Venezuela Marriott Hotel Playa Grande

The view from the hotel is great, however, you are warned by hotel staff that it is dangerous for you to walk to the beach or anywhere too far from the hotel.My biggest shock occurred when checking out. The front desk receptionist billed me for the days I already paid for[...] in other words, they wanted me to pay twice for the same stay. I spent about 20 mins trying to explain to Maria that my bill should only contain charges relating to phone calls, internet, breakfast and dinner. However, she insisted that their system indicated that no previous payment was made. It should be noted that there was no manager available (6:50am) to assist this young lady who seemed quite new to the hotel business. I eventually had to call my credit card company to confirm that cahrges were deducted for the required amount and was eventually allowed to leave (barely made my flight). My advice is to avoid visiting this hotel, however, if you feel so inclined, please ensure before your arrival at the hotel that your booking has been received and paid for. Also, walk with as much cash as possible because taxis and other items are expensive, there are no ATMs in the hotel and the ATMs in the area do not accept foreign VISA cards for cash transactions. It keeps requesting either the first 2 or last 3 digits of your ID card.

First they were still under construction. Lots of noise. Second they took us to a room that had already been sold in the middle of the night so it took us over two hour to get into our room. The food was so bad eventhough they charged arms and legs. Overall I would not stay there nor would I refer anyone. Not to make th ematter worse it took me over four hours to settle our bills which we already had paid through orbitz, they still wnated to charge us again and it took us for hours and calling US to talk to orbitz before we could get out of there.