$48 Avg/night
Rate and special offer based on Check-in: Jul 24, 2014 Check-out: Jul 27, 2014

Hanoi Imperial Hotel

4 stars
44 Hang Hanh Street, Hoan Kiem District, Hanoi, 0
Hotel Overview
Reviewer score
4.7
out of 5
30 reviews
Great location, great staff, great value. Overall Fantastic!

I stayed here for 6 nights with my girlfriend and had a thoroughly pleasant time. The staff are... See full review

  • Peter and Rio
  • Oct 20, 2013
As good as it gets

We were in Hanoi, for the first time, for only a few days, and on a tight budget. This is perhaps... See full review

  • AlohaJames
  • Jul 30, 2013
Hanoi Imperial Hotel is located right in the heart of renowned Hanoi Odl Quarter with close proximity to popular tourist attractions, commercial centers, dining and entertainment venues. With 40 spacious luxurious guest rooms, fully renovated with an exquisite mix of antiques and up-to-date furniture and fixtures, Hanoi Imperial Hotel provides the ultimate accommodation and comfort, a magnificent view of Hoan Kiem Lake, stunning city's life and completely quiet accommodation. The Imperial Hotel takes you home away from home through the honesty, hospitality and professionalism in services. Our 24h reception, concierge and customer care staff are always willing to meet up your inquiries. Our hotel also offers a variety of services including massage & spa, travel desk, business center, airport transfer, housekeeping, laundry, breakfast buffet, car rental, ticketing, etc. Our well-equipped facilities including elevator, high-speed WiFi, safe box, luggage store, will serve you at the most comfort. Whether you're a tourist or here on business, Hanoi Imperial Hotel is an ideal place to stay.

*** Remark: Hotel offers airport transfer at USD25.00/way.

*** Children 0-5 years old stays for FREE when sharing existing beds; baby cot for infant 0-1 is available on request for free of charge. Children at age of 6 and above will be charged as adult rates. Extra bed is chargeable at USD20 per unit per day including breakfast.

Hotel Map

21.0311 105.85
Area served
Hanoi.
Nearby airports
Noi Bai Internationl Airport.
Area description
Hotels executive location, right in the heart of Hanoi, brings Hoan Kiem Lake seemingly to your doorstep. It is splendidly located on one of the renowned 36 ancient streets, within walking distance to all the main attractions as restaurants, bars, shopping & business centre, sight seeing venues & entertainment. The hotel offers the best convenience to explore the beauty of boutique Hanoi.

