdoor heated jet pools or sunken baths, massage beds, pillow menus, loungers and steam rooms. The three-bedroom townhouse (2,755 square feet) and beachfront villa (5,511 square feet) is ideal for families or guests traveling with friends.

Features:

Guests have the opportunity to play a round (or a few!) at the PGA course, El Camaleón Golf Club. The course is the first Mexican golf course designed by Greg Norman. The resort's Rainforest spa provides a more laid-back vacation experience. Take in unique experiences such as the hydrothermal circuit, the Rain Walk or the Vitality Pool. The spa is for adults only. For children under 12, Banyan Tree Mayakoba offers a kids club that includes eco tours, video games, movies, board games and beach activities. Also available are baby cots, babysitters, buggies, radio monitors and high chairs.

Transportation
  • Cancun International Airport (40 minutes)
Attractions
  • Playa del Carmen (6 mi/9.9 km)
  • Tulum pyramids (42 mi/69 km)
  • Cancun (42 mi/69 km)
Business­
  • A 3,310-square-foot banquet hall can seat up to 200 people
  • Meeting rooms with the latest equipment and Wi-Fi and broadband Internet are available for 16 to 200 people
  • Business center, secretarial support and event planners available

Hotel Map

20.6817 -87.0275
Area served
Mayakoba Complex, Playa Del Carmen, Riviera Maya
Nearby airports
Cancun International Airport (CUN) aproximately 45 minutes
Area description
Located on the southeastern shore of Mexico's Yucatan Peninsula (Riviera Maya). 45 minutes away from Cancun International Airport10 minutes away from the cozy town of Playa del Carmen.

