Picked this hotel as it was ranked one of the highest in Halong. Location, amenities, view, and... See full review
Oct 18, 2012
Good location, but service not up to par.
The hotel rooms here are great and the view on a clear day would be fantastic. The restaurant has... See full review
Aug 17, 2013
Ideally located in the center of Bai Chay, Novotel Ha Long Bay offers panoramic views over the breathtaking Ha Long Bay. Only 10 minutes from city center, this is the perfect location for business and leisure stays. Featuring 225 contemporary rooms with bay or mountain views, free high speed wireless internet access, this beachfront hotel is well designed with a restaurant, lounge bar, spa and fitness, an outdoor swimming pool with its own bar, as well as 5 convenient meeting rooms.
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Standard Room with Twin Beds. Choose comfort and space. Our Standard Room is a great example of what Novotel is all about. It comes with all the usual facilities and offers modern interiors and balcony views. Up to 2 adults and 2 children under 16 years o
1 Kg bed Std
Standard Room with 1 King-size Bed. Choose comfort and space. Our Standard Room is a great example of what Novotel is all about. It comes with all the usual facilities and offers modern interiors and balcony views. Up to 2 adults and 2 children under 16 y
2 Sg beds Sup
Superior Room with Twin Beds. Enjoy work and quietness. Our Superior Room mixes modern décor, ergonomic comfort and high-end facilities. Enjoy stunning bay views from the comfort of your room. Most with balcony. Up to 2 adults and 2 children under 16 year
1 Kg bed Sup
Superior Room with 1 King-size Bed. Enjoy work and quietness. Our Superior Room mixes modern décor, ergonomic comfort and high-end facilities. Enjoy stunning bay views from the comfort of your room. Most with balcony. Up to 2 adults and 2 children under 1
1 Kg bed Exec
Executive Room with 1 King-size Bed. A unique experience combining relaxation and focus. This comfortable and extremely spacious room features a balcony, lounge area and magnificent views on the mountains or Ha Long Bay. Up to 2 adults and 2 children unde
No smoking rooms/facilities
No smoking rooms/facilities
Free local telephone calls
Fitness center or spa
24 hour front desk
Doctor on call
Audio visual equipment
AM/FM alarm clock
Sprinklers in rooms
Nearby points of interest
Cat Ba Island: 11.9 mi
The Square offers all day dining in a modern tropical setting overlooking Ha Long Bay. Serving international and traditional Vietnamese food, The Square also features an open grill counter and range of fine wines.
THE LOBBY LOUNGE BAR
The Lobby Lounge Bar is the perfect venue to have a quiet drink with friends, a casual meeting or to simply admire the magnificent sunset over World Heritage listed Ha Long bay. Daily live music features from 6 p.m.
THE POOL BAR
Enjoy a dip in the pool before sipping on a cool cocktail, beer, juice or shake from The Pool Bar. Located poolside, the bar also serves a range of specially flavoured teas, coffees, soft drinks and fruit cocktails.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
The hotel rooms here are great and the view on a clear day would be fantastic. The restaurant has great food and the pool is nice.
However, this hotels service is not where it should be for the price they charge. I spoke t reception on several
occasions for different things (boat booking, etc) and they never returned my call. On top of that, during checkout I had a bill of about 6 million Dong for various things such as spa and dinner. After I paid and cleared the bill housekeeping called and said a bottle of water was used, the water was from the day before and housekeeping couldn't replace it because i filled the fridge with fruit. Anyway, after trying to explain this to him i went ahead and paid the extra 30k Dong. I couldn't believe it was an issue worth arguing over.
So all in all, great location, great hotel, but the staff needs lots of attention...
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Get tickets early before the water puppet show! we were a little late and weren't able to attend.
Picked this hotel as it was ranked one of the highest in Halong. Location, amenities, view, and staff did not disappoint. However, I was surprised at how uncomortable the bed was for a hotel in this category.