Picked this hotel as it was ranked one of the highest in Halong. Location, amenities, view, and... See full review
Oct 18, 2012
Good location, but service not up to par.
The hotel rooms here are great and the view on a clear day would be fantastic. The restaurant has... See full review
Aug 17, 2013
Located just 3 hours from Hanoi and 1.5 hours from Haiphong, the beachfront Novotel Ha Long Bay is in close proximity to major attractions, especially unmissable bay cruises. Featuring 214 rooms, a great restaurant, a live music lounge bar, a delightful spa and its fitness, the hotel enjoys stunning vista from all angles, and even the pool with swim up bar overlooks the idyllic bay. Perfect for a business or leisure stay, the hotel boasts great facilities including complimentary Internet access.
Novotel Ha Long Bay Rooms
1 Kg bed Exec
Executive 1 King Bed. A unique experience combining relaxation and focus. This comfortable and extremely spacious room features a balcony, lounge area and magnificent views over the mountain or Ha Long Bay. Up to 2 adults and 1 child. No rollaway.
2 Sg beds Std
Standard Twin Beds. Choose comfort and space. Our standard room is a great example of what Novotel is all about. It comes with all the usual facilities and offers modern interiors and great balcony views. Up to 2 adults. No rollaway.
1 Kg bed Std
Standard 1 King-size bed. Choose comfort and space. Our standard room is a great example of what Novotel is all about. It comes with all the usual facilities and offers modern interiors and great balcony views. Up to 2 adults. No rollaway.
1 Kg bed Sup
Superior Room 1 King Size Bed. Enjoy work and quietness. Our superior room mixes modern decor, ergonomic comfort and high-end facilities. Enjoy stunning bay views from the comfort of your room. Most with balcony. Up to 2 adults. No rollaway.
2 Sg beds Sup
Superior Room with 2 single beds. Enjoy work and quietness. Our superior room mixes modern decor, ergonomic comfort and high-end facilities. Enjoy stunning bay views from the comfort of your room. Most with balcony. Up to 2 adults. No rollaway.
No smoking rooms/facilities
No smoking rooms/facilities
Free local telephone calls
24 hour front desk
Doctor on call
Audio visual equipment
AM/FM alarm clock
Sprinklers in rooms
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The Square offers all day dining in a modern tropical setting overlooking Ha Long Bay. Serving international and traditional Vietnamese food, The Square also features an open grill counter and range of fine wines.
THE LOBBY LOUNGE BAR
The Lobby Lounge Bar is the perfect venue to have a quiet drink with friends, a casual meeting or to simply admire the magnificent sunset over World Heritage listed Ha Long bay. Daily live music features from 6 p.m.
THE POOL BAR
Enjoy a dip in the pool before sipping on a cool cocktail, beer, juice or shake from The Pool Bar. Located poolside, the bar also serves a range of specially flavoured teas, coffees, soft drinks and fruit cocktails.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
The hotel rooms here are great and the view on a clear day would be fantastic. The restaurant has great food and the pool is nice.
However, this hotels service is not where it should be for the price they charge. I spoke t reception on several
occasions for different things (boat booking, etc) and they never returned my call. On top of that, during checkout I had a bill of about 6 million Dong for various things such as spa and dinner. After I paid and cleared the bill housekeeping called and said a bottle of water was used, the water was from the day before and housekeeping couldn't replace it because i filled the fridge with fruit. Anyway, after trying to explain this to him i went ahead and paid the extra 30k Dong. I couldn't believe it was an issue worth arguing over.
So all in all, great location, great hotel, but the staff needs lots of attention...
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Get tickets early before the water puppet show! we were a little late and weren't able to attend.
Review of Novotel Ha Long Bay
Oct 18, 2012
Nice location, nice hotel.
Picked this hotel as it was ranked one of the highest in Halong. Location, amenities, view, and staff did not disappoint. However, I was surprised at how uncomortable the bed was for a hotel in this category.