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Hanoi Imperial Hotel Rooms

Superior Room
Superior room is 28 m.q large and offers one double bed or two single beds with a soundproof window. Room facilties and amenities inlude Air conditioning, Heating, Refrigerator, Alarm clock, Internet access, Room service, Balcony / Terrace, Iron / Ironing board, Safe in room, Bathrobe, Bathroom with bathtub and shower, bathroom amenities, Kettle, Cable / Satellite TV, Tea and coffee making facilities, Laundry service, Telephone, Color TV, Mini bar, Valet service, Non-smoking rooms, DVD player, Ensuite / Private bathroom, Hairdryer, Spacious room with large window, working desk, scale and sauna and massage bath tub.Room rate included daily buffet breakfast, complementary drink, fresh fruit and free internet. The superior rooms created by impressive furniture, modern facilities and pleasant atmosphere.
Imperial Room
Imperial room is 35 m.q in size and offers 2 large opening windows with city view. Room bedding is one King size bed or 2 Single beds. Room facilties and amenities include Air conditioning , Heating, Refrigerator, Alarm clock, Internet access, Room service, Balcony / Terrace, Iron / Ironing board, Safe in room, Bathrobe, Jacuzzi / Whirlpool / Spa bath, Bathroom amenities, Kettle, Cable / Satellite TV, Tea and coffee making facilities, Laundry service, Telephone, Color TV, Mini bar, Valet service, Non-smoking rooms, DVD player, En-suite / Private bathroom, Hairdryer, Spacious room with large window, working desk, scale and sauna and massage bath tub.Room rate included daily buffet breakfast, complementary drink, fresh fruit and free internet.
Family Room
Room size is 42 sq.m, 1 or 2 big windows with view of Hanoi Old quarter. Guest will be impressed by the cozy atmosphere and up to date amenities. We set 1 double bed and 1 single bed in room to fit 3 people; baby cot available for free of charge; extra bed available on request for the fourth person (surcharge). In addition, our kitchen crew will be pleased to help you prepare special soup or porridge for your infants or kids. Room amenities: Air conditioning , Heating, Refrigerator, Alarm clock, Internet access, Room service, Iron / Ironing board, Safe in room, Bathrobe, Bathroom with bathtub and shower, Bathroom amenities, Health Scale, Tea table, DVD player, Kettle, Cable / Satellite TV, Tea and coffee making facilities, Laundry service, Telephone, Mini bar, Valet service, Non-smoking rooms, En-suite / Private bathroom, Hairdryer, Spacious room with large window, working desk. Room rate included daily buffet breakfast, complementary drink, fresh fruit and free internet.
Deluxe Room
Deluxe room is 30 m.q in size and offers one Double bed or two single beds. The room is equipped with latest facilties and amenities: Air conditioning , Heating, Refrigerator, Alarm clock, Internet access, Room service, Balcony / Terrace, Iron / Ironing board, Safe in room, Bathrobe, Bathroom with bathtub and shower, bathroom amenities, Kettle, Cable / Satellite TV, Tea and coffee making facilities, Laundry service, Telephone, Color TV, Mini bar, Valet service, Non-smoking rooms, DVD player, Ensuite / Private bathroom, Hairdryer, Spacious room with large window, working desk, scale and sauna and massage bath tub.Room rate included daily buffet breakfast, complementary drink, fresh fruit and free internet.Fabulous accommodation bring about unique design, splendid furniture, high ranking facilities, up to date amenities and variety of room services.

Amenities

  • Free full breakfast
  • Free internet
  • Airport shuttle
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Spa
Dining
Free full breakfast
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Transportation
Airport shuttle
Parking
Parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Brailled elevators

Nearby points of interest

  • St Joseph Cathedral: 0.2 mi
  • Thang Long Water Puppetry Theatre: 0.2 mi
  • Hoan Kiem Lake: 0.2 mi
  • Hanoi Towers: 0.4 mi
  • Hoa Lo Maison Central Museum: 0.5 mi
  • Hoa Lo Prison: 0.5 mi
  • Vietnam Women's Museum: 0.5 mi
  • Hanoi Citadel: 0.6 mi
  • Vietnam Military History Museum: 0.6 mi
  • Le Nin Park: 0.7 mi
  • Lenin Monument: 0.7 mi
  • Geology Museum: 0.8 mi
  • Fine Arts Museum: 0.9 mi
  • Temple of Literature: 0.9 mi
  • Ho Chi Minh Mausoleum: 1.1 mi
  • St Joseph Cathedral: 0.2 mi
  • Thang Long Water Puppetry Theatre: 0.2 mi
  • Hoan Kiem Lake: 0.2 mi
  • Hanoi Towers: 0.4 mi
  • Hoa Lo Maison Central Museum: 0.5 mi
  • Hoa Lo Prison: 0.5 mi
  • Vietnam Women's Museum: 0.5 mi
  • Hanoi Citadel: 0.6 mi
  • Vietnam Military History Museum: 0.6 mi
  • Le Nin Park: 0.7 mi
  • Lenin Monument: 0.7 mi
  • Geology Museum: 0.8 mi
  • Fine Arts Museum: 0.9 mi
  • Temple of Literature: 0.9 mi
  • Ho Chi Minh Mausoleum: 1.1 mi
  • One Pillar Pagoda: 1.1 mi
  • President Palace Memorial Site: 1.1 mi
  • Ho Chi Minh Museum: 1.2 mi
  • Thong Nhat Park: 1.3 mi
  • Vincom City Tower: 1.4 mi
  • Thong Tin Museum: 1.5 mi
  • Hoang Cau Stadium: 1.9 mi
  • Van Gallery: 2.5 mi
  • Tay Ho Pagoda: 2.7 mi
  • Thu Le Park and Zoo: 2.7 mi
  • Museum of Ethnology: 3.4 mi
  • Tan Mai Stadium: 3.5 mi
  • 3D Creative Center: 4.1 mi
  • Dai Tu Pagoda: 4.4 mi
  • Vietnam Asian Indoor Game Stadium: 5.6 mi

