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Hotel Overview
Hotel Staff
We had a wonderful time at this hotel. The staff were exceptional,especially the lovely Tho.
In our...
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- Nov 28, 2011
Great location near lake and old
Great location near lake and old quarter with very friendly and helpful reception staff. Rooms...
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Jon
- Jan 19, 2011
Hanoi Imperial Hotel Rooms
- VIP room
- VIP room offers one king size bed with Air conditioning , Heating, Refrigerator, Alarm clock, Internet access, Room service, Balcony / Terrace, Iron / Ironing board, Safe in room, Bathrobe, Jacuzzi / Whirlpool / Spa bath, Bathroom amenities, Kettle, Cable / Satellite TV, Tea and coffee making facilities, Laundry service, Telephone, Color TV, Mini bar, Valet service, Non-smoking rooms, DVD player, Ensuite / Private bathroom, Hairdryer, Spacious room with large window, working desk, scale and sauna and massage bath tub.Room rate included daily buffet breakfast, complementary drink, fresh fruit and free internet.Perfect residence with extensive space, boutique ambiance, charming decoration, high level room services and the most enjoyable feeling.
- Deluxe room
- Deluxe room offers one king size bed or two single beds or i queen bed and one single bed with Air conditioning , Heating, Refrigerator, Alarm clock, Internet access, Room service, Balcony / Terrace, Iron / Ironing board, Safe in room, Bathrobe, Jacuzzi / Whirlpool / Spa bath, Bathroom amenities, Kettle, Cable / Satellite TV, Tea and coffee making facilities, Laundry service, Telephone, Color TV, Mini bar, Valet service, Non-smoking rooms, DVD player, Ensuite / Private bathroom, Hairdryer, Spacious room with large window, working desk, scale and sauna and massage bath tub.Room rate included daily buffet breakfast, complementary drink, fresh fruit and free internet.Fabulous accommodation bring about unique design, splendid furniture, high ranking facilities, up to date amenities and variety of room services.
- Superior room
- Superior room offers one king size bed or two single bed or one queen bed and one single bed with Air conditioning , Heating, Refrigerator, Alarm clock, Internet access, Room service, Balcony / Terrace, Iron / Ironing board, Safe in room, Bathrobe, Jacuzzi / Whirlpool / Spa bath, Bathroom amenities, Kettle, Cable / Satellite TV, Tea and coffee making facilities, Laundry service, Telephone, Color TV, Mini bar, Valet service, Non-smoking rooms, DVD player, Ensuite / Private bathroom, Hairdryer, Spacious room with large window, working desk, scale and sauna and massage bath tub.Room rate included daily buffet breakfast, complementary drink, fresh fruit and free internet. The superior rooms created by impressive furniture, modern facilities and pleasant atmosphere.
- Imperial room
- Imperial room offers one king size bed with Air conditioning , Heating, Refrigerator, Alarm clock, Internet access, Room service, Balcony / Terrace, Iron / Ironing board, Safe in room, Bathrobe, Jacuzzi / Whirlpool / Spa bath, Bathroom amenities, Kettle, Cable / Satellite TV, Tea and coffee making facilities, Laundry service, Telephone, Color TV, Mini bar, Valet service, Non-smoking rooms, DVD player, Ensuite / Private bathroom, Hairdryer, Spacious room with large window, working desk, scale and sauna and massage bath tub.Room rate included daily buffet breakfast, complementary drink, fresh fruit and free internet.
Hotel Map
- Area served
- Hanoi.
- Nearby airports
- Noi Bai Internationl Airport.
- Area description
- Hotels executive location, right in the heart of Hanoi, brings Hoan Kiem Lake seemingly to your doorstep. It is splendidly located on one of the renowned 36 ancient streets, within walking distance to all the main attractions as restaurants, bars, shopping & business centre, sight seeing venues & entertainment. The hotel offers the best convenience to explore the beauty of boutique Hanoi.
Amenities
- 24 Hour Room Service
- Airport Shuttle
- Bar/Lounge
- Concierge
- Conference Facilities
- Currency Exchange
- Elevators
- High-speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Parking
- Restaurant
- Room Service
- Safe Deposit Box
- Tour Desk
- Wireless Internet
Dining
- Resturant
- An elegant Western restaurant on the first floor offers American buffet breakfast and a wide selection of beverages prepared by a talented chef. The restaurant brings you a cosy atmosphere with comfortable seating arrangement and commodious dinning space.
Hotel Policies
- Check-in:
- 1400
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (18)
Ratings and reviews for Hanoi Imperial Hotel
- All travelers (18) 4.9 / 5
- Business (1) 5 / 5
- Couples (6) 4.8 / 5
- Families (8) 5 / 5
- Friends (2) 5 / 5
- Amenities:
- 4.8
- Room cleanliness:
- 4.8
- Hotel staff:
- 4.8
- Room comfort:
- 4.9
- Location:
- 4.9
- Value:
- 4.8
100%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
We had a wonderfull time at Hanoi Imperial Hotel
we recently stayed at Hanoi Imperial Hotel and we really enjoyed in the hotel. The hotel itself good in condition, spacious room, super clean and comfy bed. We loved to seat beside windows and drinking beer and see old quarter at night from our room. We also really satisfy with the hotel services: excellent complimentary buffet breakfast, friendly&helpful staff-they always tried to served us in every moment: early morning when we back from Sapa trip; late nigh when we walk around and getting lost...always with smiling and cheering! We thanks for such wonderful hotel-Hanoi Imperial. We love it
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
Short walk from hotel
on Hang Hanh str: many bars and night clubs, coffee shops....
