Chen Sea Resort and Spa Phu Quoc, Centara Boutique Collection

4 stars
Bai xep - Ong Lang Hamlet, Cua Duong Village, Phu Quoc Dist., Kien Giang Province, Phu Quoc, 084
Hotel Overview
Reviewer score
3.0
out of 5
1 reviews
Beautiful place. Major service issues.

We went to Phu Quoc for four nights, but only booked the Chen La for one night, as that was the... See full review

  • Anonymous
  • Jan 16, 2011
The Architecture of the resort is inspired by the local environment and the realization of the 36 rooms, followed a project to minimize as much as possible the nature impact. Simplicity and refinement, always according to the oriental style and as the INDO name Chenla reminds us, are the dominant leitmotiv for decorations and furniture inside the rooms, all equipped with international in-room amenities to ensure the maximum comfort for all guests. *** Please be informed that the hotel's swimming pool will be closed for repair works from 8th till 29th Oct 2011. The hotel is offering other options of relaxation, recreation and tranquility thru the hotel's wide beach, water sport activities and an access to a private pool at one of our Pool Villa. ***

Chen Sea Resort and Spa Phu Quoc, Centara Boutique Collection Rooms

Sea View Bungalow
12 Sea View Bungalows(86 sq mt) are brick wall accommodations offering a high level standard and the same room amenities of the higher category. All the villas have also a marvelous outdoor tropical bathroom. 2 Pax + 1 Pax Extra or 2 Children
Beach Front Bungalow
12 Beach Front Bungalows(78 sq mt)are brick wall accommodations offering a high level standard and the same room amenities of the higher category. All the villas have also a marvelous outdoor tropical bathroom 2 Pax + 1 Pax Extra or 1 Children
Jacuzzi Villa
6 Jacuzzi Villas(150 sq mt) are wooden Hoi An typical Houses, moved and rebuilt. Every villa has brick wall that follow the old house structure in order to guarantee the comfort for the guest. 2 Pax + 1 Pax Extra or 1 Children
Pool Villa 2 bedrooms
6 Pool Villa 2 bedrooms(220 sq mt), family villa with private swimming pool and ocean view. Up stair with Double Bed, Down Stair with Double or Twin Bed 4 Pax + 1 Pax Extra or 2 Children

Amenities

  • WiFi
  • Airport shuttle
  • Pool
General
Concierge
Activities
Pool
Spa
Dining
Restaurant
Room service
Services
Business center
Internet
WiFi
Transportation
Airport shuttle

Hotel Map

10.2898 103.9836
Area served
Phu Quoc
Area description
ChenLa Resort is located in a quiet bay (300 meters golden beach) , which allows the Guests to enjoy the peace of Phu Quoc Island (Vietnam) and at the same time the exclusive atmosphere that the location suggests. The Resort is born after a long passionate study in order to be integrated and to respect the uncontaminated nature of the bay and of the coastal zone.

Dining

Chen La Restaurant
Our restaurant is perfectly located in front of the sea, is specialized in Mediterranean cuisine but will delight the guest also with International & Local Cuisine
Ghe Lounge
Our bar is located in front of the sea, is offering all kind of international cocktails and drinks with out missing the Asiatic touch.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (1)

Ratings and reviews for Chen Sea Resort and Spa Phu Quoc, Centara Boutique Collection

Overall score

3 / 5
5.01.0
1 out of 1
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
2
Value:
3
Sort by:
Review of Chen Sea Resort and Spa Phu Quoc, Centara Boutique Collection

Reviewer score

3
5.01.0
Anonymous
Business
London, UK
Jan 16, 2011

Beautiful place. Major service issues.

We went to Phu Quoc for four nights, but only booked the Chen La for one night, as that was the only availability. [...]The breakfast buffet was good and the pool was beautiful. They were out of towels at the pool, which was a bit crazy for such a high priced, luxury hotel at 10:00 in the morning. [...] We had a pool villa, which was stunning. There was confusion about the villa, though. Right after they took us to the villa another couple came with someone from reception to the same villa. In the end, we stayed in it, but the other couple was very displeased. The bathtub was beautiful, but there was only enough hot water to fill it about 1/20 full. The view was amazing and the room was really great. We had one bedroom upstairs and one bedroom downstairs with a living room area as well.The location is really secluded, so if you are looking for peace and quiet, this could be your place, if the hiccups with service are fixed. If you are looking to go to town in the evenings, I would definitely stay somewhere else.Basically, the hotel itself is really beautiful, but there are serious management issues.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

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