Meeting facilities

Meeting Info
Meeting and conference room is well situated on the first floor. The room offers a quiet and formal ambience with adequate conference facilities for a medium-size meeting with flip chart, projector, screen, white board, pens and paper, laptop, WiFi connection, complimentary tea and coffee break. Set menu lunch is available on advanced request. Please contact for further information and quotation.

Dining

Resturant
An elegant Western restaurant on the top floor offers American buffet breakfast and a wide selection of beverages prepared by a talented chef. The restaurant brings you a cosy atmosphere with comfortable seating arrangement and commodious dinning space. You can enjoy delicious meals while enjoying stunning view of the city.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (30)

Ratings and reviews for Hanoi Imperial Hotel

Overall score

4.7 / 5
5.01.0
30 out of 30
Amenities:
4.6
Room cleanliness:
4.8
Hotel staff:
4.7
Room comfort:
4.7
Location:
4.9
Value:
4.7

93% would recommend to a friend.

Sort by:
Review of Hanoi Imperial Hotel

Reviewer score

4
5.01.0
Jacky and Judie
Pittsburgh. Pa. USA
May 23, 2014

Fabric lover's dream. Silk shops and tailor's around the corner-especially Bamboo Silk- back to hote

Arrived late as original flight cancelled. Everyone exceptionally sweet Concierge personnel saved us tremendously by getting us shuttle arrangements to HaLong Bay. Many Thanks. They had BANANA MILKSHAKES and fruit in our rooms and water bottles!! Breakfast was rooftop and eggs to order. Modest but suited our needs, juice , hot foods, yogurt, melon...hot and cold drinks and water for filling up bottles. It was INcluded!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Time-saving tip: Short walk from hotel

Bring beautiful fabrics from home to take to tailors. The markets is very interesting. Beware- all silk is not necessarily SILK. Silk not as variable as USA The neighborhood is really ideal for authentic Hanoi.

Review of Hanoi Imperial Hotel

Reviewer score

2
5.01.0
travler2014
Shanghai, China
May 19, 2014

The staff was exceptionally friendly and helpful

Overall the facility and amenities were sub-par. The facility claimed to be handicap accessible and it was not. There were multiple steps that one would have to take before you can get to the elevator; the breakfast area was on the 8th floor and the elevator only goes up to the 6th floor, again, making it very difficult for an elderly person to get to

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
5
Room comfort:
1
Location:
4
Value:
1
Review of Hanoi Imperial Hotel

Reviewer score

5
5.01.0
Peter and Rio
Japan
Oct 20, 2013

Great location, great staff, great value. Overall Fantastic!