Reviewer score
Would recommend
Great Hotel and Excellent Service
We stayed and enjoyed in Hanoi Imperial Hotel. Thump up and keen nice staff. We really love their breakfast with buffet style. The hotel is really great choice in Hanoi
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Long walk from hotel
Ho Chi Minh complex
Reviewer score
Would recommend
Perfect services - First choice for Hotels in Hanoi
I have stayed in some Hanoi hotels but the Hanoi Imperial Hotel is the best. I am the businessman and I have been in Hanoi for a long time. I was recommended the hotel by a friend and I decided to choose the Hanoi Imperial Hotel is my full house in Hanoi. The room is the biggest and the most comfortable I have ever stayed, They offer VIP treatments since I am a long-term guest: free 2 ways of airport transfers, minibar, discount laundry fee, massage services... the room rate is also reasonable and value to stay. I find the services heres are perfect: clean and nice room, helpful staff, good breakfast, excellent massage services... The hotel also offer the great convenience to all the attractive destinations of the city. Ingeneral, I satisfy with the hotel and enjoy my stay here.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
Ideal hotel for staying in Hanoi
I and my husband spent 3 nights in Hanoi Imperial Hotel from 2nd Dec to 5th Dec, 2011. We have just got married and wish to enjoy the honeymoon holidays in Vietnam. The Hanoi Imperial Hotel is truly an ideal hotel to stay and I would like to thank all the hotel staff for making our holidays meaningful. We have booked a Deluxe room but they were so kind to free upgrade us to the VIP room with free of charge. The room is really nice with 2 big windows and 1 balcony on the 7th floor. They also set up candles, red wine and roses in the room to surprise us. Everything was perfect and we enjoyed our stay with a great volumn. In general, the hotel room is great, clean and large, staff are extremely friendly and helpful, breakfast is good, location is convenient. Highly recommend the Hanoi Imperial Hotel for travelers who are looking a great three star hotel in Hanoi.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
Short walk from hotel
The hotel deliver free map for inhouse-guests and the guy at the tour desk is always helpful to show you the tourist attractions in Hanoi.Anyway, the hotel has a great location, nearby all the main tourist destinations and shopping areas.
Reviewer score
Would recommend
Hotel Staff
We had a wonderful time at this hotel. The staff were exceptional,especially the lovely Tho. In our opinion the location is perfect,it is in the Old Quarter of Hanoi just 2 minutes walk from Hoan Kiem Lake.If we are fortunate enough to visit Hanoi again,we would most definitely stay at the Imperial.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Fantastic family getaway-Hanoi Imperial Hotel
Just Exceptional service: Very spacious room, nice view, fresh air with opening window,comfy bed,... staff-friendly, helpful,...Buffet breakfast could not complain: good feed, good coffee, nice city view from restaurant.... the best hotels in Hanoi, cheer!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
Short walk from hotel
many coffee shops, hoankiem lake... just hotel's door steps
Reviewer score
Would recommend
Right choice for your stay in Hanoi
Our family spent 3 nights in the Hanoi Imperial Hotel from 4th Nov to 7th Nov, 2011 and we were totally satisfied with the excellent services here. At the begining when we entered the hotel, we were very surprised at the very large and luxurious lobby, it looks like a 4 star hotel. Check in quickly and get in to a hug family room (the best comfortable room we have ever stayed in Hanoi).We cannot imagine that in the small and busy Hanoi old quarter, there is a hotel with a such huge room and big windows like that. The beds in the room are extremely comfy. The room is simple in decor but really comfortable.The breakfast was served on the top floor with variety of food and good quality. The hotel staff are always helpful and friendly. Moreover, the massage services in the hotel are excellent with reasonable price. The location is also the advantage, next to Hoan Kiem Lake, coffee shop, nice restaurants and attractive tourist destinations. Strongly recommend this lovely hotel to all.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short walk from hotel
The Massage services in the hotel is good and the price is cheap. You should enjoy Vietnamese food at the Rainbow restaurant (opposite the hotel), watch the Water puppet show or cyclo tours there.
Reviewer score
Would recommend
Central Hotel-Excellent Service
Hanoi Imperial Hotel is located in the right heart Hanoi Old quater. Hoan Kiem lake just your door steps, shopping, drinking, sigh seeing all around. We got a Deluxe room with nice cityview and comfy bed. The service with smile: warmly welcome, cheerful, exceptional helpful were the best impress thing. We sure this is the best hotels in Hanoi. Cheer!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Excellent Choice for Family Holiday
We were very enjoyed at Hanoi Imperial Hotel. We had a great time in thier Family Room (6003)- a very spacious room with a city view windows, comfy beds, super clean... the hotel staff were exceptinal helpful with showed the direction, reserved restaurances, taxis... they also a travel agent who recomended the perfect tours Halong bay, Sapa... for us. In addtion, the hotel was well located, good breakfast,... and so on. We are sure to recomend the Imperial Hotel to all my friends and all fellow travelers.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
Short walk from hotel
water puppet theater- the thing only has in Vietnam
Reviewer score
Would recommend
Excellent choice Hanoi Imperial Hotel
very good hotel: Spacious and comfy Family Room, excellent buffet breakfast, friendly and helpful staff. Hotel in good location. We also booked the tours in the hotel: perfect trips. The hotel room is suite for Family travelers
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