Banyan Tree Mayakoba Riviera Maya Rooms

Garden Pool Villa
Suitable for up to two guests, each of the forty-five naturally ventilated villas reflects the unique Mayan culture of Mayakoba. Living and dining areas, spacious bathroom and private landscaped garden. You can take in the sun from the comfort of your own outdoor bathtub or in your 35.5sq.m./380sq.ft. Private swimming pool or on a lounger on the outdoor terrace. No. of Villas: 45 villas, Floors: 1 floor, Floor Size: Total plot area:293sq.m./3,153.8sq.ft Services / Amenities: Swimming pool/Outdoor bathtub/King size bed/A/C/safety deposit box/hairdryer /LCD TV with on-command movies/Bathrobes/Pillow menu/slippers/Bathroom & pool/Kimono/Duvet/Sound equipment
Two Bedroom Sunset Lagoon Villa 5511 Sq.Ft
Covering a spacious floor area of 512 sqm (5,511 sq.ft)., each of our Two-Bedroom Villas are a haven of privacy and indulgence. This villa caters for up to four guests in a variety of settings, and redefines tranquil living with its extensive furnishings and verdant gardens. Each bedroom is served by a separate entrance, while still accessible to the landscaped garden and pool area. Two-Bedroom Sunset Lagoon Pool Villa is ideal for beach lovers as it offers close proximity to the beach.
Courtyard Pool Villa 3466 Sq.Ft
Along with its charming dcor, your Courtyard Pool Villa offers even more room in which to relax and recuperate from your busy lifestyle. Each of the villas is equipped with separate living pavilions, for use by up to two guests. With your own 41 sqm swimming pool and an adjacent outdoor jet-pool, you will have the option of spending languid afternoons soaking your cares away.
Two Bedroom Sunrise Lagoon Pool Villa
Covering a spacious floor area of 512 sqm (5,511 sq.ft)., each of our Two-Bedroom Villas are a haven of privacy and indulgence. This villa caters for up to four guests in a variety of settings, and redefines tranquil living with its extensive furnishings and verdant gardens. Each bedroom is served by a separate entrance, while still accessible to the landscaped garden and pool area. Two-Bedroom Sunrise Lagoon Pool Villa opens out on a calm lagoon, with convenient access to the main lobby and Saffron restaurant
Two Bedroom Pool Villa 5511 Sq.Ft
Covering a living area of 512sq.m./5,511sq.ft. Villas are the ultimate in exclusive indulgence. This villa can house up to four guests and is designed as a private sanctuary, with its exquisite furnishings and verdant gardens. Dive into your own 51sq.m./549sq.ft. azure pool or enjoy the golden glow of the sunset as you and your loved ones unwind with a soothing massage. For the perfect romantic dinner, delight in a private evening under the canopy of twinkling stars. No. of Villas: 5 Villas, Floors: 2 Floors Size: Total plot area:512sq.m./5,511sq.ft./Covered area:187sq.m./2,013sq.ft./Open area: 197sq.m./2,120.4sq.ft. Services / Amenities: Two Bedrooms/Swimming pool/Outdoor bathtub/Jacuzzi/One King size bed/Two double size beds/A/C/safety deposit box/hairdryer/LCD TV with on-command movies, one in each bedroom and one in the AC pavilion/Bathrobes/Pillow menu/ slippers: bathroom & pool/ Kimono/Duvets/Sound equipment.
Spa Pool Villa 3466 Sq.Ft
Split over two levels, totaling some 322sq.m./3,466sq.ft. Villas are designed to create the perfect romantic hideaway. Enjoy a sensuous spa treatment at your personal outdoor massage area and let our trained masseurs work their magic. An exclusive outdoor private area equipped with the massage beds, loungers and a dining area with birds-eye view of the idyllic surroundings of Mayakoba. No. of Villas: 8 Villas Floors:2 Floors Size: Total plot area: 322sq.m./3,466sq.ft./Covered area: 105sq.m./1,130.2sq.ft./ Open area: 170sq.m./1,830sq.ft. Services / Amenities: Swimming pool/Outdoor bathtub/Spa Treatment Bed (2)/Jacuzzi/King size bed/ A/C/safety deposit box/hairdryer/LCD TV with on-command movies, one in the bedroom and one in the AC pavilion/Bathrobes/ Pillow menu/slippers: bathroom & pool/Kimono/ Duvet/Sound equipment
Three Bedroom Townhouse 2755 Sq.Ft
Designed for families, friends and groups, the three-storey, three-bedroom townhouses provides a living area with balcony overlooking the golf course. With 256 m2 sqm (2,755.5 sq.ft. ) to roam, you can simply find the space to enjoy your favourite leisure.
Three Bedroom Beachfront Villa 5511 Sq.Ft
The luxurious Beach Front Three Bedroom Pool Villas are ideal for families. With separate bedrooms with living rooms, it is the perfect setting for intimate gathering whilst ensuring privacy and tranquility for all. Enjoy the private swimming pool or the magnificent courtyard. This villa can house up to 6 guests. No. of Villas: 7 Villas Floors: 2 Floors Size: Total plot area: 512sq.m./5,511sq.ft./Covered area: 239sq.m./2572.5sq.ft./ Open area:200sq.m./2152.7sq.ft. Services / Amenities: Three Bedrooms/Swimming pool/Outdoor bathtub/Jacuzzi/Two Bedrooms with King size bed/One bedroom with two double beds/A/C/safety deposit box/ hairdryer/LCD TV with on-command movies, one in each bedroom and one in the AC pavilion/Bathrobes/Pillow menu/slippers: bathroom & pool/Kimono/Duvets/ Sound equipment

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking

Meeting facilities

Meeting Info
*Meeting Space: Theme Meetings, Theme Breaks, Wedding and Cocktail Functions available THE MAYAPAN Ballroom for 200 people, Size: 66.60 x 49.70 feet (Area: 3,310.44 sq. ft.) THE SAYIL room for 60 people, Size: 52.65 x 25.75 feet (Area: 1,356.14 sq. ft.) THE LABNA AND AND KABAH, each of them for 20 people, - Labna Room, Size: 24.11 x 19.52 feet (Area: 470.70 sq. ft.) - Kabah Room, Size: 24.93 x 19.52 feet (Area: 486.74 sq. ft.)