I stayed here for 6 nights with my girlfriend and had a thoroughly pleasant time. The staff are very attentive and very helpful. They really are very friendly and will try their best to help and assist you in any way; from the first moment you make your reservation until you eventually leave the hotel, they really are great. The receptionists all speak English very well, and even though my girlfriend doesn't speak English they made her feel very welcome with some choice Japanese words and phrases, which I thought was a nice touch. The location is fantastic! It's off on a little side street so you kinda avoid most of the constant car / bike horn soundtrack that accompanies Hanoi 24/7 but you are still right in the thick of the Hanoi action! The breakfast buffet was also a pleasant surprise, offering a wide range of hot / cold foods and fresh fruits, really setting you up nicely for a long day dodging traffic. We stayed in an imperial room, which (if you break down the confusing deluxe, superior, imperial pseudonyms) is their highest quality and most expensive room. The room was a great size, with a HUGE bed and a very nice bathroom, and house keeping do a good job cleaning up everyday (especially if you're messy like I am) Unlike what is advertised on this site, The hotel is infact a 3-star hotel not 4-star, however it is still very good value and the customer service is really 5 star. The only slight problem I had with the hotel was the spa, which I wouldn't recommend, as me and my lady both had a 60 minute massage side by side which was accompanied for the full 60 minutes by the two 'masseuses' enthralled in deep conversation in Vietnamese both laughing and sniggering constantly which was very disconcerting and made it impossible to relax. But apart from this unprofessional spa experience, literally everything else about this hotel is truly fantastic. If I were ever to go to Hanoi again (which I doubt, once is truly enough) I would definitely stay at this hotel again and I would definitely recommend it to anyone else I knew who was going to Hanoi.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short drive from hotel

Minh's Jazz club, is Hanoi's one and only live jazz bar, with live jazz every night from 9pm. If you don't mind paying a bit more for your drinks but in return getting some great jazz from the best of Hanoi's local talent, I'd definitely recommend going there.

Review of Hanoi Imperial Hotel

Reviewer score

4
5.01.0
Amanoil52
China, Texas
Sep 25, 2013

First time in Hanoi

The staff at the hotel were great....... My wife and I were traveling with 2 year old twins. We received lots of help from the staff during our stay. Everyone could speak English, give great directions, etc. Plan is to go back in 2014 and that's where we will stay.......... Hanoi Imperial......... Thanks. David L. Ammann

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Hanoi Imperial Hotel

Reviewer score

2
5.01.0
Juliannaese69
Rome
Sep 5, 2013

Nice hotel but bad service

A small lovely hotel in old quarter. The room on 5th floor clean with window and comfy bed. All staff were great excepted Tony. The guy work at tour desk. He was nice for welcoming then invited us booking his tour with high prices. We did not book any with him since we got a better deal out of hotel. When our Halong bus came late we asked if he can call and check. He laught and ignored us then talked to other staff. Lucky our bus came and we had a wonderful trip. Thanks god! If you stay in this hotel do not book any tour with Tony.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
2
Sightseeing tip: Short walk from hotel

Night market and Lake just few blocks from hotel

Review of Hanoi Imperial Hotel

Reviewer score

5
5.01.0
AlohaJames
Shanghai
Jul 30, 2013

As good as it gets

We were in Hanoi, for the first time, for only a few days, and on a tight budget. This is perhaps the best possible 3-star-rated place to stay. The staff is dedicated to making everything work out. Our e-mail inquiries ahead of our arrival were promptly answered; this included a reservations for tours of the city and to Halong Bay. Hassle-free currency exchange, satisfactory breakfast, great local food in the neighborhood, etc. Will return without hesitation, unless someone else wants to pay our bill to stay in Sofitel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Just ask the hotel staff where to eat. No regrets.