Dining

In Villa Dining BBQ
We do not provide just dinner, but a delightful moment in the privacy of your villa with your personal server perfectly cooking with the right flavors. During our visit we focus to please you by fulfilling your requests with the best ambiance and service. Mexican BBQ, Thai BBQ and Mediterranean BBQ
La Cava
Our air-conditioned private dining wine cellar is available for parties of up to 12 guests. Please contact us for your special dinner event. Open on request and based on availability.
Tamarind
Set in the tranquil surroundings of the Banyan Tree Spa, dining at Tamarind is an experience not to be missed. Fresh ingredients, organic products, exotic herbs, roots, spices and aromatic salts create the distinctive flavors of Tamarinds Eclectic Cuisine. Dress code: Casual Elegance Tamarind is reserved for adults only At Tamarind, our non smoking policy applies Dinner: 6:00pm to 11:00pm (Last food order 10:30pm) Capacity: 28
Reflections Pool Bar
The ideal chill-out place for sun lovers, the Reflections Pool Bar located nearby the lobby, serving tasty snacks, cool drinks and tropical cocktails for the classic poolside experience. Open: 10:00am to 6:30pm Last order: 6:00pm
Oriente
With a beautiful view overlooking the elegant Reflections Pool, enjoy our sumptuous international breakfast buffet each morning, or our modern Mexican cuisine in the evening. Dress code: Casual Elegance At Oriente, our non smoking policy applies Breakfast: 7:00am to Noon Dinner: 6:00pm to 11:00pm (Last food order 10:30pm) Capacity: 120
Safron
Banyan Tree's signature restaurant serves contemporary Thai cuisine. Overlooking the lagoon and the mangroves, the restaurant's three pavilions provide an intimate romantic setting. Dishes featured on our menu are served family style and prepared with a modern approach, while still preserving traditional Thai cooking techniques. Dress code: Casual Elegance At Saffron, non smoking policy applies one deck allows. Dinner: 6:00pm to 11:00pm (Last food order 10:30pm) Capacity: 60
Sands
Set at the Mayakoba Beach, alongside the beautiful Caribbean Sea, this perfect spot offers an a la carte breakfast, cool drinks, light snacks and fresh seafood for lunch. After the sun sets, enjoy the gentle caress of the ocean breeze while sipping your favorite cocktail and sampling the freshest and finest catches of the day and fine cuts. At Sands, our non smoking policy applies Lunch: Noon to 5:00pm Dinner: 7:00pm to 11:00pm (Last food order 10:00pm)* Capacity: 60 *Opening details might change due to weather conditions.
La Copa
Care for some Tequila, Mojito or simply a glass of Champagne and some tapas before dinner? Relax and enjoy the sunset while you sip your favorite cocktail. After dinner La copa is the perfect place to unwind and offers the best setting for star gazing while you linger over a coffee, cognac and cigar. Opens: 11:00am to 1:00am
In- Villa Dining
While enjoying your stay at one of our stunning villas with very own garden and pool, In-Villa dining is a romantic experience not to be missed. Whether it's an exquisite private breakfast or a mouthwatering outdoor barbeque, our outstanding In-Villa dining team will attend to all of your culinary requirements. 24 Hour service

Hotel Policies

Check-in:
0300
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (63)

Ratings and reviews for Banyan Tree Mayakoba Riviera Maya

Overall score

4.8 / 5
5.01.0
63 out of 63
Amenities:
4.7
Room cleanliness:
4.8
Hotel staff:
4.9
Room comfort:
4.8
Location:
4.5
Value:
4.3

97% would recommend to a friend.

Sort by:
Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
Couple of Globetrotters
Clarksburg, MD
Feb 27, 2013

Best experience ever!

This hotel was a perfect place to celebrate our anniversary! The villas are beautiful and very romantic, the service was better than expected, and the food was delicious. I also highly recommend the Spa, my package included a free 60 minute massage and it was fantastic. The massage was great, but the ambience of the treatment rooms and the service from the attendant and lobby staff made the experience one I won't forget

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
Luxury Finder
Boston, Massachusetts
Nov 10, 2012

Amazing Couple Getaway

This was our 2nd trip back to the Banyan Tree Mayakoba. This hotel is absolutely spectacular. The decor is spa like simplicity with beautiful Mexican touches throughout with vast views and structures. The staff is amazing; thinking of every need and then some. This is a luxury hotel and more. The food is delicious especially at Saffron and Tamarind for dinner. They outdo themselves at the Oriente for breakfast. Loved having lunch at the Reflection Pool. Efren makes the best Cucumber Daiquiri and Spa Cocktail!!!!!! Wait til you see how amazing the villas are.... If I had to make one suggestion for the Banyan Hotel it would be to heat the pools; very chilly but otherwise this hotel is unbelievable and we will definitely be back again and again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
Vulcaninser
San Jose, CA
Jun 4, 2012

Amazing Hotel, Amazing Staff..Best hotel experience ever

This place is amazing. The staff are so friendly and so thoughtful. It's almost like they are mind readers. You barely have to think it and they've already done what you need. The resort is beautiful and a great place to relax. I would highly recommend this place

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Sightseeing tip: Short drive from hotel

Xel-ha is an amazing water park about 40 mins away. It's an all inclusive, all day fun event, worth doing.