Review of Hanoi Imperial Hotel

Reviewer score

4
5.01.0
R Cheng
Los Angeles, California
Dec 30, 2012

Nice hotel in the middle of the Old Quarter

If you're looking for a decent hotel that offers good value and is in a great location in the Old Quarter, this is worth checking into. Some things to watch out for - motorbikes parked along the entrance, and even a vendor cart (which is what I faced when I arrived after midnight), so that it can be hard to get to the front door. The streets outside can be rather offputting to negotiate, but once inside the hotel all is fine. The hotel's elevator only reaches the 6th floor and the breakfast room is on the 8th, so be prepared to do a bit of stair climbing. The room is fine but I was located on the 7th floor under the dining room so I was awakened by 6:15 am each day since breakfast is served starting 6:30 am. It's an older building, so you will hear more noises. Staff was great in helping me out with tours and were all unfailingly polite. Get recommendations from the web on great street food in the area - you don't have to spend much for good food. It's just a block from the Lake and another short walk to the Water Puppet Theater so location is excellent plus the side street location makes the area relatively quiet. The breakfast buffet was quite good. Overall, good value for money and would definitely recommend for travelers who don't mind stairs.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Entertainment tip: Short walk from hotel

Get your tickets to the Water Puppet Theater as soon as possible to get a good seat up front. It's only $5. And check the schedule at the Opera House since you can't see this beautiful theater unless you attend a show.

Review of Hanoi Imperial Hotel

Reviewer score

5
5.01.0
jinkyhew
Maui, Hawaii USA
Sep 28, 2012

Perfect! It Doesn't Get Any Better

Absolutely perfect hotel for a "home base" while exploring HaNoi. It was a couple of blocks away from Hoan Kiem Lake and steps away from good food and drink. It is located on what is almost a side street which resulted in a little less traffic than other places. We were able to walk almost everywhere. The hotel itself is clean clean clean. And sparkling. We did not hear noise in our 5th floor room. We had AC, cable, bathtub with jet sprays and shower heads, fresh fruits daily (loved the avocado and longan especially), complimentary bottles of water. I believe it may even have included breakfast but we never partook of it since we were usually up and out of the hotel before 6 am. And the bed... huge, comfortable, enough pillows (rare for me), We had the best vacation in Vietnam and this was the best hotel we've stayed. The staff was so friendly and helpful; we felt very comfortable there. We asked for the name of a restaurant that served banh cuon, a dish we'd heard of and never tried; one of the staff directed us to his favorite restaurant. We went there directly and had the best meal yet. It was to be just a snack but we ended up with 3 orders and 3 bia hoi. The staff came out and thatnked us on the night we left... they even arranged a driver for our trip to the airport. We left Vietnam after 10 days, which wasn't enough!, having such a warm spot in our hearts for HaNoi and its people. Of course our stay in the Hanoi Imperial Hotel had so much to do with that feeling since we felt safe and comfortable and welcomed there. AND I did not even mention the massages/pedicares we enjoyed in the hotel! I promise that we will stay there is we ever make back to HaNoi. I'm working on getting my guy to promise to take me back there!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Not Applicable

Try everything and anything. Have an open mind and a good appetite. Don't be afraid of "street food". People are friendly and so accomodating with many of them speaking at least some English; it would be a really nice thing if visitors/tourists learned a few words in Vietnamese.

Review of Hanoi Imperial Hotel

Reviewer score

5
5.01.0
YuriyN
NJ, USA
May 27, 2012

Very good hotel in the Old Quarter

Excellent location in the heart of the Old Quarter. Three minutes walk to Hoan Kiem Lake and Water Puppet Theater. Good buffet breakfast on the top floor with great view. Free Wi-Fi.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of Hanoi Imperial Hotel

Reviewer score

5
5.01.0
patricialeew
Lazio, Italy
Mar 22, 2012

We had a wonderfull time at Hanoi Imperial Hotel

we recently stayed at Hanoi Imperial Hotel and we really enjoyed in the hotel. The hotel itself good in condition, spacious room, super clean and comfy bed. We loved to seat beside windows and drinking beer and see old quarter at night from our room. We also really satisfy with the hotel services: excellent complimentary buffet breakfast, friendly&helpful staff-they always tried to served us in every moment: early morning when we back from Sapa trip; late nigh when we walk around and getting lost...always with smiling and cheering! We thanks for such wonderful hotel-Hanoi Imperial. We love it

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

on Hang Hanh str: many bars and night clubs, coffee shops....

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