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
bigdoc
Scarsdale, NY
Mar 9, 2012

Best resort ever!

The Banyan tree is filled with understated elegance with an asian flair, impeccable service and a perfect setting for a vacation. The rooms are all villas/townhouses, which makes even the most occupied days seem low key and comfortable. Rather than the "big building hotels" where you are surrounded by people, fight for space at the beach or pool, you never feel the crowd or pressure. Food is expensive, but great. Staff is amazing. Anything you want, just dial 0 on the phone. Would go back in a heartbeat. Private pools on the roofs are not heated, but fun, and the lagoon boat ride to the beach is not to be missed. The gallery on the website does not do it justice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: In Hotel

Go to sands for dinner. Best value and the BBQ is AMAZING.

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
lovevacations
Cleveland, OH, USA
Mar 4, 2012

Amazing!

We highly recomment to do the rainforest treatment. It's real relaxation in an incredible environment! The ecotour inside the laguna is free and it's impressive.. your own villa surrounded by nature and full privacy, relaxation, impressive breakfast buffet, amazing food, scenery and service.. we will go back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
NYC Jetset
New York, NY, USA
Jan 18, 2012

Beautiful resort with amazing service

Beautiful landscape, amazing rooms, lovely grounds, and, most importantly, truly stellar service. HIghly recommend. One point to mention is that to access the beach / beach club, one needs to either (a) take a 10-minute boat ride, boat arrives every 30 mins; (b) take a short buggy ride, called at conveninece; (c) rent a bike for $5/day; or (d) walk for about a mile. The boat trip / buggy ride are pleasurable - but the beach is definitely not at your feet.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
laur1234gr
Chicago, IL, USA
Jan 17, 2012

Love Banyan Tree Mayakoba

The villas were gorgeous. I highly recommend utilizing the outdoor bath tub. The private pool and patio area were great for relaxing but the common areas are wonderful too. The staff was super friendly, anticipated my needs and worked hard to make my stay enjoyable. The drinks at the pool and beach were outstanding. I highly recommend the mayakoba margarita and the passionate margarita. The spa was a 10. its very expensive but totally worth it. The massage therapists are highly trained and the part where she crawled on my back was awesome. The only downside is that the food, especially the dinners is very expensive. It's good but i would prefer to not eat super fancy dinners when i am on vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
Kw123456789
New York, NY, USA
Dec 13, 2011

Great trip

The service and room were great. Room were spacious and clean. The spa was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: In Hotel

It's NYC prices. It's not terribly expensive.

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

5
5.01.0
audreysev
NJ
Nov 27, 2011

is there more luxuous than a Banyan Tree hotel?

Imagine the most luxuous rooms, all with private pools, open sky bathtub, tasteful decoration Imagine a staff whose efficiency is as good as their kindness Imagine nice restaurants (actually 2 of them, for instance) with very fine cuisine Imagine a very luxuous yet natural/green environment You have all of that at the Banyan Tree Mayakoba (Playa Del Carmen). Only 1 advice : this destination is better for couples, not really for families as there are no sport/fun activities for kids. But how could we not love that place ?

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

4
5.01.0
solepimp
Los Angeles, CA, USA
Nov 24, 2011

Nice Hotel

Nice hotel, we enjoyed our stay. Main pool was a bit boring. Beach pool is nice but small. Boat ride around the lagoon is a must. If you are arriving in the late afternoon make a dinner reservation or you will end up eating room service because all the other in hotel dinning options book up fast.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Time-saving tip: Not Applicable

The hotel is on a very large property and if you end up in a room far from the lobby, you will need to wait for a golf cart ride which can take 10 to 20 minutes when they are busy.

Review of Banyan Tree Mayakoba Riviera Maya

Reviewer score

4
5.01.0
Gus T.
Philadelphia, PA, USA
Oct 29, 2011

Relaxing

If you're looking for some down time, this is the place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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